This hotel is clean, and averagly maitained. The rooms as well as other areas all around the hotel, unfotunately, havent been redone in absolutely years, and it shows. It gives kind of an oldish boring feel to it, with phones that hardly work. Room service took ages, and only to find out its the wrong order they've delivered.
The strangest bit is the Pressing service, you call them at any time of the day - or night- to request for an iron, and they say all their irons are out with other guests, BUT they could come and get our clothes and press them for us for free. I wonder why, a hefty tip perhaps? We paid bed and breakfats, breakfast closes a few mintues before 10am, and if you do make it, it consists of tea, coffee and cornflakes, if you want fruit or croissants, etc etc, you have to pay for them seperately. After the breakfast, the waitres, even after having told her our room number, we ended paying extra.
And the icing on the cake, when we were checking out, they hit us with a big breakfast bill had by a party of 7 in the restaurant, it was signed by them and put on our room bill. We were already late for our flight, had no choice but to pay. Disapointing.
- Official Description (provided by the hotel):
- The 5-Star Rainbow Towers Hotel and Conference Centre is the premier choice in Harare, Zimbabwe's sunshine capital city, for major business and social events. It is located on the fringe of the vibrant city centre and regally set in spacious landscaped gardens.The 304-room Hotel, formerly Sheraton Harare, opened in 1985 and regularly hosts Heads-of-State and many other VIPs of distinction. The main auditorium holds 4,500 people for a state-of-the-art conference or live show and the whole complex has a plethora of ancillary conference, exhibition and other multi-purpose function rooms. ... more less
- Reservation Options:
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- Also Known As:
- Rainbow Towers Hotel Harare
- Rainbow Hotel Harare