We stayed here for 2 nights last month with our family - we had 3 tents.
At every lodge and tented camp we stayed at on our safari we were greeted with a friendly welcome and cold towels as soon as we stepped out of the vehicle. At Kirawira no one was there. We had to walk along the lengthy path from the parking lot and find our own way to the reception/lounge. Once there a rather unenthusiastic lady presented us with towels and gave us a short orientation on the camp.
That evening my husband and I waited 20 minutes for the security to walk us to the lounge. Our daughter and husband waited 30 mins. Next morning we did not get our wake up call. We complained and they were very appologetic and that evening there was a bottle of wine in each of our rooms. Very nice, but it should not have happened in the first place in a camp of that standard.
The dining staff and maids were very friendly but we found the other staff were not.
The property is beautiful, tents luxuriously furnished and very comfortable, but the distant attitude of some of the staff detracted from what would have been an outstanding experience.
- Official Description (provided by the hotel):
- The ultimate in luxury safari ambiance, this hilltop-tented camp offers all the romance of sleeping under canvas whilst providing all the opulence and amenities of a world-class hotel. The camp also offers the finest in game viewing, a brilliance of birds and driving safaris that is unrivaled in East Africa. ... more less
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- Also Known As:
- Kirawira Camp Western Serengeti Hotel Serengeti National Park