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“An excellent, centrally-located choice with helpful staff”
Review of Ilala Lodge

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Ilala Lodge
Ranked #8 of 16 Hotels in Victoria Falls
Certificate of Excellence
San Francisco, California
Level 6 Contributor
372 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“An excellent, centrally-located choice with helpful staff”
Reviewed May 16, 2010

Everything went smoothly at this conveniently located hotel, located just a 10 minute walk from Victoria Falls, and just a few minutes from the town's main street. The rate included a full breakfast that included made-to-order eggs and/or pancakes, more than enough food to keep you full until dinnertime. The staff was very helpful and made calls as needed for tours and transportation. I walked over to take a look at the famous (and much more expensive) Victoria Falls Hotel, which seemingly catered to a different type of traveler. It has a impressive history, and you can always go over there to eat or look around, but I would still choose to stay at the Ilala Lodge.

  • Stayed April 2010, traveled solo
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Helpful?
Thank bluevoter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, May 18, 2010
Dear Ashryn

Thank you for taking the time to write a reviem on Ilala Lodge Hotel; I am very pleased that you enjoyed your stay and sincerely hpe you will drop in again on your next visit to this neck of the woods. Please do not hesitate to contact me on guestrelations@ilalalodge.co.zw should you require any info on the Hotel or the destination.
Warmest regards
Chenai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Australia
Level 5 Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 13, 2010

We stayed at this lovely hotel in April this year and had a wonderful time. We ended up with a suite which was lovely and spacious and we could see the spray from the Falls from our bed which was wonderful. The breakfasts were great and we had dinner in the hotel one night and the food was very good. We walked to the Victoria Falls Hotel and had afternoon tea which was a lovely experience. Do the helicopter ride if you get a chance as it gave a fantastic view of the Falls. We then walked to the Falls via the Victoria Falls Hotel and were fortunate enough to have a security guard walk with us to the entrance, I am sure we didn't need him but there were men selling carvings along the path and I would have been a bit nervous on our own initially (we did actually buy a carving on the way back). We had dinner at the boma one night which was also a bit of fun.
I would recommend Ilala Lodge as a very comfortable, convenient place to stay while at Victoria Falls.

  • Stayed April 2010, traveled as a couple
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Helpful?
Thank ashryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, May 27, 2010
Your review and feedback on Ilala Lode Hotel is greatly appreciated and I am pleased that you enjoyed your stay with us.
Please drop in again on your next trip to our fabulous little destination of Victoria Falls.
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San Francisco, California
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2010

This is a lovely, well maintained historic hotel, centrally located within walking distance of the entrance to Victoria Falls, and to shops in the town. Our room was simple but attractive, and spacious enough, with a door to the lawn area. The restaurant has lovely outdoor seating and serves a large buffet breakfast (included in our room price.) We enjoyed looked at the historic prints throughout the hotel of David Livingston and the local area. The travel office was helpful in arranging excursions. We felt safe in the town, even walking at night some distance to a restaurant.

  • Stayed May 2010, traveled as a couple
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Helpful?
Thank Shellsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, May 27, 2010
Thank you for taking the time to review Ilala Lodge Hotel, I am glad you enjoyed your stay with us and we look forward to having you again hopefully in the not so distant future.
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London
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 6, 2010

lovely boutique hotel. 30 rooms only so doesn't feel to frantic. Nice rooms with lovely view, relaxing terraces, lovely staff (who gave us lunch boxes for our long drive at the end of the stay). Expensive but have seasonal deals - it may be cheaper than you think. Didn't try the restaurant although food looked good. Recommended!!

  • Stayed March 2010, traveled as a couple
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Helpful?
Thank wanderingBillyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, May 6, 2010
Thank you very much for your fanatastic review and we certainly aim to continue to maintain our standards. We look forward to your calling again on your next visit to Victoria Falls.
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Washington DC, District of Columbia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2010

We spent 2 nights at the Ilala Lodge at the end of our trip to South Africa, Botswana and Zimbabwe. The rooms showed a little age, but the rest of the hotel was very nice - and we really didn't spend much time in the room, anyway. The glass doors leading out from the rooms ARE a potential problem - but there are guards and fences. All the recommendations to avoid bringing un-needed valuables and to keep money and passports secure are certainly valid. The Ilala is one of the closest hotels to the Falls entrance. The pool was nice and my kids had a great time swimming while I did some paperwork and enjoyed a drink at the outdoor bar - only 30 feet away. I could see the spray coming up from Victoria Falls and keep an eye on the kids and enjoy great service...all at once! The one computer in the lobby is a bit slow - but was adequate for checking e-mails after 6 days away from internet in Botswana. My husband particularly enjoyed the pictures and sketches on the walls, and the whole family liked the classy decor. The best part about the hotel was the restaurant and our waiter - Dickson. He did an exceptional job and made us feel very welcome at the hotel and at his table for breakfast, lunch or dinner.
We chose the Ilala because we wanted a place where our kids could feel welcome and enjoy the pool and grounds without bothering anyone. It was a good choice! They got a big kick out of seeing baboons and warthogs on the lawn - and an elephant pushed through the fence gate the first night we were there (taking part of the fence down as it went!)

  • Stayed March 2010, traveled with family
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Helpful?
Thank ACP1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, May 6, 2010
Thank you for taking the time to post such detailed feedback, it is much appreciated and is definitley going to help us improve. I really hope you will visit again and please rest assured that there is an alarm system set up around the perimeter of the property and certainly hope this puts your mind at ease should you call on us again.
Many thanks again for your valuable feedback.
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devon
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 9, 2010

Our first trip to africa,ilala lodge provided a great stay for our time in vic falls,we could not fault the accommodation,service,or helpfullness of the staff.nothing was too much trouble and the resturant was great.would definitely stay again.thanks to all.

  • Stayed July 2009, traveled with family
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Helpful?
Thank baileyDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, July 5, 2010
Thank you for taking the time to give us your feedback and I am pleased that you and your family enjoyed your visit to Victoria Falls. Please call on us again when you next visit Africa.
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Fruita, Colorado
Level 4 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 2, 2010

After more than two weeks "in the bush," traveling overland and staying at tented camps in Botswana and Namibia, the comfort of the Ilala was the perfect way to relax and rejuvenate before the long flight home. As a history buff, the colonial style and decor, complete with antique rifles and photos of 19th century explorers, was a bonus.

The staff went out of their way to accommodate me and my needs - phoning outside companies to inquire about pick-ups for excursions, airport transfer, etc. The activities director checked on me every time she spotted me in the lounge or on the dining terrace. Granted, much of the extra attention was undoubtedly due to Zimbabwe's current tough situation and lack of tourists (most now lodge across the river in Zambia). There were less than half a dozen rooms occupied when I was there.

Still, the welcome air-conditioned room, fresh, soft sheets, TV (for the first time on my trip) and quiet atmosphere made for a refreshing stay. Room was clean and well-stocked with amenities, including safe, soaps, complimentary water, etc. Free 24-hour Internet access (at a desk in the lobby) was also a much appreciated perk, enabling me to catch up with the outside world.

Food was excellent. In fact, I had the exact same dinner two nights in a row, grilled bream (Zambezi River fish) with scalloped potatoes. One night I had leek and onion soup but deemed it too warm for such a hot dish, opting for the chocolate cake with ice cream the second time. Breakfast was a choice of buffet with usual cold cereal, yogurt, bread, etc. but I chose to have the full English breakfast, basking in the warm sun in sandals and shorts, looking out over the manicured garden with the mist of Victoria Falls in the near distance.

All in all, a first class experience. Highly recommended. Go to Vic Falls, a safe, viable alternative to Livingstone!

  • Stayed January 2010, traveled solo
    • Value
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Helpful?
1 Thank northcascades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, February 10, 2010
Thank you for taking the time to write such a fantastic long review on your stay with us at Ilala. It is wonderful to hear how much you enjoyed your stay with us and I will be sure to pass on your generous compliments about the food to our Chef who started with us in early January.
It was lovely to meet you and I do hope that you will return to Africa/Vic Falls one day and visit us again!
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Victoria Falls
#8 Luxury Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
Ilala Lodge is ideally located only minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 56 stylish, well-equipped rooms, providing the ultimate in comfort. The top-rated Palm Restaurant at Ilala Lodge offers delicious al-fresco dining under the starry African skies, whilst listening to the roar of the falls. The staff are attentive and friendly, and ensure your bucket list trip is perfect for you. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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