Without doubt the worst hotel in Dar es salaam I have ever stayed in. My visit was for business perposes and the hotel was booked by my employer.
On my first visit a found cockroches in the room, I was moved to another room which the bath room had limescale around, the chair in the balcony was very dirty, the water presurre was on and off, the telephone from the rooms do not work. Despite requesting wake up calls at the same time for every day I only received on the first day. The phone by the bed never worked so to answer the wake up call I had to jump from the bed to reach the phone !
However without doubt the worst experience came when I chose to eat in the restaurant. I ordered steak and chips. The sauce came seperately in a dish and was cold and stodgy like it had come straight from the fridge. I asked for it to be heated up but the waitress returned and said that it was meant to be like that. Despite requesting again, she refused to ask the kitchen to heat it up. I continued eating my meal ignoring the sauce but then heard a male staff (indian manager) voice saying' he does not know what he is talking about, he is just being difficult, typical forreners.
Should anyone ever be unfortunate enough to have to stay here, please expect broken phones by the bed, mimibars in the rooms which aren't on, forgotten wake up calls, cereal to run out at breakfast, TV's that aren't programmed correctly with 4 good channels only, rest of haisy so that you are unable watch, french wooden doors that fall in on you, AC that leaks. Lastly the staff provided you ask a basic question are competent but otherwise totally inept. When I meet the Manager, who was very nice from India, he mentioned the dificulties and I was shocked that he did not take any responsibility and blamed it to the owner unwillingness to spend money on maintanance and the issue he was having with the local staffs
Please donot be fooled into thinking this is one off, You can honestly get much better service and quality of room at Seacliff or Hilton Double Tree, I will not be going back and my company is now striking this hotel of its preferred panel.
Stay away....honestly it's truly awful!!!
- Official Description (provided by the hotel):
- An Urban Seafront Boutique. Experience the Best Western Coral Beach Hotel, where you can enjoy breath-taking views of the Indian Ocean in a tranquil setting. Situated on the Msasani Peninsula, minutes away from City Center, our seafront boutique Hotel is a peaceful retreat where business and vacation travelers feel at home. In fact, our Heritage building was originally designed as a personal residence – a retreat from the hustle of the city.Today you can choose to relax in one of the 62 guestrooms including suites, with Swahili-infused tropical decor, luxurious beds, and large balconies with ocean views. Lounge on our pristine private beach overlooking the Dar Es Salaam Yacht Club, take a swim in our Seafront swimming pool, read a book in our Heritage wing library, or schedule an energetic work out with our gym instructor in our Fitness Center.Savor fresh local seafood and global cuisine at our Seafront Restaurant and enjoy a cool drink at our trendy Seahorse Bar and Lounge, with captivating sunsets over the Indian Ocean. Host your Conferences, Business, and Social Events, in our ﬂexible Outdoor Event Space, Meeting Rooms, and large seafront Marquee Conference facilities with full catering, audio-visual support, and creative event coordinator. Stay connected with complimentary HI-Speed Internet. Have some more time? Explore local shops, or take a short boat ride from the nearby Slipway to the beautiful Bongoyo Island for a day of swimming, snorkeling, or island hiking. Awarded a TripAdvisor Certiﬁcate of Excellence (2017), our team is dedicated to ensuring you have a memorable stay in Dar es Salaam. It's all waiting for you at the Best Western Coral Beach, your urban seafront retreat! ... more less
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- Also Known As:
- Hotel Coral Beach