I have stayed here on a number of occasions....suffered some set back on customer services...very poor as long as I can remember! This time around topped it! I am still here until the 2nd since I was forced while checking in to pay in advance.....I stayed out at the reception for one hour ....when I asked why the delay as I had my four kids amongst my 4 months old baby with me at the lounge serenaded with mosquitoes....I got a response that it is a new policy to pay in advance otherwise I cannot get a room....imagine my dismay! Wanted to speak to the manager and was told after some feigned efforts to locate him on the phone that he was not on the premises
i had to pay to get my kids to their rooms. once i paid i also got informed that the rooms on block a that i specifically asked for and was told will be available were no longer available as the people in those 3 rooms did not check out....well we took the alternative rooms an when we finally got to the rooms at 8.13 pm the TV reception was poor, some electrical sockets were loose with bared wires....had to move the TV in front of the exposed electricals! For $145 BB rate….
The funniest of all there were no remote controls and when I asked the reception was told I have to deposit some money that will be refunded once I return the remote controls...wooooah......welcome to the whitesands Hotels and Resorts!
- Official Description (provided by the hotel):
- The real gem of the East Coast of Africa! The White Sands Beach Resort is situated on an idyllic stretch of private beach front, just 25kms North of Dar es Salaam city centre, making it the gateway to a unique East African experience!Immerse yourself in the welcoming culture of Africa whilst you enjoy sincere, heartfelt GUEST service. The seaside accommodation comprises of 118 spacious, well appointed, standard rooms and 28 studio, one or two bedroomed apartments.Satisfy your palate with sumptuous fare from one of our restaurants, quench your thirst with an ice cold drink on the deck of the Pweza Jetty overlooking the warm Indian Ocean, unwind with a relaxing treatment from our White Sands Spa, take a boat trip to one of the nearby uninhabited islands, be adventurous and experience the beauty of the underwater world with a Scuba course from our PADI Dive Centre, have a work-out in our Gym or simply relax at the swimming pool or on the beach. Whether on Holiday, Business or Conferencing, the White Sands Hotel & Beach Resort is proud to provide our GUESTS with everything that they need and more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Orbitz, Hotwire, Cancelon, Agoda and Cheap Tickets so you can book your Hotel White Sands - The Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- White Sands Hotel And Dar Es Salaam