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A'Zambezi River Lodge
Ranked #12 of 16 Hotels in Victoria Falls
Certificate of Excellence
Carnarvon, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Satisfied guests”
4 of 5 bubbles Reviewed March 8, 2014

My wife and I stayed at this Lodge for the three night visit to Victoria Falls and had a very pleasant experience. The staff at the reception, at the restaurant and the bar were cheerful, helpful and interested in our well-being. The river-view room was quite adequate, not large, but certainly big enough for two people and the facilities clean and well maintained.
Because our stay was via a package I don't know how it rates for cost, but, as long as it is reasonable, I would stay there again, which is probably the most important information.

  • Stayed March 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, March 11, 2014
A refreshing day to you Carol D

You are more than welcome to come and enjoy the amazing and refreshing experience with us again.

Please kindly feel free to contact the hotel, we will assist you in the best possible way. Our email address is reservations@azambezi.co.zw.

Thank you so much for your review we greatly appreciate and we look forward to hearing from you.

Best Wishes

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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808 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 6, 2014

Just wondering if this place is still open for business? I have made a booking and was meant to receive email verification and have not. I have tried twice more to contact them and they have not responded. I can't seem to find anything other than a toll free number for them which will not work from Australia. I have seen them comment on this page, so this is my last hope of reaching them.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, March 9, 2014
A refreshing day to you Vanessa C

My sincere apologies for the hustle you went through trying to contact us. Please contact me on this e-mail guestrelations@azambezi.co.zw or contact the GM on gm@azmbezi.co.zw our reservations e-mail is reservations@azambezi.co.zw. Tel: +263-13-44561-4.. Skype alice.m.msindo

Thank you so much we look forward to hearing from you.

Kind Regards,

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed March 2, 2014 via mobile

The 4 star rating adequately describe this hotel. The two story horseshoe wing around a well manicured pool area adjacent to the Zambezi river houses smallish but well appointed renovated rooms. The hotel provides shuttle service into town on an hourly basis.
The staff is friendly to a fault but does not always follow through. This is particularly true in the al fresco dining area.
The breakfast buffet provides many choices and so does the dinner buffet. I am leery of buffets under the best of circumstances and certainly with insects swarming around therefore I can comment only on the á la carte dinner menu. Our two dinner choices of croc curry and vegetable lasagne were described better in print than executed on the plate.
Having just arrived from South Africa we find the Zimbabwe offerings in general a poor price/value relationship and this is not a reflection of this hotel alone.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Walter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, March 5, 2014
A refreshing day to you Walter N

Thank you for highly recommending us. We greatly appreciate and we look forward to addressing all the areas that you have highlighted we believe that feedback helps us to better our product and services.

Thank you once again and we look forward to welcoming you back again.

Best Regards,

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 24, 2014 via mobile

From an on time personal airport pickup, to a perfectly orchestrated departure. The staff here are friendly, welcoming and simply echo the beautiful surroundings of the Zambezi river.

The pool did need cleaning more often due to bugs and the vulture feelings next door are something to behold.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Neil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, February 25, 2014
A refreshing day to you Neil E

Thank you for taking time to review our hotel, we greatly appreciate and value your feedback.

We have taken note of the pool area and we have worked out a plan to resolve the problem.

Thank you once again and we look forward to welcoming you back to A' ZAmbezi River Lodge.

Kind Regards,

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harare, Zimbabwe
1 review
4 of 5 bubbles Reviewed February 17, 2014

honestly thats the best place you can ever be wen u want to have a refreshing holiday coz my family and i had a very good time there.......the food was on point...the entertainment during dinner was great...the rooms wr perfect...i love that place.....

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, February 25, 2014
A refreshing day to you Moleen C

Thank you for the positive feedback it's good to note that you had a great holiday experience with us and that you loved this place. I hope it will bring back good memories of this wonderful Hotel.

We look forward to welcoming you back again.

Kind Regards,

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westbrook Ct
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 13, 2014

This was our last hotel on a 17 day Smartour of South Africa, Swaziland, Botswana and Zambezi. It was a wonderful way to end a wonderful trip. The room was spacious and everyone has a little private balcony to sit out on. The dining area is all al fresco, as is the reception area. As you are sitting around these areas or the lovely pool, you are apt to see warthogs calmly wandering about almost right up to you, no doubt looking for fallen crumbs.
The staff gave excellent service and were very friendly. The food was excellent any time of day. Besides offering buffets, there was a fine choice of individual entrees.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissCocoWestbrookCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, February 24, 2014
A refreshing day to you Miss Coco Westbrook

We call these warthogs our natural lawn mowers because they are always busy in our gardens, they are so amazing.

would like to take this opportunity to thank you for choosing to stay with us. We greatly appreciate your feedback and look forward to welcoming you back again.

Kind Regards,

Alice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
2 reviews
5 of 5 bubbles Reviewed February 12, 2014

As we were only there for one night, and spent most of our time at the falls, we didn't really get a chance to experience the services and amenities at the lodge. The staff was very friendly and helpful with quick check-in and check-out. Our room was very cute, cozy and clean, with a view of the garden and pool. We enjoyed it, but wish we had more time to actually use the pool, try the restaurant and the river cruise.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RebeccaR624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azambeziriverlodge, Guest Relations Manager at A'Zambezi River Lodge, responded to this review, February 13, 2014
Refreshing day to you Rebecca R

It's unfortunate that you couldn't experience all of our services. However we look forward to welcoming you back to A'Zambezi and be able to host you. Thank you for posting a review on our wall and we greatly appreciate your acknowledgement of the little service that was rendered to you.

I hope you had a safe journey back home.

Kind Regards,

Alice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about A'Zambezi River Lodge

Property: A'Zambezi River Lodge
Address: 308 Parkway Drive | P O Box 150, Victoria Falls +260, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Victoria Falls
#7 Family Hotel in Victoria Falls
#8 Romantic Hotel in Victoria Falls
#8 Business Hotel in Victoria Falls
#11 Luxury Hotel in Victoria Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — A'Zambezi River Lodge 4*
Number of rooms: 87
Official Description (provided by the hotel):
A'Zambezi River Lodge, is a recently refurbished 4 star Hotel situated on the banks of the mighty Zambezi River, 5km upstream from the magnificent Victoria Falls. ... more   less 
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Also Known As:
a`Zambezi River Hotel Victoria Falls
Mercure Victoria Falls

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