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“Nice option for Business or Pleasure”

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AVANI Gaborone Resort & Casino
Ranked #4 of 17 Hotels in Gaborone
Reviewed July 30, 2011

Stayed at the Gabs Sun for a night in June on business, and I'd certainly return for a holiday.

They have an excellent casino, great poolside bar and very good food in the restaurant. The service was great, very friendly staff which included a free transfer to the airport.

I was in a room the other side of the pool. which was very nice, but as I was at the start of a trip with a very heavy bag I could either have done with some help to the room, or a lift up to the first floor. Rooms were cheap, approx. $100 for the night. As others have said, the hotel probably could do with a bit of refurbishment, although this may ruin the faded glamour of the hotel, which I quite liked.

I have to say at the end of the stay the staff went beyond the call of duty to help me. I had taken the free shuttle to the airport, and once there had realised that I had left a hat in my room. I made it clear to the driver that I really didn't need it back as it was cheap and replaceable. 30mins later the member of staff found me in the airport, with my hat in his hand... very, very good service.

  • Stayed: June 2011, traveled on business
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Thank ChrisBustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 - 342 of 384 reviews

Reviewed June 20, 2011

The Sun is a bit dated, could use a complete refurb, but that would ruin the charm of this hotel. Gaming aside, the Sun has a wonderful outdoor bar and fine restaurant. The rooms are clean and comfortable with a touch of old world charm.

  • Stayed: June 2011
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2  Thank KTSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2011

Overall this is a nice hotel in appearance albeit a bit dated. It's clean but not stellar. Service is good at times, bad at others. No one wanted to offer compensation when the 5 day internet service purchased was down for almost 2 of those days! Food is good, bar is friendly, pool nice (but small if you want to really swim much), decent gym and very nice grounds. It's fairly central but you still can't really walk to anything though - you need a car here. I've stayed here twice and both times the rooms were similar and comfortable. Those facing the pool / courtyard are nicest - there are plenty of birds in the trees to keep you feeling like you are in the woods. There are only 2 floors and no elevators so get help with heavy bags. If you rely on internet for business purposes make sure you have a mobile internet provider before you get here. The hotel's service provider (Always-On from South Africa) is off almost as much as it is on and coffee shops with reliable wi-fi are quite a drive away.

Room Tip: Avoid rooms with numbers over 50 - long walks!
See more room tips
  • Stayed: May 2011, traveled on business
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1  Thank execjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2011

I was at the Sun for a week. Originally I was given a room in the 150 series, large with desk and credenza, king size bed, no smoking. The king and queen beds are actually two extra long twin mattresses pushed together. But the room safe did not work. The warning I was given is that theft is rampant at this hotel. Don't even trust the room safe to keep your most treasured valuables, such as laptop or passport. So the Sun moved me to a smaller room, queen bed and smoking. I went to the front desk and explained that changing a room to a less quality room was not good customer relations. They agreed and assigned me to a room in the newer and allegedly nicer wing (rooms with 300 numbers). The room was large with a king bed, small flat screen TV, in room air conditioner (not central) two rattan easy chairs, an empty refrigerator (good for me, not good if you want a minibar) and a desk. On the downside; no iron or ironing board in the room (available from housekeeping), hair dryer is in the desk drawer and cannot be moved so some amount of contortionism is required to use it, no alarm clock or any kind of clock,and a weak flushing toilet that required constant holding down the flush arm for one to five minutes to clear the contents. The tub's cold water pipe turned with the cold water knob causing me fear that the pipe would unscrew from the wall sending a jet of water into the bathroom. It didn't happen because I was able to hold the pipe still while I turned the knob. Notification to the front desk did not result in any action.
The breakfast buffet was included in my room price and it was quite good. Beers were about US $7 equivalent for a pint of draught at the open air bar.

The business center was closed for upgrading during my stay .
Mahogany, the hotel's restaurant, was good, not great, but very fairly priced.

I recommend the hotel because I haven't stayed at the Grand Palm, its only real competition in this class in Gabarone. The Sun needs updating, its resting on its laurels and hopefully a new hotel will be built to give it more competition.

  • Stayed: May 2011, traveled on business
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4  Thank truegrit44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2011

The Sun no doubt once was a great hotel and many of the rooms are no doubt still quite good, however my experience was that the A/C had leaked water on the floor o fthe room and the carpet in one corner had a perpetually sticky feel to it - that was one part of the room i avoided.
The facilities in the hotel were quite good, the pool was fantastic and the pool bar was a pleasure to have a drink at in the evenings - the meals here were also quite good, however they paled into insignificance when compared to the meals at the Bull and Bush a short cab ride away - yep you have to go there!!!
There was no free internet access in the hotel and in fact when I was there there was no internet access at all as there was some problem (I instead went to the Bull and Bush and had dinner and used their free internet access).
The gym was well equiped and the squash courts looked good, however there was never a manager around at the recreation facility to ask about the use of the courts or to hire raquets from so its usefulness diminished somewhat.
The hotel has a casino for those interested, there is a modest entry charge and many of the local high rollers come in here to part with some of their cash - it is interesting for a visit.
The service at the hotel varied, the reception staff seemed a little inept when they could not find our booking and then could not identify that we had paid in advance (we had to pay again and the agent got the refund for us when we were back in Australia), however the wait staff were all very good as were the doormen and other staff.
The breakfasts were a good buffet which would satisfy any hunger - good value.
The hotel is located on its own and you need to take a cab to go anywhere, however that is not a bad thing as taxis are pretty cheap anyway.
All up it is one of the best hotels intown, however you have to be prepared to make some comprimises as it is in need of a little work.

  • Stayed: February 2011, traveled on business
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1  Thank Grant13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2011

Title says it all. I chose this hotel for location, which was good. But internet was down for my whole stay and no one could say (24 hours) if/when it would be fixed. Hotel grounds are charming, with attractive pool/bar/garden area. However rooms are like a run-down Holiday Inn. I "splurged" on an executive room with shower/bath. There was no way to prevent the shower from flooding the bathroom with each use. When I sat on the sofa, the cushion sank low, stopping only at the metalic fold-out bed mechanism. Whenever I went to the front desk, there were always other customers complaining about their rooms (phone or TV not working, aircon problems, etc). If you don't need an internet connection, this hotel is acceptable compared to places in neighboring countries (except S. Africa). However it's not good for business travel. And it's NOT an international standard hotel. Without rennovation soon, this place will become a dump.

  • Stayed: February 2011, traveled on business
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3  Thank raherold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2011

This hotel works very well for visitors to Gaborone. The location is excellent, just next to the city - an important consideration in a town that can get gridlocked at times. The setting is very pleasant in extensive gardens and set around a large central swimming pool/bar area. Rooms are large and comfortable. The internet worked. I found requests for service were met very promptly by staff who were courteous and efficient. The place has some life to it and many locals rendezvous at the pool bar which give the place a decent buzz. Power cuts are a problem in Gaborone. This hotel does have industrial size generators which do cut in if the power switches off (although there is some hiatus between mains/generator switching). I would definitely come back and recommend booking early as it does get full

  • Stayed: February 2011, traveled on business
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Thank welwitschia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AVANI Gaborone Resort & Casino

Address: 4727 Chuma Drive, Gaborone, Botswana (Formerly Gaborone Sun Hotel)
Location: Botswana > South-East District > Gaborone
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 17 Hotels in Gaborone
Price Range: $166 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Gaborone Resort & Casino 4*
Number of rooms: 199
Official Description (provided by the hotel):
Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well. ... more   less 
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Also Known As:
Gaborone Sun Hotel
Sun Gaborone

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