We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Rainbow Towers Hotel
Ranked #10 of 14 Hotels in Harare
Reviewed January 23, 2013

Hotels in Zimbabwe's capital need to be seen in the context of a country that has faced tough times, and continues to do so. Economic mismanagement, hyperinflation and low visitor numbers have undermined the profitability or viability of many hotels, and undermined their owners' ability to invest and upgrade their facilities.

Rainbow Towers is no exception. The hotel lobby is pretty smart and presentable, but the rooms are very dated. The bathrooms feel like they are from the 80s - water pressure poor and jerkey, bath towels have also been around the block. The TVs must be 20 years old, and only 4 channels had clear reception (CNN, a chinese TV station and 2 soccer channels). Not even the local TV station could be seen.

My biggest gripe about the room is the very very soft matrass - in plain english - it is totally shot. These are guaranteed to keep you safe in an earthquake as you lie in a deep hollow. 2 days later and my back is still in a spasm.

A minor gripe was the fact that room service did not replace the 1 bottle of water nor the coffee satchets - and since it's not advisable to drink tap water, one needs bottled water for brushing teeth, drinking and even making coffee.

On checking in, there was no trace of my pre-paid reservation which I'd made 2 days previously via the South African Airways website. I was able to forward my confirmation mail to management and they reverted later that evening that all was good- was a problem on the hotel's side. I was not prepared to pay double and fight with SAA later. The hotel reception were however fantastically friendly and courteous.

The buffet was acceptable but is fairly pricey at $25. The oriental restaurant next door actually offers better value for money.

The shuttle to the airport in the hotel's fairly new minibus was $10 and I was alone. The trip is 20 minutes long, but nevertheless this was a very FAIR price indeed, and we left exactly on time. The fair pricing left a final GOOD impression of the hotel, quite the converse with hotels that rip you off on their shuttle service. So in that regard, a big thumbs-up and one of the reasons that I'll return.

Lastly, a few websites offered the hotel rate at nearly $100 less than the (only) rate on the hotel's own website. Beware of this!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Vundla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (213)
Traveler rating
Traveler type
Time of year
Language
  • More languages

160 - 166 of 213 reviews

Reviewed January 21, 2013

The hotel seems to have seen its own good old days. Currently the rooms are not so clean, the air-conditioners make noise and the staff comprehends little of what you ask. One solace is the nice lobby and the bar they have. The breakfast spread is very good but little choice on room service, the menu itself looks used, old and dirty..

Room Tip: ask for a room opening towards the poolside..
See more room tips
  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ash010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Harare city central is a busy place. Since my last trip to this country some five years ago, the number of vehicles on their roads has rocketed as their driving prowess has moved in a diametric way ! Still, it is The Sunshine City.... I attended the travel & tourism trade Sanganai/Hlanganai Fair 2012 in October and stayed at two city centre icons to facilitate both pre & post tours covering both the Western & Eastern reaches of a country you really do have to visit if African resonates within you....

Rainbow Towers started it's life as a Sheraton Hotel when it opened in 1985. A golden monolith then it now has lost a great degree of external shine and is undergoing a refurbishment of considerable scope and as a result is a worthy candidate for your home in Harare. Seventeen floors ( no hang on, make that sixteen as they do not recognise floor number fourteen minus one ) offering the complete gambit of standard twin to double right up to a Presidential Suite. I stayed in a luxury double on the two ocassions I remained in Harare. What makes any visit to Zimbabwe so special is always her people ! My how they extend a genuine hand/spirit of Welcome ! They may not have the smartest appointments/softs and leading edge machinery but this is more than made up in the inherent manner in which they really do want to know " How are you today Mr. FRYER ? ". This extends into their restaurants & bars within the complex and right out into their extensive on site parking lot !

Close proximety to ZANU- PF GHQ, town centre and the Harare Showgrounds with views of an emerging African sun make this hotel a natural choice for corporates here on business and governmental creatures plying their trade. Do not expect to receive their five star stated validation ( through the Zimbabwe Tourism Authority, Zimbabwe's grading authority ) in any form throughout this hotel ( with the exception of the individual warmth ) as the non refurbished rooms are decidedly tired as this is why the Rainbow Tourism Group, the mandated mangement team charged with managing this property, are investing millions of US $ in upgrading. A full African Breakfast at US $ 26 per person ( correct as at Sunday 28 October 2012 ) is a considerable investment BUT the amount/range of produce on offer is extensive. A local beer ( Golden Pilsner ) at US $ 3 is reasonable but costs the same as a fully imported Heineken ? attached to this property is the HICC ( Harare International Convention Centre ) which does a brisk trade in governmental/parastatal & other events/shows/exhibitions.

Room Tip: Request an upgraded room for your stay.
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Smoothafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

The Jacaranda is one of the most amazing venues for weddings in Harare,I have been to many weddings and i am a bit analytical. I had come to a conclusion that you will not find an indoors wedding venue that will match international standards, i have since changed my mind. What an amazing way to start a life together, i am impressed. The gardens, awesome they compliment it all. I am pleased.

Room Tip: The honeymoon suite was a breath taker and its complimentary I understand.
See more room tips
Stayed: September 2012, traveled with family
1  Thank CLIFF T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

i stayed at the hotel and the staff are extremely friendly a home away from home.I checked in at the hotel and upon checking in i got a warm welcome from staff.After checking a few minutes guest relations called to find out how my stay was and were friendly.The room was airy, and facing the city the room has a beautiful view

Room Tip: City facing rooms
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tonderai G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Recently stayed here for a conference also hosted by the hotel. Was well looked after and well fed. Beef sausages at breakfast was particularly good. Hotel staff were very helpful when my planned lift to the airport did not come.

Only fault was that wifi did not work in the rooms despite trying 3 rooms. The swimming pool was a bit on the cool side too, but I am used to that coming from UK

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andrew_C_Exmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

I was really confused with the fact that this hotel was rated 5 stars, some may compare this to standards of hotels in Africa but I am sorry! There are far better places and five stars is an over-statement of this hotel.
Room service takes forever to come, assuming the right meal choice was served.
Staff are friendly, with the exception of check-out, which took too long and the guy sitting for checkout seemed to have slept on the wrong side of the bed.
The hote facilities, the gym for example is as -many of the other reviewers have stated- still stuck somewhere in the 1980's, and probably was not touched since then.
I had a table in my room with a broken leg, so if you place anything on the table it will tilt and fall, and when I informed the front desk; they said that they were "aware of that" but no apology was even given.
If you wish to pay for a 5 star experience! you may probably want to rent your own chef, your own cleaning staff, a driver and rent yourself a villa somewhere.
My employer chose this place, but if it was me? I would leave as soon as I walked in.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank spectra7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Harare hotels
1.1 mi away
Meikles Hotel
Meikles Hotel
#3 of 14 in Harare
495 reviews
4.3 mi away
Cresta Lodge Harare
Cresta Lodge Harare
#2 of 14 in Harare
434 reviews
0.8 mi away
Monomotapa Hotel- Legacy
Show Prices
Show Prices
Show Prices
0.6 mi away
Cresta Jameson Hotel
Cresta Jameson Hotel
#8 of 14 in Harare
99 reviews
1.4 mi away
Holiday Inn Harare
Holiday Inn Harare
#6 of 14 in Harare
292 reviews
1.4 mi away
Bronte Hotel
Bronte Hotel
#1 of 14 in Harare
491 reviews
Show Prices
Show Prices
Show Prices

Been to Rainbow Towers Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rainbow Towers Hotel

Address: 1 Pennefather Avenue, Harare, Zimbabwe (Formerly Sheraton Harare)
Location: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Harare
Price Range: $86 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rainbow Towers Hotel 4.5*
Number of rooms: 304
Official Description (provided by the hotel):
The 5-Star Rainbow Towers Hotel and Conference Centre is the premier choice in Harare, Zimbabwe's sunshine capital city, for major business and social events. It is located on the fringe of the vibrant city centre and regally set in spacious landscaped gardens.The 304-room Hotel, formerly Sheraton Harare, opened in 1985 and regularly hosts Heads-of-State and many other VIPs of distinction. The main auditorium holds 4,500 people for a state-of-the-art conference or live show and the whole complex has a plethora of ancillary conference, exhibition and other multi-purpose function rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon and Evoline ltd so you can book your Rainbow Towers Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rainbow Towers Hotel Harare
Rainbow Hotel Harare

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing