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“Unforgettable”

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Mapito Tented Camp Serengeti
Rio de Janeiro, RJ
Level 5 Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Unforgettable”
Reviewed June 27, 2011

We stayed two nights here while in Serengeti and it was the best we could ever hope for.

Great location for game view - we saw a lion as soon as we got there and some warhogs in the early morning, besides hearing the hienas in the beginning of the night.

The tents are luxurious and comfortable, the bathrooms are spotless, with hot water and eletricity up to 1 in the morning. Meals were wonderful and the staff was nice and efficient.

Absolutely nothing bad to say about Mapito, we loved it!

  • Stayed June 2011, traveled with friends
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Thank Nhatinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

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English first
Southampton, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 10, 2011

We stayed here for 2 nights during our long trek from Nairobi to Arusha. All very acceptable and we do enjoy being out in the wilds. However, the tents were a little tired and in need of some attention - we had one zip that had jammed. This is apparently going to happen in a month or two's time and is needed. The camp was not full and was blissfully quiet. I would not recommend it at the moment and would need to see the improvements to comment further.

  • Stayed February 2011, traveled as a couple
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3 Thank The2ps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Level 6 Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 6, 2011

This was an excellent place to stay after our trip through the Serengeti: the tents are comfortable, clean and spacious; the showers are absolutely unique; the food is very good; and the management demonstrates a very personal touch and greets each guest personally.

The tented camp facility is run by an Austrian named Hannes and his wife, Anita, who is Kenyan. Hannes is very engaged in running the complex and takes the time to interact personally with all of his guests. I would call this good, traditional Austrian hospitality -- the kind you find in family-run hotels in Austria.

We spent New Year's Eve there; and all of the guests gathered around the campfire after dinner and talked until midnight. Then Hannes brought out three bottles of champagne (on the house ) and served them to his guests. It was a unique New Year's celebration with a mix of Finns, Germans, Americans and Austrians ringing in 2011.

All in all, a great place to stay.

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
1 Thank Tarnungus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lichfield, United Kingdom
Level 6 Contributor
124 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 20, 2010

stayed 2 nights here in 2 tents. the tents are very comfortable with exilerating outdoor showers! (surrounded by a stone wall) .The beds are really comfortable and the arrangement of the tent makes it very spacious. There are no plug sockets in the tents and solar power lighting so sometimes it has problems (as the previous reviewer stated), but torches are provided for night time and thiss is no different to any other wilderness camp so i don't really see it as a difficulty. Batteries can be charged inthe restaurant area.
The restaurant tent is very cosy and the food was the best we had throughout our trip-a set menu but delicious.
I di agree that the managers close contact can make guests a little uncomfortable but i think part of that is the language barrier and after all he is just trying to make people welcome. We just took drinks back to our private terrace when it was too much.
There was no wildlife to be seen around the camp but you are able to see some very close by on the drive to the gate.
Overall a very pleasing experience and i would definately stay here again.

  • Stayed July 2010, traveled with family
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Helpful?
1 Thank helenvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level 5 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 18, 2010

We stayed at Mapito Tented Camp in July 2010. Including our guide, we were a group of 5 representing home countries on 3 continents. Mapito is located north and west of the Ikoma Gate which marks the border with the Serengeti. The 4.5 kilometer journey along a dirt path west of the main road turnoff (which is about 1 kilometer northwest of Ikoma Gate) is through scrub land with Acacia trees, which unfortunately during our stay hosted a number of aggressive Tsetse Flies.

When we arrived at the camp site we were met by the manager Hannes. After a few minutes of casual conversation he looked a little bewildered and asked if we had reservations. This seemed a little surprising to us as the safari company name was boldly displayed on our safari vehicle. We also couldn’t imagine that Mapito gets much, or any, “drive-in” traffic given its remote and difficult to find location.

Anyway, the manager went to his office with our names and returned confirming that we did have a reservation, but that he was expecting that we were Germans (we were not) given the name on the reservation. At this point we all felt that he was disappointed that we were not German.

We were told of the general layout of the camp, meal hours and availability of electricity. It turns out that basic infrastructure and management of the facility are real problems.

Our party stayed in two separate permanent tents that are on top of concrete foundations with a shower out behind the tents and enclosed with a stone wall. Our guide stayed in a separate area away from guest tents. We were told by Hannes that under no circumstances were we to go to the guides’ area. Our guide later told us that they probably didn’t want us to see the poor conditions there.

Anyway, in the other tent (I'll call it Tent #1) there was no water at all that evening. In my tent (I'll call it Tent #2) there was the very slightest dribble of water. I estimate it would have taken 2 to 3 minutes, maybe longer, to produce one cup of water from the sink faucet and about the same from the shower. Initially I attributed the problems to just low water pressure, at least in my tent.

Mapito supplies local tribesmen to safely escort guests back to their tents at night. This is common practice. The tribesmen carry very small bows and arrows. As our guide told us the next day, the reality is that these “toy sized” bows and arrows would offer next to no protection if a wild animal was attacking. At all other locations we stayed at the guards carried long and effective looking spears.

Anyway, as one of our party was escorted back to the tent the first night he was solicited for additional money to provide protection. As it turned out another member in the other tent had the same problem. This sort of activity, when it comes to an issue of safety, is just unacceptable.

The next morning I advised Hannes as to the water problems in both tents. His response was that the staff there was “too efficient” as they had been told to turn off water to tents that were not occupied by guests. This disingenuous comment seemed bizarre to us given that both tents were obviously occupied. Anyway, he said that he would see to the problem.

Before we left camp that morning we had breakfast and then proceeded back to Serengeti National Park to view animals. During the time that we were at Mapito we didn’t spend any time looking for animals near the camp because we had been told that few species could be viewed there. We did see wildebeests and zebra in the immediate area, but not much else. We asked our guide about night game drives for this location as Mapito had been advertised as a location where you could do this. Our guide, who was outstanding throughout our trip, said that he wouldn’t recommend it as little was ever seen at night there.

We returned to Mapito early that evening only to discover that there still was no water to Tent #1. One of our party staying in my tent went over to Tent #1 and started following piping outside the tent to valves. He opened the valves and voila, the problem was immediately solved. Having said this, at no time during our stay of three nights did we have much water pressure. This problem could be easily solved by further elevating all the water storage for this property.

On the second night when I got up in the middle of the night all the electricity to our tent was absent. Again, this is a problem that could be easily solved by having more batteries and solar panels to charge them with during daylight hours.

After three nights at Mapito we departed for a more upscale facility in the Western Corridor of the Serengeti. Once we got there and unpacked the safari vehicle there was more bad news from two of the members of our group. Both had been robbed of exactly $100 each which had been in the bottom of both of their backpacks. The only time that the backpacks had been unattended since the money went missing was the night before during dinner time in one of the tents.

Our guide was extremely upset to learn this and he contacted his office in Arusha so that efforts could be made from there to contact Mapito Tented Camp and to make arrangements for the return of the missing $200 total.

Many days later when we returned to Arusha we learned that Mapito Tented Camp, and its managing company, accepted no responsibility for the theft, expressed no regret and offered nothing. Absolutely nothing!

I believe that most/all of the problems that we encountered at Mapito Tented Camp are due to poor management. As far as the on-site operation of the Camp, I believe that the facility would be improved with different management.

I normally wouldn’t discuss personalities, but given the remote location and the manager’s close, forced and unavoidable presence, it is relevant in this case. He was around us each of three nights for cocktail hour, dinner and near the fire ring after dinner.

Hannes seemed to have an unusual personality that made all of us, including our guide, uncomfortable. So, three different cultures of people all felt uncomfortable and in a similar way. This uncomfortableness was associated with his watching of us, but not necessarily speaking (as if we were doing something wrong). Also when he did talk the seemingly constant forced smile that he had did not seem to match up to what he was saying.

  • Stayed July 2010
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank Wayward_American
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
Reviewed August 11, 2010

This place was simply wonderful. The hospitality was excellent, the tent gorgeous and the food tasty. I particularly liked that our shower was outside the back of the tent - surrounded by a stone wall for privacy but open to the sky above- very romantic. I would highly recommend this place to others.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelmax76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 24, 2010

We stayed here for three nights of our honeymoon and it was our favorite by far. We received much more personalized treatment than we did at the lodges. When they found out we were on honeymoon, they decorated our bed with heart-shaped vines and rose petals, printed a personalized card, gave us a basket of fresh fruits and snacks, and delivered champagne on ice. In the afternoon the next day, they delivered hot, toasted almonds to our tent. One day we decided to sleep in and do lunch at the camp, rather than bringing a boxed lunch on safari. They surprised us with a bush lunch outside under an acacia tree; they carried an exquisite buffet outside just for us! Their food is excellent, and they print out a new menu daily. When we told them we didn't eat pork, they changed the menu for that day (which was unnecessary since there were so many options anyway). Hans, the manager, is from Austria and adds the European touch which makes this tented camp stand out from the rest. Oh, and by the way, we stayed there during the migration and the camp is in the middle of a large herd of wildebeast! So Cool!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ArizonaTraveler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mapito Tented Camp Serengeti

Property: Mapito Tented Camp Serengeti
Address: Near Ikoma Gate, Serengeti National Park, Tanzania
Location: Tanzania > Serengeti National Park
Hotel Style:
Ranked #48 of 117 Specialty Lodging in Serengeti National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Mapito Tented Camp Serengeti 3*
Number of rooms: 13
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Also Known As:
Mapito Tented Camp Serengeti Hotel Serengeti National Park

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