I was really confused with the fact that this hotel was rated 5 stars, some may compare this to standards of hotels in Africa but I am sorry! There are far better places and five stars is an over-statement of this hotel.
Room service takes forever to come, assuming the right meal choice was served.
Staff are friendly, with the exception of check-out, which took too long and the guy sitting for checkout seemed to have slept on the wrong side of the bed.
The hote facilities, the gym for example is as -many of the other reviewers have stated- still stuck somewhere in the 1980's, and probably was not touched since then.
I had a table in my room with a broken leg, so if you place anything on the table it will tilt and fall, and when I informed the front desk; they said that they were "aware of that" but no apology was even given.
If you wish to pay for a 5 star experience! you may probably want to rent your own chef, your own cleaning staff, a driver and rent yourself a villa somewhere.
My employer chose this place, but if it was me? I would leave as soon as I walked in.
- Official Description (provided by the hotel):
- The 5-Star Rainbow Towers Hotel and Conference Centre is the premier choice in Harare, Zimbabwe's sunshine capital city, for major business and social events. It is located on the fringe of the vibrant city centre and regally set in spacious landscaped gardens.The 304-room Hotel, formerly Sheraton Harare, opened in 1985 and regularly hosts Heads-of-State and many other VIPs of distinction. The main auditorium holds 4,500 people for a state-of-the-art conference or live show and the whole complex has a plethora of ancillary conference, exhibition and other multi-purpose function rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Agoda, Orbitz and Hotwire so you can book your Rainbow Towers Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rainbow Towers Hotel Harare
- Rainbow Hotel Harare