We booked 2 nights on a business trip at the Doubletree in Dar.
We arrived rather late, I was checked in to a room near the fire escape.
From 1 am till about 2:30 am it sounded like someone was moving furniture in the rooms above me.
At 2:30 am I called reception to investigate and to stop the noise, as I had a busy day the next day. 30 min passed and the noise just got worse. Eventually, at 3 am, I investigated where the noise was coming from.... I found people carrying metal frames (used to build stages) up and down the stairs. As the hotel only have tiled floors the noise just goes through the whole building. I discovered that this hotel has a conference room on the top floor…. BAD IDEA!!!
I asked to speak to the Duty manager. Of course there was none.
I asked to be moved to a quiet room, they moved me to 315, a room right above the entrance (smelling of smoke). Since I was wide awake at that stage (4 am), I could hear the taxis and trucks outside my room, as they stop and leave the hotel entrance. If this was a quiet room I was damned!
The next morning I ask to speak to the GM, who was not there... I explained my experience to the desk manager who promised to have me moved to a better room. I arrived back that afternoon, to find that I am still booked in the same old smokey room... well at this stage I was not surprised.
I was then moved to a room in the front block, which was more quiet, except for the never ending violin music playing in the hallways (which you can clearly hear in your room, the WHOLE NIGHT). Talking of torture by violins!! When I checked out the next day (gladly), I was asked "how was your stay?" I could not believe I was still being asked this question (after changing 3 rooms in 2 days!). I explained my experience (again), to which a manager offered me free transfer to the airport. I travel to ALOT of hotels for business. This hotel would never see me again.
PS, 2 of the 3 rooms had long black hair on the bathroom tiles....
- Official Description (provided by the hotel):
- Highlights •Located 4.3 Miles from the City Center •Oceanfront property with bay views •Swimming pool and jetty •Three onsite restaurants •5 Meeting Rooms .What to do around here Select the DoubleTree by Hilton Hotel - Dar es Salaam and be close to shops, restaurants and boating. Our hotel offers beautiful bay views and tropical, lush gardens. Enjoy staying in the most affluent area of Dar es Salaam when choosing our hotel. We are within walking distance of restaurants, shops and clubs. Spend a day on the beach. Go snorkeling, fishing and diving. Tee off at the Gymkhana Golf Course, only three miles away from the hotel. Take a 20-minute flight to Mikumi Wildlife Reserve. Visit the Dar es Salaam Yacht Club and go sailing. Visit the Slipway Arts and Crafts Center only two minutes away from the hotel. This popular recreation area offers bookshops, open-air restaurants and pubs. Be sure to visit the Village Museum, Sea Cliff Village and Shoppers Plaza. ... more less
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- Also Known As:
- Doubletree By Hilton Dar Es Salaam-Oysterbay Hotel Dar Es Salaam