I have stayed in this hotel three times over the last year. Positives: Staff are exceptionally friendly and the front desk is now working well. Rooms are clean and everything works. Requests for maintenance are answered quickly. Great location close to everything. Challenges: internet is unreliable and when it is down the staff are lost and it is down for hours. WiFi connectivity varies hugely depending on the room locaiton. Food, other than the abundant breakfast, is below the standard for the hotel's image. Assuming the internet issues are resolved, I will stay there again.
- Official Description (provided by the hotel):
- Masa Square Hotel is a business first luxury hotel in the centre of Gaborone's business district. We strive to make doing business in Africa easier by offering the best Gaborone has to offer in terms of service, FREE WIFI, free airport transfers and a genuine desire to look after our guests. ... more less
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