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“Best in Luanda” 3 of 5 bubbles
Review of EPIC SANA Luanda Hotel

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EPIC SANA Luanda Hotel
Ranked #1 of 39 Hotels in Luanda
Thailand
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Best in Luanda”
3 of 5 bubbles Reviewed July 6, 2013 via mobile

You do not expect to see a chic and contempory hotel such as Epic Sana in Luanda. No expense spared on fixtures and fittings. Service can be crazy at times but having stayed here for 3 one month stays since January it is getting noticeably better. The staff so friendly especially the Girl from Portugal who manages the breakfast crew. Model/BP chose well for our time in Luanda.

Stayed June 2013, traveled on business
Helpful?
1 Thank Barneswallisred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    78
    113
    45
    7
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 4, 2013 via mobile

And despite the fact that most of staff don't speak English very well they are at least trying and are not hanging up on you when ordering room service, or just ignore you. When the right attitude is there it's easier to accept some mistakes and misunderstandings. Keep up the good work!

Stayed July 2013, traveled on business
Helpful?
Thank Jonas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 24, 2013 via mobile

Great Hotel To stay. Everything works. Expensive as all Services in Luanda but You get what You pay. Great Gym. Very good Breakfast buffet. If You pass time in The Hotel take your time also at The pool. Has amazing views over The City And The bay.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PepeGoteras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 27, 2013 via mobile

Two night stay only. Probably the best you can get in town, rooms very comfortable and spacious. Service is good but everything VERY expensive - beyond fair value for money!! Only had our first dinner at hotel, thereafter all meals elsewhere.

Stayed May 2013, traveled on business
Helpful?
1 Thank Horst F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
104 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

This was my second stay at the Epic Sana. It is probably the best hotel in town. Overall a comfortable stay. Gym is great. There is room for improvement, though. First, the air conditions in the room did not work too well. Room was consistently a little warm even with the aircon on full blast. Second, service at the pool restaurant was poor. Tried to order a hamburger from the waitress who did not speak English (Hamburger is pronounced the same in Portuguese though). If they are marketing themselves as a 5 star hotel, then staff should be bilingual. Managed to find an English speaking waiter but after a 50 minute wait cancelled the order. If management is reading this, use this as constructive criticism. I would stay here again though and recommend it.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank nep1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 12, 2013 via mobile

The hotel looks and feels new.

Clean, good rooms.

International business clientele.

Good service for Africa standards.

Good top floor restaurant: good food, good service, nice views.

Only episode less pleasant was that at the bar, the piano was being fine tuned at midday - making noise (not music) for all guests.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PortugalLx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 5, 2013

The hotel is new and rooms are very clean. Hotel staff is very friendly and helpful. Hotel swimming pool and gym are a must. But the hotel is very expensive. Buffet lunch for USD 85!! But what is not expensive in Angola?

Room Tip: Across the street there is a mini market where you can get sweets and soft drinks for a much more re...
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  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pellicano_Rodolfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC SANA Luanda Hotel

Property: EPIC SANA Luanda Hotel
Address: Rua da Missao, Luanda, Angola
Location: Angola > Luanda Province > Luanda
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 39 Hotels in Luanda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — EPIC SANA Luanda Hotel 5*
Number of rooms: 288
Official Description (provided by the hotel):
EPIC SANA Luanda Hotel offers 219 rooms and 19 suites. For business or extended stays, the hotel offers 50 SANA Residence one-bedroom and two-bedroom serviced apartments. Food and beverage facilities include 5 restaurants and 4 bars. An extended Wellness Club & Spa offers an array of facilities, including outdoor/ indoor swimming pools, Turkish bath, sauna, Jacuzzi, Vichy shower, spa treatments and massage service. The hotel meeting and conference centre has nine meeting rooms and boardrooms. ... more   less 
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