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Monomotapa Hotel- Legacy
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Reviews (377)
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312 - 317 of 377 reviews
Reviewed September 29, 2013

The positives:
- Clean
- Friendly staff
- Small but adequate training / gym room
- Hotel is in the process of renovating rooms, so can only get better
- All rooms offer a good view over the scenic parts of Harare
The problems:
- Public areas, such as the bar and buffet restaurant, are still in need of an urgent renovation
- Even after renovation, bathrooms and parts of the bedrooms have a distinct 1980s feel
- The breakfast buffet is quite extensive but not always the freshest, especially the large selection of breads, which was mostly stale every morning of my four day stay

Room Tip: Ask for a newly-renovated room.
  • Stayed: July 2013, traveled on business
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1  Thank Ribbie_001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this reviewResponded October 13, 2013

Dear Ribbie_001,

Thank you for your recent stay with us. We appreciate the compliments on the level of hotel staff service received. We apologize for the inconvenience you experienced due to the condition of the hotel amenities, room decor and sincerely regret our breakfast fell below your expectations. Please remain assured that we will share your comments with the respective departments to improve upon our service and products.

Again, we appreciate your feedback. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013 via mobile

Great Rooms, With the rooms been upgraded recently. Wish they would upgrade the toilets. Still have a shower in the bath. Food always a pleasure. TV channels aren't clear, very fuzzy. Internet is good, just struggle sometimes to login with the details provided.

  • Stayed: September 2013
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1  Thank Luis-seal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Excellent Hotel in downtown Harare. Great views of the hills surrounding Harare. The rooms were clean and there was warmth from all the staff of the hotel. A destination I will repeat when I am next in Harare.There are taxis available and best arranged by the hotel staff.

  • Stayed: May 2013, traveled on business
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2  Thank Sharpeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

This is the only hotel in Harare that is close to meeting international standards for rooms (refurbished). Staff is extremely attentive and friendly. Unfortunately AC not working during my stay which made for unbearable hot room. Meikles has better facilities and grandiosity. But at least until Meikles refurbishes its rooms--the best rooms are here. Breakfast at USD26 is unreasonable but you can get pastries and coffee for a reasonable price at the cafe.

  • Stayed: August 2013, traveled with family
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1  Thank iqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Excellent Room service and food. The rooms are ok not the best when compared to the price. I stayed here for a week on a business trip. The wifi service is good but can only be used for checking emails and basic internet surfing .Buffet breakfast is very good. People are very helpful, you can get taxis just outside the hotel and taxi driver helps you to get the local prepaid SIM and provides you with enough detail about the city.

Room Tip: Higher Floors have better view.
  • Stayed: May 2013, traveled on business
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Thank EktaS2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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