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“Good Hotel” 4 of 5 bubbles
Review of Harmony Hotel

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Harmony Hotel
Ranked #20 of 109 Hotels in Addis Ababa
Leatherhead, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Hotel”
4 of 5 bubbles Reviewed December 6, 2012

The hotel I had booked was double booked, so came here instead. They were very good at reception, getting me a Queen room at single room rate. Hotel was clean, even though there was some buiding work going on. I had a room in the newer section of the hotel, it was very clean, and the bed was very comfortable - good sized room too. Food was firly good at breakfast, with a large selection. Staff were all good. Area around th hotel seemed fine, lots of building sites around, but that seems to be Addis at the moment.
Overall very pleased that other hotel was overbooked

Room Tip: Rooms in the newer part of the hotel are large. Haggle!
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank david_fatherbav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    45
    124
    68
    26
    15
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mayfield, Dalkeith
Level Contributor
284 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

We arrived in Addid Ababa from Seychells in transit but our flight to heathrow wasnt until the next morning. Ethiopia provided a hotel and transfers and transit visa for us free of charge due to the wait for connections but the airline didnt tell us this so always check with them.

I had already booked Thw Harmony hotel before we travelled so we didnt use the airline hotel. We carried on through imigration and collected our bags. You then go through security again with all your bags getting scanned.

Once through, the hotel dest is on the left, we had a 10 minute wait for the transfers which was no hassel. Its only 10 miutes to the hotel and you are greeted by the red carpet and bell boys to collect your bags.

Check in was easy and we were on 5th floor, the bags were taken there for us. The rooms are nice and clean, very comfortable beds. Our TV didnt work and we reported it to reception. A while later they called back to say it was a system problem but we could hear the rooms either side of us using their TVs, very strange and maintenece still didnt arrive. Our neighbours were also very very loud.

Breakfast is lovely, plenty choice and really tasty.

Check out was easy and we were transfered back to the airport.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jambo-TL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 29, 2012

I was in Hilton Addis but due to bad service my frined advised me to change to Harmony

Actual is much better than Hilton and i advise any one to coming to Addis to book in this hotel

If u want to book ask for the new building

Completely nice.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Abdallah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mossel Bay, South Africa
Level Contributor
145 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 625 helpful votes
3 of 5 bubbles Reviewed November 29, 2012

We arrived in Addis Ababa late at night, and as advertised, the hotel does offer a free shuttle to the hotel from the airport. We only had to wait about 10 minutes for the shuttle to arrive. The Harmony has a kiosk outside of Arrivals (inside the airport), next to a little coffee shop, so it was painless to wait. The lady working in the kiosk was very gracious and escorted us to the shuttle even, insisting on pushing the luggage cart.

The airport is less than 3 kms away from the hotel, so, the Harmony is well-positioned.

On arrival, we handed our passports for identification, and although we had fully paid for our reservation through Expedia, the Reception staff said they could not find the “payment voucher” from Expedia. At which point I presented my Expedia reservation printout showing we had already paid in full by credit card. Fine. They showed us to our room.

The room given to us was actually very large. Good. The furniture is the typical Chinese furniture I’ve seen in many mediocre hotels around the world. Bad. The bathroom is very large (good), but it's not very attractive. It's more like a hospital's bathroom.

I’m going to outline the good points and then the bad points:

1. Large room
2. Comfortable mattress/flat pillows.
3. Free internet in the room (using cable – good speed)… Free Wi-Fi in the lobby (very slow).
4. Clean room and bathroom
5. Free shuttle service from the airport to the hotel.
6. Breakfast is included in the rate, though I can’t comment on the quality because we left for the airport at 5:00 the next morning.
7. Basic toiletries are provided.

The bad:

1. Ugly furnishings
2. Lukewarm water in the shower
3. No ventilation (like A/C), so one is forced to open the window, which leads me to:
Having arrived on a Friday night, the nearby disco was blaring techno-music full blast which after a long flight, that’s not what we wanted to hear. Music finally stopped at 2:00 am. If you open the window, mosquitos come inside the room. We came prepared with mosquito repellent.
4. Paid shuttle service from the hotel to the airport.
5. Small TV. Two channels in the local language.

And, the most insulting point:

The next morning, checking out at 5:00 am, the receptionist told us that we owed the hotel $39 because we had not paid the correct rate. At which point I said “the reservation was made through Expedia, you work it out with them”. We even looked up the Expedia rate online, and showed it to the Manager and Receptionist. They even saw that in fact I had paid a higher rate than shown online that morning. The manager said he was using his gracious discretion to override the amount owed. Well, thank you, Mr. Manager.

The hotel rates itself 4-stars. Based on the overall look of the hotel, the not so attractive rooms, etc., and the fact that they can’t get their reservations worked out correctly, and because they tried to get more money out of us, I will give them 3-stars! I would not stay here again.

Room Tip: Ask for a fan if you don't want to open the windows and hear the loud street noise, or music if...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
11 Thank reginafug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, South Africa
Level Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed November 21, 2012

Depending on exactly when you'd ask me, my opinion re this hotel will probably vary. Single best word to describe it is probably "adequate". Staff are friendly and fairly helpful but not always "convincingly" so. There seems to be a new wing which gets great reviews but I unfortunately did not see that. My room was clean an comfortable but a little run down with many small niggles like a chest high shower head which kept on falling off the wall, bad lighting and no air conditioning. My biggest gripe is that there is some kind of night club right above the 2nd floor rooms with thundering/vibrating music and stomping right above your head! This fortunately stopped every night ~23:00 but to try and work in that raucous is a nightmare. Breakfast was fine. Conveniently close to the airport but in general not a great location. I won't be in a rush to go back.

Room Tip: There seems to be a new wing - ask for a room there.
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank TsamayaSentle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Addis Ababa hotels

Bengaluru, India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

Was here for 11 days. New wing rooms are good. Service and staff are v good. Food is horrible...Had a tough time with food. Overall it was fine. I would stay here again. Close to airport. It was also close to the place I was working for.

Room Tip: Contact Helen - Duty Manager for good service
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Samarth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

I stayed at the Hotel for another 2 weeks (October 18 through November3, 2012). The service was excellent as always. They expanded the hotel and added a new wing with rooms that are equipped with modern amenities (Lights, bathroom, TV). A swimming pool is under construction. I have attached pictures. The rooms clearly are far better and way cheaper than what you pay at the Hilton. Also you do not pay for internet access nor do you pay for a generous servings of an all you can eat breakfast buffet. This hotel is excellent in its offerings and is cheaper than Hilton or the Sheraton.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bmw3352010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harmony Hotel

Property: Harmony Hotel
Address: Bole Medhanialem, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 109 Hotels in Addis Ababa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harmony Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Recently opened, Harmony Hotel represents an initial investment of over US$10 million and brings it to the forefront of four star accommodation venues in this rapidly growing East Africa hub. Situated 1½ kms from the Ring Road and 5 minutes from Bole International Airport, Harmony Hotel is conveniently located in the Bole Medhanialem area of the city within short walking distance of shopping malls, Multiplex cinema and an array of bars, restaurants and recreational facilities. ... more   less 
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