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“Nice location” 5 of 5 bubbles
Review of Cresta Oasis Hotel

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Cresta Oasis Hotel
Ranked #10 of 13 Hotels in Harare
Nagoya, Japan
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice location”
5 of 5 bubbles Reviewed May 5, 2014 via mobile

Great city, nice hotel, good food, great staff, dodgy taxi driver, nice pub down stairs felt like british pub.
My room was great, but smelly, i guess the carpet needs to be changed. Bathroom also pretty old, and scary.
I love the place.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oneluis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, May 15, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis in Harare.

We are pleased that you liked the location of Cresta Oasis.

Thank you for the constructive feedback highlighting where we can improve our hotel product. Maintenance work is in progress and in the long term we will be looking at refurbishment. We have taken note of the comment regarding the "dodgy taxi driver" - We take the security of our guests very seriously and would appreciate any additional information regarding the taxi driver to allow us to follow up.

Once again, thank you for staying with us. We look forward to welcoming you back soon.


Yours sincerely,

Crispen Chimumvurwi - General Manager - Cresta Oasis, Harare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    9
    14
    18
    3
    6
See reviews for
6
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18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Nassau, New Providence Island
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 27, 2014

Overally the hotel stay was comfortable. The room was small and the bedding looked very old. The breakfast was superb. The hotel is very close to town which makes it very accessible. The water in the shower was coming out in a jet which made it a bit difficult to bath properly. if you want a fairly decent place to stay on a budget Cresta Oasis is the place for you.

Room Tip: No tip. I cannot make an objective deduction from my stay
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alice640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, May 2, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis.

We are pleased that you found our hotel to be centrally located and good value for money. Thank you for highlighting areas of concern - our team is in the process of rectifying the maintenance problems.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Crispen Chimumvurwi - General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed April 9, 2014

The ultimate choice if you have to make it onto the Pathfinder coach to Bulawayo at 07.00. This hotel is directly across the road and a porter from hotel will no doubt help you with your case. Staff comprising younger folk and old retainers. Pleasant and efficient reception. Lighting in restaurant areas a bit brash and bright. Better if you eat by the pool. A bit motel-like as accommodation but that's OK if you expect it. Stayed in a room near a road, worryingly busy, but glad to say that noise reduced to nil by midnight. A very good firm bed (so important to me) and a clean and functioning bathroom. Food in the evening was fine and breakfast too. Liked it well enough and had a great sleep!

  • Stayed March 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AlexandraUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, May 2, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis.

We are pleased that you found our hotel to be centrally located making it easy for you to get to the coach. We are especially pleased that you found our bed to your liking and that you had a good night's 'sleep. Thank you for the constructive feedback.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Crispen Chimumvurwi - General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

the previous review was helpfull, the executive rooms outside the hotel are very spacious and private, there is 24 hour security right in front of the rooms where the car parking is also located.
clean , stocked fridge, and working airconditioners, also borehole water , so no fears of non supply.
the staff are very nice , but please you can attend to more than 1 customer at a time, there are 3 of you behind the counter.
breakfast was ok, food was warm , but variety good.
room service closes @ 9 , remeber the prices are in USD, iam from RSA so it was very expensive for me.
this hotel has a private transfer service,use it and save on hiring a car.
the drivers are very pleasant and trustworthy.
carry a euro plug or rent one for 10$ refundable.
lacation right next to somara machel and next to a nice club called the book palace, also nandos and chicken inn a stone throw away.
holiday inn right next to you. and town 5 minute walk.

harare is an experince.

Room Tip: executive rooms our nice ( not modern decor like you may have experinced but nice ).
See more room tips
  • Stayed February 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ashley d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, February 27, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis.

We are pleased that you found our hotel to be centrally located and that the executive rooms proved to be spacious and private with visible security presence. Thank you for the positive feedback regarding our staff. We have also taken note that there is room for improvement and appreciate your constructive feedback.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Crispen Chimumvurwi - General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 27, 2014

Very smart hotel. Stayed at the hotel 3 times in January 2014. The breakfast was good. Good location near the city centre. There is a food court and a book cafe a walking distance. The restaurant does lovely burgers.

  • Stayed January 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ebba g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, General Manager at Cresta Oasis Hotel, responded to this review, February 2, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis. We would like to thank you for staying with us three times in January 2014. We are pleased that you found our hotel very smart and in a good location. Your positive feedback regarding our food and beverage offering is appreciated. It is very encouraging for our team to receive such commendations from our regular guests.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Kudzai Ratisai, General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 13, 2014 via mobile

Personally it is over priced. We even paid the discounted rate, if we had paid the full rate, this most probably would have been a bitter review.

But then again it should be kept in mind that Zimbabwe is also relatively expensive.

The plus side is the staff was friendly and the included breakfast was good.

Stayed January 2014, traveled with friends
Helpful?
Thank DorothyMokale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, January 15, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis. We would like to thank you for staying with us and hope that we will see you again.

We are particularly pleased that you found our staff friendly and enjoyed our breakfast.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Kudzai Ratisai, General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed January 6, 2014 via mobile

I stayed at the hotel from 22 - 24 December 2013. I had made a booking through hotels.com but on arrival at the hotel I was told my booking was not in the system. After numerous calls between the hotel and the hotels.com call centre I was eventually permitted to check in. The hotel was kind enough to upgrade the booking to one of the business packages. The room itself was clean and tidy with complementary wifi provided. The food served was generous and quite good. All in all, a very decent place to stay.

Stayed December 2013, traveled with family
Helpful?
Thank Stanley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestaHotels, Manager at Cresta Oasis Hotel, responded to this review, January 15, 2014
Dear Guest

Thank you for your recent post on TripAdvisor regarding your stay at Cresta Oasis. We would like to thank you for staying with us and hope that we will see you again.

We are pleased that you enjoyed your overall stay with us. We sincerely apologize for the inconvenience caused at check in with your reservation. Training is in progress to ensure that this does not happen in future. Thank you for your positive feedback regarding our clean and tidy rooms with complimentary wifi. We are pleased that you found the food generous and quite good.

Thank you again for taking the time to write about your experience during your stay at Cresta Oasis.

Yours sincerely,

Kudzai Ratisai, General Manager - Cresta Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cresta Oasis Hotel

Property: Cresta Oasis Hotel
Address: 124 Nelson Mandela Ave, Harare, Zimbabwe
Location: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 13 Hotels in Harare
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cresta Oasis Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
Cresta Oasis lies in Zimbabwe's sunny Harare, where guests are treated like royalty with a warm welcome and exceptional service. Cresta Oasis is the perfect place to mix business and entertainment. You can do serious business in the day and by night you can sit back and enjoy a heavenly cocktail. Find your escape from the business world for a few days in Cresta Oasis, while you're on business. Cresta Oasis allows for the perfect and equal mix between business and pleasure. The hotel hosts conferences and has two comprehensively equipped conference venues and a business centre. These facilities are modern and tastefully furnished, whilst the Cafe Afrique restaurant caters to both indigenous and continental tastes, perfect after a successful day of business. Sit back, relax and let us entertain you. ... more   less 
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