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“Great Hotel, Awesome food.”
Review of Bronte Hotel

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Bronte Hotel
Ranked #1 of 14 Hotels in Harare
Certificate of Excellence
Gurugram (Gurgaon), India
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel, Awesome food.”
Reviewed March 29, 2014

Bronte is a great hotel. Price is not very high. Lush green garden. can sit in garden and enjoy. The hotel is located at a nice location and the food is awesome here. Its is quite relaxing. Staff is very helpful and friendly

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anujjamwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, May 2, 2014
Dear Anujjamwal


Thank you for your review and recommendation of our hotel, highlighting our lush gardens, location, price, professional staff and awesome food.

We look forward to welcoming you back to your hotel of choice in Harare.

Regards

Bronte Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Florence, Italy
Level 6 Contributor
222 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 21, 2014 via mobile

A lovely sort of colonial lodge in the middle of town. Beautiful well maintained garden. Two restaurants of which one is okay and the other quote good. The rooms are large, clean and comfortable but lack a fridge. The bathroom could use a refit. A huge contrast to the ex Sheraton that falls apart where I stayed on prior trips. Not cheap. Internet is free and working all over the property but a nuisance because limited to 200/600/1k Mb and if you are on business your voucher lasts less than a day. Anyway a good place to stay!

Stayed March 2014, traveled on business
Helpful?
Thank CriticallyMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, March 26, 2014
Dear CriticItaly

Thank you for your recommendation of our property, highlighting our well maintained gardens, 2 restaurants and free WiFi service. We are in the process of upgrading our rooms and will be re-opening our Aloe wing in the next week! We note your concern regarding the WiFi limit please discuss your requirements with management who will be happy to assist.

Thank you for making Bronte your Hotel of choice in Harare.

Regards

Team Bronte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 4, 2014

We had a great experience at the lovely Bronte Hotel in Harare. The atmosphere is relaxing with an old world charm. Staff are friendly and very helpful. The rooms are clean and the gardens are beautiful. A quiet oasis in a busy metropolitan city.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KPJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, March 11, 2014
Dear KPJK

Thank you for your review and recommendation of our property. Your positive comments about our facilities, beautiful gardens and friendly staff are much appreciated.

We certainly look forward to your next visit to the "quiet oasis in a busy metropolitan city".

Regards

Team Bronte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 3, 2014

I quarterly visit Harare on business and decided to try somewhere different this time around and looked to TA for a decent Hotel and came across the Bronte

On arrival late in the afternoon after work and was highly impressed by the beautiful grounds and having not eaten on the day i was assisted with a burger even thought the kitchen was not really open.

The room i stayed in looked good and had been recently renovated, the slightly antiquated furniture gave it an old school charm and on first glance the bathrooms looked neat and modern,there was a great view of the manicured gardens from the balcony
the WiFi was fantastic throughout the premises
Dinner that night wasn't too bad and the staff was very friendly and welcoming.I felt enthused to have found a decent place to stay while in Harare ...... But then things took a turn on my second day.

The day started with the WiFi not operational , i grabbed another one of the tickets with codes issued by reception and tried to access it again , but it was very unstable throughout the day,while showering the shower head decided to detach itself luckily not giving me concussion(the gentleman who serviced the room noticed it and said he would notify someone to repair it , but this didn't happen), Breakfast was on the other hand very good, a selection of a continental buffet as well as a plated full English was served.

After my days work i returned to the hotel and it seemed their were a few night crawlers looking for work within the premises,which for me is not acceptable for the caliber of hotel i was staying in and was highly unpleasant being approached by them while walking to my room.
Dinner at the Palms restaurant that evening was average and i unfortunately had to send my steak back a few times before being close to how i asked for it to be done
the same "night crawlers" were still hovering around the bar area blatantly approaching patrons and male guests.not making it a pleasant place to be.

Overall a very inconsistent experience , they have the potential to be great and hope they are able to rectify the minor issues.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank visZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, March 11, 2014
Dear visZa

Thank you for taking the time to write a review about our hotel. We are pleased that you were impressed with our beautiful gardens, recently renovated rooms and breakfast selection.

We note your concerns regarding erratic WIFI service, room maintenance and "night crawlers" in the garden and have passed this onto the relevant departments for corrective action to be taken. We encourage our guests to highlight any concerns during their stay so we can resolve any issues immediately. In future please do not hesitate to contact our management team or myself.

I hope you will give us an opportunity to change your first impression of our Hotel.

Regards

Team Bronte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 28, 2014

It was my first return visit to the Bronte Hotel in Harare after 40 years. It has been superbly renovated without losing any of its charm. In a garden city this is a garden hotel and despite the fact that many travellers now stay at "lodges" in the suburbs the Bronte is close to the main business district so very convenient for the government estate. Service is impeccable and comfort assured. There are cosy sitting areas inside and out where you can do business. Good work Bronte.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnnyMagnificent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, March 2, 2014
Dear JohnnyMagnifecent

Thank you for your wonderful review and recommendation. We are so glad that you found our recently renovated rooms to your satisfaction, our location convenient, gardens and service impeccable.

We look forward to your next visit!

Regards

Bronte Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 6, 2014 via mobile

Relaxing, enjoyable setting from another era . Staff are curious and friendly. Food is fine. Prices are reasonable. Rooms are facilities are clean. Wifi works well. Physical plant needs some upgrading and better maintenance. Only complaints are shower head was stingy with water and a small fridge in room would be a big plus on warm days and nights. I recommend Bronte and give it a 3 plus.

Stayed February 2014, traveled on business
Helpful?
Thank 20Bruno13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, February 19, 2014
Dear 20Bruno13

Thank you for your positive review highlighting our relaxing and enjoyable garden setting, friendly staff, value for money, and WIFI service. We note your concern regarding the shower head and rooms needing an upgrade; we are working on this (please ask for a renovated room on your next visit)

Once again thank you for your recommendation and we look forward to your next visit.

Best regards

Bronte Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk UK
Level 6 Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 5, 2014

We were staying nearby (the Bronte was second on our list of hotels which was down to our budget) and had dinner here on a couple of occasions with family and friends. All the meals were well cooked and there is a good variety of choice, although there is nothing particularly fancy being offered. Between us we tried quite a few different meals and you couldn't complain about anything. The portions are a good size and priced very reasonably. Service was, in the main, very good. If you are looking for somewhere to have a meal in nice surroundings, this is well worth considering.
From what else we saw of the hotel and the delightful grounds, I can imagine it would be a very nice place to stay as well.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WilliamPayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Famina O, Manager at Bronte Hotel, responded to this review, February 19, 2014
Dear William

Thank you for taking the time to write a review about our restaurant. We hope you will try our accommodation on your next visit, we do offer budget accommodation at our Queensgate wing and Baines Bed and Breakfast. For your dining pleasure we also have a fine dining restaurant, "Emmanuel's .

Best regards

Team Bronte!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bronte Hotel

Property: Bronte Hotel
Address: 132 Baines Avenue | Corner 4th & Baines Avenue, Harare, Zimbabwe
Location: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Harare
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bronte Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
The Bronte Hotel is an oasis of tranquility, renowned for its beautiful gardens and collection of fine Shona Sculptures.Centrally located in the Avenues, within walking distance of downtown Harare, The Bronte offers well appointed rooms and executive suites in an idyllic garden setting.Designed for both the business and leisure traveler alike; our amenities include complimentary Wifi, two swimming pools, a fitness centre, a complimentary breakfast buffet, secure on-site parking, and fine dining at Emmanuel’s Restaurant. We are also the ideal Harare conference venue, with three function rooms and two boardrooms available.A leading Harare hotel for over 25 years, we're committed to making sure your stay is peaceful and pleasurable. ... more   less 
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