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“Astonishing stay”

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The Victoria Falls Hotel
Ranked #7 of 16 Hotels in Victoria Falls
Certificate of Excellence
Reviewed December 29, 2011

The Victoria Falls hotel is pristine, and a wonderful time warp into a colonial era. We stayed only one night but it felt like a week. The gardens, the cooling pool, the terrace, wherever you are you feel completely relaxed and taken care of. Then there are the views, inside the hotel, the actual hotel, and of course the Zambezi valley - breathtaking.

The food was amazing - the high tea fantastic - and the G&T's perfectly served. The rooms (Deluxe), albeit not too big, are spacious enough and very clean, our with a view out into the garden and the valley.

I would recommend this hotel and would without the blink of an eye go back and stay there again.

Room Tip: The Delux rooms are great and most have views out into the garden - but just ask when making your bo...
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  • Stayed: December 2011, traveled as a couple
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2  Thank Gregor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 22, 2011

Reading the various reviews on this Edwardian outpost, the votes seemed to be split: some were very satisfied yet others were disappointed. My wife and I were there in July but the experience is still vivid enough to evaluate half a dozen tripadvisor entries. Our perspective? It is definitely a 5/5 if you approach it in the right frame of mind! The basics are irrefutable: it is the only hotel right on the Vic Falls. From the back garden you are greeted by the mist that the Falls throw back and the unmistakable thundering sound that doesn't disrupt sleep. It is laid back and service was unhurried. You don't want to wolf down the 3 stacker tea service when you are on the verandah looking with the sounds as your accompanying orchestra.We didn't bother with the native dance featured in the Jungle juncture Restaurant. Who needs that when we have the peace and quiet of the hotel halls that you could wander around, admiring the paintings and lithographs that depicted a by gone era of splendor and pomp? As to the rooms which some described as " a little tired", we thought they had real character. They we part of the period props for the Edwardian experience. If you want glitz and chrome, go to Park Hyatt elsewhere. We had a good time looking at the series of sketches that made humor of the British sense of humor and attitudes. They we hanging just outside the main formal restaurant. So, come with the right frame if mind to experience history as it was and enjoy moments of calm and peace before you hit the bush camps for Safari. It is an oasis in a continent of wilderness. A final tip for the Falls: take the helicopter tour. For 15 minutes it made at least 3 rounds over the Falls. There is just no other way of getting a better view with all the mist at the ground level in the park, you will have a hard time coming up with a good picture. Yes, it costs $145. But you will have the most beautiful photos to remember your visit with.

  • Stayed: July 2011, traveled as a couple
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6  Thank sunnyboy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

First - understand that this is Zimbabwe. This is a country with grinding poverty ruled by an aging dictator who has destroyed the economy. So when you see beautiful food presented at each meal you have to know how difficult it was to prepare the meal not knowing what might be available. Despite the hardships the hotel delivered great meals - especially afternoon tea! The room itself was adequate with a smallish bathroom and a door that didn't shut easily. The bed was a mattress on a board. The furniture was period (and probably original) and looked like something from your grandmothers attic. But it was all very very very charming and enjoyable. This was life in the early 1900's in Africa - with British reserve and charm. Sure, the hot water knob fell off when I turned it but at least I had hot water. The towels were threadbare but clean. And miracle of miracles the airconditioning worked perfectly. Actually slept like a baby under the mosquito netting. Looking out of the window we could see the mist from the falls with the railroad bridge crossing the gorge directly in front of us. Spectacular setting. A very short walk through the jungle, past elephants, leads to the entrance to the falls. Couldn't have been better. Only complaint - the dance program at night at the Jungle restaurant felt boring, old, tired, and fake. But on the other hand - it added to the whole faded glory of the place. The staff were so nice and responded quickly to any request. Again, don't come here expecting a five star London or Paris Hotel - this is Zimbabwe. I rate this as 5 stars because, for Zimbabwe, it probably doesn't get any better than this. I definitely felt like I was in Colonial Africa - and I loved evey minute of it.

Room Tip: Rooms facing the falls gives you a view of the mist - but no room allows you to actually see the fal...
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  • Stayed: November 2011, traveled with friends
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5  Thank reichen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

From the moment you are met by the liveried porter through check in and being taken immediately to see the spray and gorge view from the lawns, it's 5 star luxury. The rooms are a little tired and small by today's standards but the service and location make up for it.
The Jungle Junction restaurant (outside) with native dancing is very good

Room Tip: Worth paying for a gorge and spray room, even when there is little spray at low water as we experien...
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  • Stayed: November 2011, traveled as a couple
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Thank EssexRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2011

This is a lovely hotel representing days gone by. Our room was pleasant and air-conditioned, a nice treat after Safari, as the weather was quite hot. There is a walk out of the grounds of the hotel thru' the bush (monkeys and baboons on the trail) to the Falls. We took that route. When returning, we were met by unrelenting hawkers, but made it past.

The Hotel is situated to view, from the back side of the hotel, the magnificent bridge built in 1905. The restaurant is quite delightful on the back veranda overlooking this sight, with a lawn stretching down to a drop and bush. On the lawn, whilst having drinks and dinner, one can watch the unobtrussive monkeys and warthogs. In the morning, a lovely buffet breakfast is served in another area outdoors, equally delightful.

Service here was very good. Even though the Falls are quite touristy, this hotel will keep it at bay.

  • Stayed: November 2011, traveled as a couple
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4  Thank travelbounder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2011

We were here for only 2 nights, but that was plenty. This is a historic building, so if you enjoy sleeping in a museum, you will probably enjoy this hotel. This is a nice hotel, and the people seemed friendly so it wasn't a bad experience, just not a great one.

  • Stayed: November 2011, traveled with friends
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1  Thank Jerome D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2011

The hotel is beautiful, the views extraordinary. The service from all the staff was 5 Star.
They could not have been more helpful. One critism, it is very expensive and if using SAR the exchange rate is a rip off. but do not regret one moment staying there.

  • Stayed: November 2011, traveled solo
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Thank 911Sharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Victoria Falls
#3 Romantic Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
Price Range: $331 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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