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Golden Tulip Dar Es Salaam
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Reviews (227)
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Reviewed January 15, 2013

Just come back from Dar recently visiting friends and stayed at the Golden Tulip. I just happened upon it as I hadn't made proper plans. I had a really great stay there. It was affordable and I found the staff very friendly. Food was tasty too.

The place has a charm about it which is very attractive and the pool and views are absolutely stunning.

There is some development working going on, but I bet it'll be even better when it's all finished. Really looking forward to going back! Miss you guys!

  • Stayed: August 2012, traveled solo
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1  Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTDManagement, Manager at Golden Tulip Dar Es Salaam, responded to this reviewResponded July 13, 2013

Dear guest

Thank you for your generous comments. We are grateful to you for the time and effort you have taken to give your feedback.

We wish to sincerely thank you for your patronage and look forward to welcoming you back to the Golden tulip dar es salaam.

thanks

Thiru Raja
Operations manager
thiru.raja@goldentuliptanzania.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

My colleague had booked this hotel because he knows the owner; I was a bit apprehensive because I had read some of the not so good reviews and thus would never have stayed at this hotel. I arrived around 21hh, and my worries were confirmed when there was nobody at the entrance to get my luggage, and the female receptionist wanted that I pay the 3 nights in advance. What if I would get a bad smelly room? I refused to pay even 1 night in advance but told the receptionist to take a copy of my credit card, now what happened, she took it and put it in an envelope which she would deposit in the hotel’s safe. Of course I refused and just walked to my room, 2 flights of stairs up because the only elevator seems to be out of order since years. One evening I came to my room and found 2 mechanics working on the air-condition. When I asked how much longer the works would take they honestly answered that they don’t know. So down to the reception where I encountered the receptionist of the night of my arrival and requested a different room. After 5 minutes waiting in vain for a positive response with room number (the occupancy was about 20%) I exploded. One of the managers saved the situation, I got a room, my belongings were transferred, and as compensation I was offered a free dinner at the restaurant where I was the only guest. One of the main shortcomings: There is no gym.

After all the negative now the positive: The setting is great with a fantastic panorama view to the ocean and the distant skyscrapers of Dar es Salamm, the pool is gorgeous, the garden well kept, the vast lobby lofty and with a nice breeze. The rooms are spacious and clean, for the shower one stands in the bathtub, beds are king size, bedding comfortable and clean, excellent wireless internet reception (though not for the Apple Air of my colleague), breakfast and dining room are on the 3rd floor with the amazing view, breakfast is moderate but sufficient for everybody’s taste. The staff at breakfast, dining and in the lobby are very friendly and attentive. Taxis are always available and it is a scenic and very short drive to town.

After my initial stay of 3 nights I left for Lake Victoria but back in Dar I returned to the Golden Tulip, it has charm and a view difficult to beat. True the hotel is falling short of it’s potential, it could be a great hotel but it's definitely one of my favourites.

Room Tip: 2nd or 3rd floor
  • Stayed: November 2012, traveled on business
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1  Thank kilovolt500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

I arrived October 17 1am, The man at the reception offered me a room was very smelly due to chemicals of Pest control and the AC was not cooling so when i complained he offeres another room and it was also smelly then i asked to get refund as 3 nights were fully paid but he insisted to deduct complete 1 night, take my advise dont think of staying at that hotel

  • Stayed: October 2012, traveled on business
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1  Thank Zameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GTDManagement, Manager at Golden Tulip Dar Es Salaam, responded to this reviewResponded July 15, 2013

Dear Guest,

Thank you for taking the time out to leave your feedback. Feedback is a very important tool for us to work on areas that need our attention, and let me assure you that we are committed to initiate immediate steps to correct the area highlighted.
Dear Guest,

The Golden Tulip Dar Es Salaam is known for its high levels of guest satisfaction and we would certainly use your feedback to take the right steps to prevent a reoccurrence. Please do accept our sincere apologies for the inconvenience. Meanwhile I would be happy to contact you to take things forward if I may please have your details

Thiru Raja
Operations Manager
thiru.raja@goldentuliptanzania.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

I stayed here twice in October 2012, because the Best Western was full.

This older hotel has traces of charms, like blown up photos of Tanzania's early history on the upstairs corridor. On the down side:

1) breakfast room on ground floor serves as restaurant 'while renovations continue' upstairs. Menu is short; some items are missing.
2) price listed on check-in docs as 150 Euro, not 150 USD. 'Our printer will not print the dollar sign.'
3) wine served for dinner had gone bad, probably because of refrigeration problems.
4) manager had to talk the receptionist through check-out, which took 15 minutes.

My room was sprayed for mosquitoes; my colleague's was not.

Some staffers, especially the Masai security men, had weak English. All were courteous.

On the plus side, rooms were clean; A-C was OK. Except sports channels, cable had only BBC and Al-Jazeera. I wanted CNN.

  • Stayed: October 2012, traveled on business
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Thank constanttraveler71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

Great location, not far from the sea. Clean room. Good service. Nice food. Price was reasonable. Have no complaints. Went with friends and we all had no issues. If price is good again, we'll definitely go back.

  • Stayed: August 2012
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Thank viagero-aventurero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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