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“5 star hotel 6 star location 3 star accommodation”

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The Victoria Falls Hotel
Ranked #6 of 16 Hotels in Victoria Falls
Certificate of Excellence
Reviewed February 20, 2013

We stayed at this hotel for 3 nights 01-03 Feb 2013-first class service in an oustanding setting ideal for viewing the Falls. Our room, booked by Trailfinders was a standard room with mouldy shower head;noisy a.c (like sleeping on an aeroplane);a daily supply of ants in the bath; air locked water pipe and general small ( 4ft 6" double bed) almost box room. We spoke to 4 separate staff who were sympathetic and advised us that the hotel planned a refurbishment- long overdue-a hotel resting on its history no doubt with accomm. that has seen better days; disappointing and tainted what was otherwise a fantastic place to visit. A change of room was offered on day 2 but we remained having unpacked evrything and only 1 more night to stay.

Room Tip: avoid room 205
  • Stayed: February 2013, traveled as a couple
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Thank gordanwilliamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,437 - 1,443 of 2,366 reviews

Reviewed February 2, 2013

This is a hotel to be marveled at. The staff are a dedeicated group who make you feel needed and appreciated. This hotel is beautiful hotel and the service is great. The room size is huge for any hotel (international) standard and clean. The staff are very knowledge and consistently giving advice of the local dynamics,just like roaming vendors and informal traders. Mosquito nets in the rooms ate essential especially in summer. The terrace is a must for sundowners with its well manicured lawns and wandering wild animals. The golf course is challenging.The Falls is just in front of the hotel although one is advice to utilize the the guide due to wandering wild animal. A patrolling guide is available during the day (Falls is closed during the night). Nice food and evening entertainment. The staff will always alert you on your flight plan whether your flight has landed on time or delayed.

  • Stayed: February 2013, traveled with family
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1  Thank KwameMokopane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

What a treasure this property is! It is so beautiful. Incredible service! Impeccable rooms! They have preserved the rich history and added warmth of modern amenities. The view is magnificent. I cannot believe I actually got to visit here

  • Stayed: May 2012
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Thank Gran7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

We stayed at the Victoria Falls Hotel in Jan 2013 for 2 nights after our trip on Rovos Rail. The location is excellent, even if not riding the rovos train I would say the location is perfect still as you have a short walk to the Falls park (an armed guard escort will walk you down the path to the falls national park as you may have an issue with an animal...I felt it was because there are aggressive trinket salesmen on the path they were more annoying than an animal). The Hotel is lovely, we stayed in a room on the main floor looking out to courtyard. It was clean and spacious. Service was top notch, 3 places to eat..lounge area, buffet and fancy dining. The grounds are stunning and beautiful view of bridge. We took the helicopter tour over the falls the first day then walked the falls the second day...it gave us such different views and highly suggest you do that...we booked right at the hotel.

  • Stayed: January 2013, traveled as a couple
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1  Thank 52Joanne1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

My husband and I stayed here for two nights on the last bit of our trip to Africa. The hotel is beautiful. We were upgraded to a huge room with a balcony, and were given a voucher for high tea for one of the days. The views are incredible and the food was very good. The buffets at Jungle Junction for breakfast and dinner were amazing, and the show was cool too. Sometimes, the staff seemed to be pushing extra services in the town a bit too hard, but they were understandably trying to get us to spend money - which was our experience in Zimbabwe the entire time. The drivers to and from the airport were extremely friendly and knowledgeable, and we had great conversations. Overall, I highly recommend staying here if you get the opportunity to do so.

Stayed: January 2013, traveled as a couple
Thank Bridget P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

This review is coming a little late but better late than never. I truly enjoyed a great short 1 night stay last summer. Upon arrival I was upgraded to a Jr. Suite with a most amazing view of the grounds and the spray from the falls in the distance. The room was quite charming and cozy. The staff was amazing and vey helpful especially as I had very limited time in Victoria Falls as I cut my stay from 3 nights to just 1 night. Wish it had been more than one night but I'd decided to visit Chobe National Park for a few days Safari before heading to Cape Town. The location of this hotel is excellent. I was able to do so much during my short stay, Gorge jump, Zambezi Sunset River Cruise, and then viewing of the Falls the next morning before I left for Botswana. I also enjoyed breakfast in the restaurant which was so peaceful with the sounds of the falls in the background. Again, the staff was so friendly and they made certain everything was perfect. I will have fond memories of my short time and hope to return for a longer stay in the future.

Room Tip: Corner Jr. Suite room was perfect and great views.
  • Stayed: August 2012, traveled solo
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3  Thank JudyNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

This was our last stop on a 3 week visit to South Africa and Zimbabwe. The hotel is old and graceful, reminders of a time gone by. Strolling around the grounds and looking at all the pictures and history on the hallway walls could fill most of your time. We loved our stay. The staff is friendly and helpful. We enjoyed dinner and drinks on the terrace every evening because the view is so lovely. Enjoyed the breakfast buffet outside in the early morning.
Watching the monkeys, warthogs and mongoose run around the grounds is entertaining and totally enjoyable.
The rooms are large and roomy but could use some updating, especially the air conditioning units. They work but are hard to figure out and control.
Be sure to do the falls walk. It's wet but worth every minute. We also did the helicopter ride over the falls. It helps you get a perspective of just how large they are.
Staying here was relaxing and a great way to end our trip.

  • Stayed: January 2013, traveled as a couple
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2  Thank annsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Victoria Falls
#3 Romantic Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#5 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
Price Range: $414 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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