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“Excellent Service” 4 of 5 bubbles
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #51 of 118 Hotels in Addis Ababa
Addis Ababa, Ethiopia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service”
4 of 5 bubbles Reviewed April 18, 2011

The Bole Ambassador hotel, is clean, friendly, unpretentious. The food is of a good standard and the coffee excellent. The staff are extremely helpful and very efficient. The rooms are cleaned every day. The decor is a little tired, but spotless. Everything works in the rooms TV with satellite, fridge, hot water heater etc. Close to the airport. I would recomment this hotel. Location is also good being at the end of Bole Road

  • Stayed March 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoJo293791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    14
    53
    38
    19
    5
See reviews for
6
19
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66
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Pune, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 24, 2010

Hotel rooms are big, esp. those with Kitchen. Room service is good, however, staff at reception sometimes is not speaking professionally. Sometimes, there's noise from outside. No Gym in this hotel. Spa - Sauna is good.

  • Stayed January 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shirdi-Sai-Devotee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 6, 2010

i was in Bole Ambassador hotel on Oct. i had a very good time,the room,food and resturant staff was nice but some time the Internet On & Of .reseptioni staff they are profetional specially ABRAHAM he was help full and knowlagebel he has good relation with all guest ,always he assist me so if you go ambassador hote you dont need to worry about Internet b/c abraham is their,

  • Stayed October 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davidbony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 17, 2010

The hotel is very near the international airport and in a good part of town with restaurants, banks etc. withing close walking distance. Food in the restaurant is fine. Unfortunately the hotel is surrounded by building sites but presumably this is temporary. Rooms are a spacious with separate bedroom and sitting room. Satellite tv means you can keep in touch with what is going on internationally though internet connection (free in the rooms and in the business centre) is slow and very unreliable. There is a surprisingly good fitness centre. If you are interested in traditional crafts and produce, make sure you visit the shop just down on the Bole Road which is run by a Women's Group and sells items made by the members - much cheaper, a greater selection than you'll find in the airport shops and the money goes directly to the producers!

  • Stayed April 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank PMontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 24, 2010

As a newly wedded man I stayed with my wife for nearly four weeks in Bole Ambassador Hotel, Addis Ababa, Ethiopia. Our plan was just to stay for few days, however the great service that we received made us to change our mind and stayed for almost four weeks, even beyond our plan and budget. The Hotel has its own free gym, sauna, steam and internet for who stay. We used to most out ot it. Most of all we enjoyed the buffet breakfast that they offer for anyone who stay a night in the hotel. They also have an excellent room service.
The hotel's location is brillint, its located in a prestigious place called Bole and you feel safe all the time. Its close to restaurants and shopping centres, that makes everyones life easy to pick what you want. www.boleambassadorhotel.com
I can't pass without mentioning their wonderful manager (Kumneger) and all staff members (Receptionists, waiters, porters and securities) were very friendly, made as feel at home. I never expected to get such a quality service..
I would love to forward my thanks to all staff members of the hotel, thank you. You made us feel at home. You all are great, see you on our next visit!!

Melaku, London England

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Meluu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed February 15, 2010

I stayed at the Bole Ambassador Hotel for 4 nights and I stayed there last year. The stay last year was fine but this time, I am never going to stay there again.

When I checked-in, i found the floors to the room completely dirty. it looks like it has not been vacuumed for a long time. Also the smell from the toilet was foul. The toilet was clean - its just the smell coming from the pipes. I asked to change my room but other rooms were not available. (I am pretty sure that they were not sold out - they just did not want to move me to a room that cost more.)

They also kept asking me for a deposit or asking me to pay for the whole stay up front. I said that I can pay by my credit card but was informed over several days that their credit card machine was not working. It had not been working for 5 days. (this seems incedible to me that for a business that says that they take credit cards to have their credit card machine not work for 5 days). They said that I had to pay by cash but of course, this being ethiopia, the atm machine was not working on the days that i tried to get money. So, when i infomed them that i was only able to withdraw some money but not all because the ATMs were not working... the credit card machine miraculously started working within 30 mins after not working for 5 days!

Overall, I just felt like the front desk just lied to me during the whole trip.

  • Stayed February 2010, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank TravelinginAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Addis Ababa hotels

washington dc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 14, 2010

Would not recommend this hotel unless there are no other choices, credit card charges are ridiculous by local (Dashen) bank and deposits are asked for longer stays without guest being told in advance made the place pretentious.

  • Stayed January 2009, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank palaver123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: Bole Road | 400 meters from Addis Ababa Bole International Airport, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 118 Hotels in Addis Ababa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 123
Official Description (provided by the hotel):
AMBASSADOR Hotel is a four star hotel located in a walking distance from Bole international Airport and a door step to the millennium hall. It is also surrounded by tourist attractions, shopping malls, ticketing offices, entertainment establishments, embassies and International Organizations. AMBASSADOR Hotel is free from noise and visual pollution which gives your guests safety and comfort. Our newly opened expansion increase our capacity to 196 luxuriously appointed all types of rooms that feature high speed WI-FI internet access, satellite TV and amenities to present you with the perfect balance of comfort and convenience. ... more   less 
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