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“Grans Old Lady of a Hotel”

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The Victoria Falls Hotel
Ranked #7 of 16 Hotels in Victoria Falls
Certificate of Excellence
Reviewed August 4, 2014

It was like stepping back in time, Victorian luxury, excellent staff, food very good. Don't go for the High Tea, very disappointing, Just loved the Warthogs mowing the lawns!! We spent hours looking at all the old pictures and Animal trophy heads on the walls. Easy walking to the falls themselves. Do hire a full plastic waterproof and you will still be soaked.

Room Tip: Ask for a room with a view of the falls
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  • Stayed: June 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank ChrisBuckels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 4, 2014 via mobile

Exceedingly helpful staff. Dated but nice decor, just what ypu might expect. Very comfortable bed with beautiful Eygptian cotton sheets. Food was lovely at both Jungle Junction and Stanley terrace restaurant. Views absolutely the best and monkeys, warthogs and even noisy little frogs added to the fun.
Wild Horizons may appear to have a monopoly of the activities and visits but our tour of the falls, sunset cruise and elephant ride were without doubt sensational and worth every dollar. We absolutely loved Vic Falls.

Stayed: August 2014, traveled as a couple
Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2014

We didn't stay here, but enjoyed lunch during our trip to Vic Falls. If you like colonial-style architecture and good service, you have to stop by. From the terrace you have a great view onto the gorge with the spray from Vic Falls in the distance (you can't actually see the falls themselves from here). Must-visit if you are in the neighbourhood, even if it's just to enjoy a drink. High tea here is supposed to be an institution and I can imagine why, the surroundings add a lot to the atmosphere.

  • Stayed: July 2014, traveled as a couple
    • Service
Thank VincentUG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2014

Having stayed here in 1981 when things were, shall we say, a little iffy, it was with a degree of trepidation that I booked one night here as part of our African travels. What a mistake!!! It should have been at least 3 nights so as to appreciate fully the superb staff, interior, dining, setting and so forth that the VFH has to offer its guests.
From the moment we were met by a smiling Charles who took charge of our bags and looked genuinely delighted to see us, through the cool towel and glass of freshly made real lemonade, the Reception staff with impeccable manners and English, to the views glimpsed through the formal rooms and then to our own room with its view of the Bridge and the spray from the Falls this was a delight.
The interior has been lovingly restored to a high Colonial style - we took almost as many pictures inside as we did of the Falls - and the bedroom was well equipped, up to date and immaculately presented. The grounds are a pleasure to stroll through, the terrace still serves a proper high tea (we'll have to go back for that, no time on this visit) and a drink watching the sun go down behind the spray is truly unforgettable.
Catering was first class - a huge choice and all that we had was excellent - though the chocolate cake was a bit middle of the road (see, I'm struggling to find faults) and, again, the staff waiting at table were impeccable in attention and manners.
Located only a 10 minute walk from the Falls and within the township of Victoria Falls this is the perfect hotel position. We absolutely loved every moment. Forget what you read and hear about Zimbabwe - this is their window on the world and it sparkles!
I can't comment on value for money as the costs were wrapped up in an overall package which encompassed flights and other accommodation - frankly, I don't care, it was worth it.

Room Tip: Ideally facing the lawns and the Falls.
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  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
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2  Thank peter w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

.this Colonial hotel is perfectly situated. we couldnt have chosen a better hotel.the service was excellkent, food magnificient, and the hotelperfect. made you realize how the British enjoyed rthge best of Africa SO and adidnt want to leave! Strategically located and walking distance to the falls and most popular activities i did the bundggy jumping , gorge swing and zip ride over the mighty Zambezi, and had the most exhilirating and liberating experience of my life.did microlight and helicopter over the falls and experienced one of natures best.

Room Tip: room with the best view of the falls
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  • Stayed: August 2013, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Smita1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

As much as we enjoyed (and were challenged by) nearly three weeks of driving through lovely Namibia, there was something almost magical about arriving in the lush gardens of the Victoria Falls Hotel for a night before flying home. The Falls would be worth suffering to see....but fortunately this is not necessary in a "Leading Hotel of the World"! Loved the gardens, the pool, the charming sitting rooms, excellent friendly staff, good food (fabulous breakfast - everything imaginable provided including loaves baked in the shape of crocodiles) .... and marvelled at how all this is maintained in such a challenging location. The warthogs on the lawn are very picturesque ( how do they stop them digging holes?) and the baboons cheeky. Don't underestimate how fast the latter can climb. Despite warning notices, my husband decided to leave a bedroom window open for a few minutes and I had my bag unpacked for me and our pillow chocolates were eaten...and lest we be in any doubt about the culprit, 4 grubby unmistakeable hand/foot prints were left on the white duvet. It could have been worse! The only negative experience worth mentioning is the path to the Falls from the hotel gardens. If you read the whole room guide, it does mention that this path isn't safe....and it is not. Hawkers are understandable, but nowhere in Namibia did we encounter anyone who threatened to punch my husband if he didn't buy a carved stick. We were lucky that the same hawker agreed to escort us safely back to the hotel gate for US$10 ....again, it could have been worse.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank georalph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2014

A delightful step back into history. It's takes just a little imagination to revisit British colonial times. We enjoyed the vintage photos and maps which adorn the walls. However, the hotel has all the comforts of 21th life. Wi-fi works very well to include in the guest rooms. Excellent service both in the formal dining room "Livingston Room" and on "Stanley's Porch". We enjoyed the wide range of cocktails (reasonably priced) on the terrace while the spray from the falls looms. The private 15 minute path to the falls is a plus. We were pleased that a hotel worker accompanied us on the walk us as an extra measure of safety. We especially liked the laundry service. It was one day (collected by 10 AM) and very reasonable! One draw back for some might be the updated and smallish bathrooms? However, this does not detract from the overall class and style of this grand hotel.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Albert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
Price Range: $415 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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Victoria Falls Hotel

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