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“OK for Ethiopian Standards”
3 of 5 bubbles Review of Global Hotel

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Global Hotel
Ranked #39 of 118 Hotels in Addis Ababa
Cape Town Central, South Africa
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“OK for Ethiopian Standards”
Reviewed February 5, 2013

I choose to stay at Global Hotel given its proximity to the AU, which is the only reason that makes me go to Addis Abeba.
The hotel is rated 4 star, but in fact, it should be 2 1/2 for their service and hospitality, in comparison to hotels standards in South Africa. Bathrooms are generally cleaned Ethiopian style, but maintenance is a major problem in most hotels in Addis. Bathtub/wash basin sealant are somewhat weird off white and misapplied (see pics).

Rooms are spacious with King/Queen size beds for single occupancy and 2 double bed if placed in tween room. Bedding (including sheets and pillows are clean and comfortable) and you can have them changed as often as you want.

Breakfast is not bad. Although they cant make a perfect fried egg, I scored them 7 out of 10 for their omelets.

Staff at reception are courteous and very friendly. However their friendliness is not always useful when you complain of something wrong in the rooms and they simply don't attend to it. Amongst all of them Rebecca if the best both in communication and actioning. The rest will just shake their heads and whisper "eesh"and do nothing.

Room service is good and available 24/7. However prices on the menu are subject to 10% service plus 15% government Tax, which makes it expensive at the end of the day. Dishes are served small portions. If you like to eat well, consider getting a starter before a main course.

Internet is available wirelessly in all floors at reasonable speed, except pick hours (5-10pm) when most guests make use of the net. Yet is it possible to watch a streaming video with few interruptions. The only catch is that you can only connect one device per room. Unless you use the lobby area.

The Hotel offers free airport shuttle services at any time. There's no gym, but a steam room on the cave which I never used. There's a disco downstairs, which noise can be annoying on weekends, specially if you are staying between 2nd and 3rd floors towards the street.

in a nutshell it is not bad. Although, recently, Concorde, another hotel down the road, has been refurbished and offers lots more entertainment and affordable room rates.

A practice which I categorically reprove from many hotels in Addis, is the hike in tariffs during what they call "pick season"(basically only when AU Summits take place there), adding 100% on top of the rack rate. Watch, as new hotels in the area are being built and others renovated, offering more options.

Room Tip: If you want to avoid noise ask to be placed in rooms from 4th floor up. Avoid Room 302 if you are no...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ViajanteAfricano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Addis Ababa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 2, 2012

The worst part was the ear-splitting noise from the basement night club carrying on until 4am. The second worst part was that nothing works at all. Close the closet, it opens again. Open the water tap, and the water does not drip into the sink but slides down the pipe. Flush the toilet, but the brown matter stays. Take a shower, and the water never gets warm. And so on and so on.

First of all, this hotel is awfully managed, with no sort of quality control at all. Some peole might say "oh, but it's not Western standards in a developing country", but that is a bad excuse, because other hotels i Addis are much better managed.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tariku J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Addis Ababa hotels

nairobi
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 14, 2012

enjoyed the best machiatto at the beer lounge thereafter a nice food(kitfo) and drinks at the dinning corner.attended a conference that was extremely well facilitated although my camera turned a bad quality.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeNairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valsad, India
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 19, 2012

have stayed in this place over the past 4 yrs. the standard has been maintained. however it is an old place with signs of aging and not much maintenance. not much to say by way of facilities, however it is a clean, decent place to stay. however, now addis has a lot of swanky new places to stay at the same prices as global. just a little bargaining needed. would definitely give it a miss next time!!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anand D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swampscott, Massachusetts
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 21, 2012

I do not know what whould you expect from a developing country but even though Global does not meet Western Standards, it is a decent Hotel close to Airport and center. Rooms are large enough with sufficient hygiene, had hot water and some English Chanels on TV probably broadcasting from Mid East. Ther is also an Italian eatery and a grill right next to the Hotel, which the restaurant and breakfast did not satisfy at all.

Furnishing ws old, business center was okay and staff was quite helpfull.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank okaloocha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oman
1 review
Reviewed January 26, 2010

I have Just returned from Addis Ababa, checked in the Global on 23 Jan 10, room 607 was initially allocated to me. The shower never worked, water was trickling and no constant hot water supply. After complaining the hotel tried to fix it but still did not improve. Another room (603) was given the next day, shower slightly better. I found the rooms not very clean, the paint on the walls run down, towels are dirty. Generally the staff are trying hard to please but with the conditions that the rooms are, its a loosing battle. I am very surprised that the hotel is graded as 4 star!!! As most of the hotels are fully booked due to an AU summit I had to cut short my visit. The printer in the business center never worked.

  • Stayed January 2010, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hamed52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turin, Italy
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 5, 2010

Hotel used only on nights before flights back home, so I cannot write a complete report.
Even if the structure is old, rooms are clean, bathrooms are really ok and well equipped, cleanliness is appropriate. Breakfast and dinner are in the mid-range, but restaurant and bar are nice above all for the interior decorations.

Stayed September 2008, traveled on business
Helpful?
Thank PhilS74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Global Hotel

Property: Global Hotel
Address: | Located at Debrezeit Road, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Amenities:
Hotel Style:
Ranked #39 of 118 Hotels in Addis Ababa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Global Hotel 4*
Number of rooms: 50
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