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“Quality has gone down. Looks like new management”

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Harbour View Suites
Ranked #18 of 95 Hotels in Dar es Salaam
Cape Town Central, South Africa
Level Contributor
100 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Quality has gone down. Looks like new management”
Reviewed October 23, 2012

The quality has definitely gone down since the last visit. Rooms have not changed and are not too bad, but service levels are down. It appears that the place is now under Indian management, and everything is skimped on, including maintenance......... to explain, but most hardened travellers will know what I am referring to.
The restaurant still has a couple of really nice seafood meals, which is great, but the bias here is definitely towards Indian food. This is the first Creole restaurant that I have ever seen which serves Lamb Rogan Josh.
No bacon at breakfast and no beef available in the restaurant. If eating western food, the choice is pasta, fish or chicken. The hotel is generally acceptable for a business stay, but I would say that for vacation not.

Room Tip: Any rooms OK. Hotel starts on 9th floor, so no noise.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob_DM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Ahmedabad, India
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 3, 2012

A nice hotel at a nice location. Has HUGE rooms with a kitchen included! Could have done better with a bigger bathroom. Staff was very friendly & supportive. Go for the King suites which are are the backside of the hotel with harbour view. Also has huge balconies with floor to ceiling sliding glass doors. AC looked a bit old but was working fine. Overall a nice hotel for business or family trip.

Room Tip: Go for the King Size Suites which have harbour view. Worth your money.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank sumit_bose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanzibar Island, Tanzania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 22, 2012

I stayed in harbor view suites two weeks ago with my friends and family when we were going to DAR for a little vacation. The rooms were big and clean and the beds were big as well. The food at the restaurant was alright. But the thing that was super cool for me as a teen to see a pool on the 9 th floor which was awesome.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zenji R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mwanza, Tanzania
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 15, 2012

Ive stayed here several times over the last few years and my stay has normally been good. The positives: Rooms are spacious, staff are friendly and very helpful, hotel is well priced compared to similar properties in Dar es salaam. Negatives: over the years the hotel has started to fall into a state of disrepair. Tvs in rooms are a good size but all the channels are fuzzy, occasional problems with the hot water, Fridges in the room dont work very well (its a hit and miss depending on what room you get), and air conditioning is outdated (they either nee to be replaced or a major overhaul/service is due). Lighting fixtures as well in some room are generally loose and need to be fixed up.

The property is in a great location and has so much potential. Unfortunately maintenance just seems to be sliding backwards.....the faults are not complicated to rectify, they just seem to be overlooked by the management...

Room Tip: Stick to the executive king rooms - the regular rooms have serious water issues (constantly varying...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kunal16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 10, 2012

Recently returned from a business trip to Dar es Salaam, where we stayed at the Harbour View Suites for 4 nights.
As i stated in the title the Value for money is good, however there are some issues that i had wile staying there.

But i will start off with the positives:
Rooms- Excellent, spacious and very clean/neat. these rooms are very comfy and everything was good in this instance.
Service/Staff- Everybody was very willing to help and i did not have any trouble with the staff, they are always friendly.
Location- Good location in the city centre and close to harbour. Alot of security guards on every street corner.
Casino-There is a casino on the ground floor, nice place to have a beer and watch some sport.

Negatives inlcude:
Bathroom- the water pressure in my room was not very good, also had to wait for 15-20min for hot water and then the water is either ice cold or scolding hot. My colleague did not have the same problem in his room though...
Breakfast- This to me was the worst part of the Hotel, their breakfast is nothing to write home about. Lack of choice and not very good. Cofee lady also had attitude when asked to refill coffee. On the basis of the breakfast's quality we did not even take the chance to eat lunch or dinner here, there are alot of other places in the vicinity...walk around. The breakfast is not all doom and gloom if you are not really fussy about breakfast, but it is well below any normal Hotel ive been to.

All in all its not a bad Hotel, but could be so much better. Like i said value for money....

Room Tip: Try getting corner units, they are larger then the other ones. There is a limited view of the Harbo...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skip_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2012

Good location, near to ferry port if you are heading to or from Zanzibar (5 min walk max). Shopping mall below with cash machine and supermarket if you need to stock up. Has pool and gym. Restaurant pretty nice, not too expensive. Rooms large, modern and clean. Booked a taxi to the airport on the way home for $25 which is a pretty good deal, they have their own driver and car.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Intheknow30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 17, 2012

The value for money is decent, maybe a little pricey, however if you're planning to go somewhere by ferry this is an accommodation for you, as it's a 5 minutes walk from the Ferry Terminal!
The rooms are clean, the service professional, the only downside is the restaurant that offers a great harbour view, but average/low quality of served breakfast and a very limited and pricey lunch menu.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaksei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour View Suites

Property: Harbour View Suites
Address: Samora Avenue | PO Box 9163, Dar es Salaam 9163, Tanzania
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Dar es Salaam
#15 Luxury Hotel in Dar es Salaam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harbour View Suites 4*
Number of rooms: 101
Official Description (provided by the hotel):
Excellent Hotel Accommodation, Serviced Offices, Meeting and conference facilities, Boardrooms, Business Center, Restaurant and Bar, Fitness Center with swimming pool, all within one hotel. That's what we call The Business Comfort Zone. Centrally situated and 200m from the ferry port to Zanzibar we are also an excellent location for tourists visiting Dar es Salaam. ... more   less 
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Also Known As:
Harbour View Hotel Dar Es Salaam

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