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“Decent retreat from the wonders of Victoria Falls”

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Rainbow Hotel Victoria Falls
Ranked #15 of 16 Hotels in Victoria Falls
Reviewed March 1, 2014

This is a 3 stars hotel so expectations weren't as high. It just about ticks all the right boxes, with clean decent rooms, friendly staff and large and well maintained compound.

Unfortunately, some complaints include spotty wifi service (but it was free!), hot water that is either too hot or too cold, occasional power trips (to be expected in this country?) but the worse of it all was the air-con! It dripped so much water it puts the Victoria falls to shame! Not to mention it was as loud as having a truck parked in the room all night!

Other than the few complaints, the hotel was near enough for us to walk to town, the breakfast service was decent though not exactly extravagant.

Room Tip: Certain rooms have better access to Wifi, do ensure that the aircon in the room is functioning well...
  • Stayed: February 2014, traveled with friends
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Thank leesysg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded March 4, 2014

A refreshing day to you leesysg

We appreciate your valuable feedback and your time you have taken in reviewing our hotel and we have taken note of your comment regarding the air-condition unit which is already work under progress in replacing them.

Thank you for choosing to stay at our hotel and we so much look forward to hosting you again on your return to Victoria Falls.


Regards


The Victoria Falls Rainbow Hotel

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295 - 301 of 528 reviews

Reviewed February 28, 2014

Good location for "downtown" Victoria Falls and also for other activities for example there is a free shuttle bus. Rooms were spacious and comfortable and in good condition. The only real negative was that the aircondition units were terribly noisy.

Hotel also had a quite nice gardens around the swimming pool. Free wifi was working fine most of the time around the pool area.

We ate a dinner there and at least the steaks and croc tail curry were very good. Breakfast was fresh and tasty.

All the personnel we dealt with were really nice and helpful.

Despite of being "only" 3 star hotel was really nice.

  • Stayed: February 2014, traveled with family
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Thank Trad11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded March 1, 2014

A refreshing day to you Trad11

Hope you travelled well back home. We are delighted to receive your compliments and have taken note of your comment regarding the air-condition unit which is already work under progress in replacing them.

Thank you for choosing to stay at our hotel and we so much look forward to hosting you again on your return to Victoria Falls.


Regards


The Victoria Falls Rainbow Team.

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Reviewed February 24, 2014

Just about everything a business traveller would look forward to; from a warm welcome, a serene environment, neat, spacious and well equipped rooms, high speed internet connectivity and a wide variety of options for meals. The review will not be adequate without mentioning the front office personnel who were on duty to give the first impressions, that is Kwanele Matshelela and Nephius Dube. They really made the 'Refreshing' motto a reality and not just rhetoric.

  • Stayed: February 2014, traveled on business
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Thank M-Gwebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded February 26, 2014

A refreshing day to you Mr. M-Gwebu

Thank you for taking time to write down your comments regarding your recent stay at the Victoria Falls Rainbow Hotel. We are glad that you really enjoyed our refreshing hotel experience. We look forward to hosting you again soon.

Thank you again for choosing to stay at the Victoria Falls Rainbow Hotel and commending our staff.


Regards


The Victoria Falls Rainbow Hotel Team

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Reviewed February 24, 2014

On our recent trip through Africa we spent a night at this hotel; VERY clean; VERY friendly and VERY accommadating. It was hot, we arrived 'lateish' and the staff were about to close the pool. When we asked them to keep it open they did so without any fuss and removed the pool's safety net. The kids enjoyed the non-alcoholic cocktails sitting at the pool bar ( in the pool ).

The rooms were well sized, clean and very comfortable and the hotels WiFi took was a hit for the kids. We had dinner in the restaurant which was super and the breakfast ( included in the price ) was excellent with lots of fresh fruit.

Our cars were filthy from a week in Botswana and the grounds staff gladly cleaned the cars ( at a nominal extra charge ) and did a really good job as well.

  • Stayed: December 2013, traveled with family
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1  Thank ThomasZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded February 26, 2014

A refreshing day to you Thomas ZA

Thank you for choosing to stay at the Victoria Falls Rainbow Hotel and taking your time to give us valuable feedback we so much appreciate. We are delighted to receive your compliments and we hope to see you soon.

Regards



The Victoria Falls Rainbow Hotel.

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Reviewed February 12, 2014

We spent 2 nights at the Rainbow Victoria Falls Hotel in October 2013 and really enjoyed it. The Hotel was clean, the staff were friendly and the service was great. The bedrooms were spacious, clean and the bed very comfortable, although the air conditioners (which are old) were not very effective and rather noisy, so could not be left on at night. However this did not spoil our trip as we were out most of the day and kept windows open at night. The food was plentiful and good quality. The Vic Falls Rainbow Hotel is a great location as its close to town (within walking distance). There is also a shuttle bus for convenience, however the frequency could be better, especially when its extremely hot during the summer months in Zimbabwe. Overall the Rainbow Hotel was a pleasant place to stay, with a convenient location and we would recommend anyone thinking about staying there to do so. We got a great hotel rate over the internet.

  • Stayed: October 2013, traveled with family
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1  Thank Jarda1323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded February 17, 2014

A refreshing day to you John T

The Victoria Falls Rainbow Hotel Team would like to thank you for taking your time to write down your comments regarding your stay at our hotel. We are delighted to receive your compliments and have taken note of your comment regarding the aircon.


Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon.


Regards



The Victoria Falls Rainbow Team.

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Reviewed February 9, 2014

Cleanness, Hospitality, food, healthy environment, fair price, and great service that influenced our decision to bring global meeting to Rainbow. We stayed there last year in April for family vacation. We experienced much hospitality, love, and care. We felt that if we bring global leaders with whom we work from almost all the continents, they would enjoy this too. We did this year from 1-8 Feb 2014. These leaders were so overwhelmed by the selfless service they received from the hotel workers. The price for our group was fairly discounted. Yet everything at the hotel was up to global standard that brought much joy to our friends around the globe and created a desire to come back with their family to Africa.

  • Stayed: February 2014, traveled on business
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1  Thank Tariku F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded February 10, 2014

A refreshing day o you Mr.Tariku F


Thank you for taking your time to write down your comment regarding your recent stay at the Victoria Falls Rainbow Hotel. We are delighted to receive your compliments. We so much look forward to hosting you again on your return to Victoria Falls.


Kind regards



The Victoria Falls Rainbow Team

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Reviewed February 5, 2014

The Vic Falls Rainbow is in a very good location along Parkway Dr. It is very close to 'town' and has good amenities. There is easy access to the falls and to other attractions. The shuttle bus is a blessing, however greater frequency would help if you missed one. There is a serious shortage of alternative eating venues.

Room Tip: room near the road is noisy with traffic mosquitoes at the pools side are plenty, suggest wear long...
  • Stayed: February 2014, traveled as a couple
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Thank BRAMAFEB14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded February 6, 2014

A refreshing day to you BRAMAFeb14

We appreciate your valuable feedback and we have taken note of the issues highlighted. We are delighted to hear that you liked our location which allowed you to access the Falls and other attractions easily. Thank you for choosing to stay at the Victoria Falls Rainbow Hotel.

Hope to see you soon.


Regards



The Victoria Falls Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rainbow Hotel Victoria Falls

Address: 278 Parkway Drive | Selous Crescent, Victoria Falls, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #15 of 16 Hotels in Victoria Falls
Price Range: $84 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rainbow Hotel Victoria Falls 3*
Number of rooms: 85
Official Description (provided by the hotel):
A unique property of Moorish architecture conveniently located near town and 2km from the Victoria Falls. The Victoria Falls Rainbow Hotel offers a spectacular view of the rumbling mist, mosi-oa-tunya, meaning "the smoke that thunders". Enjoy a cocktail at the only Swim and Sip bar in town and efficient and friendly service. ... more   less 
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TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, Agoda and Evoline ltd so you can book your Rainbow Hotel Victoria Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Victoria Falls

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