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Kijiji Beach Resort
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Reviews (100)
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68 - 73 of 100 reviews
Reviewed November 27, 2013

If we'd paid $40/ night, this hotel would be fine. However, we paid $80/night- the most we paid anywhere during our 2 month trip and one of the least impressive hotels. Breakfast wasn't even included. The night we arrived- we only had one towel. After requesting a second towel (as there were two of us) twice, we finally received one...and it was damp. The front desk staff was friendly and helpful though not always there. The restaurant was overpriced and suuuuper slow (even for African standards). There was no internet in the rooms and supposedly there was wi-fi in the restaurant but not a strong signal and was quite slow. The whole point of staying at a resort is the beach, and yet the 'beach area' is not that clean or nice. As for location, there aren't a lot of choices as far as restaurants in the area close by. If you're looking to have a romantic or just a nice trip with friends, look elsewhere or better yet, head to Zanzibar.

  • Stayed: October 2013, traveled as a couple
    • Value
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1  Thank Claudia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

I have seen the review on the service and it is correct. The staff is a waste of space. I also know the owner is working on it and is looking for a experienced Manager. That's the bad part. The good part is the fantastic swimming pool and gardens designed by the owner himself. The BEST part is that the beach is totally private, no annoying vendors or staring village people. I also know that one of the rooms will have a jakuzi. Room rate around 100 dollar, very cheap for what you get. Forget about the staff, that will change in my opinion. Been here twice and will go back.

Room Tip: Ask for the room with Jakuzi- might be there now.
  • Stayed: February 2013, traveled with family
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4  Thank Travelindar1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex L, Manager at Kijiji Beach Resort, responded to this reviewResponded July 28, 2013

We at Kijiji Beach Resort both hear quite clearly and care deeply about our guests' concerns. You are quite correct that the ownership has great will to create a beach paradise that combines our great facilities WITH great service. The management team has undergone a major overall within the last few months and we are now working very hard to address our weaknesses and, most importantly, anything guests view as weaknesses.

We are working hard to hire a strong staff and to train them with the highest standards. We hope that you will, indeed, return to Kijiji Beach Resort and enjoy the changes we are currently implementing.

Lastly, yes, we do now have a honeymoon suite highlighted by a two person Jacuzzi tub...bubbles and all!

Thank you again for your review and input. We look forward to seeing you again soon.

The Kijiji Beach Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2012

This place has amazing potential, and when we first found it, it seemed like the best option in the area of South Beach. For the price, the banda's are very decent. But the service all over the hotel is completely shocking. These people have absolutely no concept of customer service.

The receptionist, who could hardly speak English, could not initially tell us what rooms were available and when, making it impossible to book. The waiters are a complete and utter nightmare, the food being less than average and expensive considering the lack of quality. DO NOT bother with the "breakfast included" option, which is not a buffet, as they claim. You will spend the first hour of your breakfast trying to work out from the waitress just what is on offer. And what is on offer is less than adequate. Simple things, like the pool area, are sometimes impossible to use because the pool boy decides to clean the pool for an entire 4 hours, during which time, you ARE NOT ALLOWED TO SWIM. Why ? We don't know. Perhaps someone has died from strangulation by pool cleaner pipe.

We think if the place had just a bit of hands-on management, it could really be great. As we said, the banda's are super for the price. A shame it was ruined by the staff.

Room Tip: Take the banda rather than the room. The rooms are 20 USD more and the banda's are actually better at the end of the day.
  • Stayed: December 2012, traveled as a couple
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5  Thank African T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex L, Manager at Kijiji Beach Resort, responded to this reviewResponded July 28, 2013

We are very pleased that you enjoyed the bandas at Kijiji Beach Resort and that you likewise see the potential of our small, beach resort. Yet, moreso, we are extremely sorry that our service let you down and left a stain on your experience.

As you mentioned, hands-on management had been lacking at our resort and is a must to provide the high-quality service that our amazing facilities deserve. Our management team and structure has recently received a major makeover and we are now working hard to implement better service across our staff. As to your specific unacceptable experiences: a) the restaurant efficiency, quality, and service are being totally revamped under the leadership of a new Food and Beverage Manager, b) we assure you the pool is now only for guest pleasure/use (there will be no pool cleaner in the way!) and, lastly, c) through hiring and training we are working to develop a front-desk service that is excited to serve the guest curtiously, efficiently, and with high-level English skills.

We do sincerely hope that you will return to Kijiji Beach Resort to find a resort experience that has reached must closer to the potential you envisioned.

Many thanks from the Kijiji Beach Resort Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2017 via mobile
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Stayed: July 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2017
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Stayed: September 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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