Recently stayed for a third time at the Gaborone Sun. The only motivation to stay at this hotel is that it is centrally located and close to where we do business in Gaborone. The first stay was about two years ago and the recent stays during February and June 2014.
When I returned in February I was shocked to see how far this Hotel has gone down in the past two years. It looks and feels tired!
The luxury room size is OK and you have a choice of a room with a bath or a shower. On both the recent says I had two single beds in the room pushed together although the web pages shows a double bed as standard for a luxury room. Most of the TV channels are not tuned properly. Wi-Fi is free but terribly slow!
When one is travelling in other countries it is usually the safest to stay at your Hotel at night and to take dinner in the Hotel.
The Hotel has two restaurants. Most frequent the Savuti restaurant which offers a buffet dinner where you can have “an African experience”. If the Gaborone Sun wishes to call “stamp mealies”, “pap” and goat meat an African experience then it is just plain pathetic. It is not so much what is on the menu but also how it is prepared. In 2013 Sun International and Tsogo Sun chef Benny Masekwameng was a judge on Masterchef South Africa. He quickly became very popular with the TV audiences. His one saying was that food should be fresh and tasty. He had no hesitation to practice what he preaches regarding the contestants during the competition. I think he would be horrified to dine at the Savuti restaurant with its stale, dry and unimaginative food and offerings. The Gaborone Sun chef or his GM would not have lasted one round in Masterchef SA.
During the most recent stay there was no hot winter in the morning and this is in the middle of winter. No warning, no apology.
The reception staff is just plain rude. Whilst busy checking out another patron approached the reception staff in a loud voice in their own language. A manager then instructed the staff member assisting me to help this patron. He then continued to assist me but within a minute another patron engaged him in their own language and I was “handed” over to another staff member. I complained and then the staff member who started to help me was instructed to help me again.
I am sure that for about R 2 000.00 (about US$ 200.00) (excluding dinner) per person per night one must be able to do better in Gaborone.
- Official Description (provided by the hotel):
- Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well. ... more less
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- Also Known As:
- Gaborone Sun Hotel
- Sun Gaborone