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“Great place for pool lounging and buffet”
Review of El Minzah Hotel

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El Minzah Hotel
Ranked #8 of 44 Hotels in Tangier
Reviewed January 23, 2013

We did not stay at this hotel but in Riad Hassani on the other end of the medina from El Minzah Hotel. We took our two kids (ages 7 and 12) twice to go swimming at the lovely pool and for the yummy buffet. The hotel has a package price for swimming and food for non hotel guests. I highly recommend this as something to do to relax while in Tangier.

  • Stayed: June 2012, traveled with family
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1  Thank arcgrafx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 20, 2013

It's obvious that this hotel was once a grande dame, but these days the rooms are very average and generic, and the service is unremarkable. The hotel is well-located, an easy walk to the medina and Grand Socco. The room was clean and comfortable, but small, and it was missing amenities like robes, slippers and washcloths, although it did come with a stocked minibar. It had several old doors to closets that didn't close right, and extremely bright lights that couldn't be dimmed or shaded. When we complained about being given a room with 2 single beds, they upgraded us to a room with a balcony and a king-sized bed without argument. The one reason we would not stay here again was the cigarette smoke, which came straight through the walls at night and permeated the entire hotel. It was worst in Caid's Bar, where you could barely breathe. Despite Tangier's reputation, this hotel is quite dead after 11 pm, so at least you don't have to worry about noise.

  • Stayed: January 2013, traveled as a couple
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2  Thank DCDolcevita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

I stayed 8 days in the Hotel El Minzah Tanger mid december 2012 and must comment on the excellent service from front desk to the restaurants and of course the great bar where you can still imagine Humphrey Bogart telling the pianist to "Play it again Sam". I believe the hotel is under new management Swiss style and this certainly is felt in all areas. Great views also across the bay of Tangiers!

Room Tip: Get a sea view room!!!
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  • Stayed: December 2012, traveled on business
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Thank chrishotelnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Went here for a 2-day break from a fortnight in Spain. Hotel should have been sensational - and food was good, rooms were extremely comfortable and swimming pool was great. But, when asked in the middle of the day in an almost empty restaurant whether our kids could order something from the bar menu, whilst we ordered from the restaurant menu, we were told categorically that these couldn't be mixed and that we would all have to order from the one menu and all move to the bar (5 yards away) and order from that menu. This position was confirmed by the manager, so we left. NOT a 5 star hotel.

  • Stayed: July 2012, traveled with family
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1  Thank ScotFish555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElMinzah, Responsable commercial at El Minzah Hotel, responded to this reviewResponded January 12, 2013

Dear guest,

Many thanks for recently staying with us whilst visiting Tangier and also for having taken the time to provide us with your feedback.

We are extremely surprised and disappointed about your review reporting this isolated incident. Because we had no bar menu in July. Our bar menu is a service established by the beggining of january 2013.

In the event that further assistance and contact information is needed, We remain at your entire disposal for a direct contact.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013 via mobile

Location-Great location, very busy outside, close to everything.

Hotel- very nice but tired , we had a suite. Don't expect 5*. Staff very friendly. Wi-if ok.

Indoor pool-jacuzzi- all good, nice and warm, scruffy in places.

Restaurant. Had dinner at the hotel once and breakfast 3 times. Dinner was nice no problems at all. ( You can smoke everywhere inside, at breakfast a woman sparked up a rollup in a cloud of smoke and coughing ) Breakfast was very busy (it was new year weekend ). On the first day at breakfast I found it endearing the way it's served. The second day not so much. The third day to be honest irritating, you have to ask for simple things maybe 3, 4 or 5 times, you still might not get what you want. All the time the staff are running around like headless chickens achieving very little. They wave their hands around shouting at each other and in turn forget everything you ask them. You ask the same waiter for a pot of tea for the 3rd time and he says yes then he will peer out the window for a while and wonder of in a daze and guess what no tea! ( funny really ) . It's like this for most things in Tangiers .

Overall - a one night hotel, experience it then leave..

  • Stayed: December 2012
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1  Thank kennegogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElMinzah, Responsable commercial at El Minzah Hotel, responded to this reviewResponded January 12, 2013

Dear guest,

Many thanks for recently staying with us whilst visiting Tangier and also for having taken the time to provide us with your feedback.

We are extremely surprised and disappointed about your review.

We take every step including staff training and implementing professional preventative programs to insure our guests’ comfort. Employees of El Minzah Hotel are firmly committed to guest satisfaction and experience.

We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

Again, we appreciate the feedback and hope that in the future, you will give us the privilege of a second chance.

Sincerly,

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Reviewed December 11, 2012

If you are planning a day trip to Tangier, reconsider! STAY ATLEAST a night. El Minzah is a little tired, but this an historic place, THE place in fact.

History oozes from every corner of this property, very near the old Medina, walking this district is an eye opener! The sounds, the smells, and every taste will challenge your comfort zones! A little piece of paradise awaits you back at the El Minzah.

Get the best room you can afford here though. Basic rooms are boring at best! But even if a basic room is all you can pull off, its worth the stay at the setting of Casablaca. "Ricks" is there, and you can order at the bar, and you can nearly here "as time goes by" in the background!

Room Tip: As stated above, get the best room you can afford. Lower end rooms are European style, and quite sma...
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  • Stayed: August 2012, traveled as a couple
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Thank VillaCandiMatahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElMinzah, Responsable commercial at El Minzah Hotel, responded to this reviewResponded January 12, 2013

Dear Guest,

Thank you very much for your review. We are very pleased that you appreciated your stay with us.

Rest assured that we took note your comments with upmost consideration as it allow us to provide a better service to our guests.

We are all already very much looking forward to welcoming you back soon!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

This Hotel conserves a unique glamour, and relaxing ambience integrated in a frenetical sorrounding of Tangier markets and livestyle, a wonderfull experience.
The terraces offer multiple possibilities of enjoying de several parts of the day, in a very quiet but busy work of is staff, some details are very well lokked after, which is not usual in Morroco.
Other fabulous detail for the people who enjoy history, the all hotel has a lot stories to tell about is early making and life trough the years, conserving the master pieces of Morroco hotel business. Not to miss...

  • Stayed: September 2012, traveled as a couple
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1  Thank Edgar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElMinzah, Responsable commercial at El Minzah Hotel, responded to this reviewResponded January 12, 2013

Dear Guest,

Thank you very much for recommanding our hotel.

We are very pleased that you appreciated your stay with us. We strive on a daily basis in order to offer an impeccable but at the same time genuine service.

We are all already very much looking forward to welcoming you back soon!

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Minzah Hotel

Address: 85 rue de la Liberte, Tangier 90000, Morocco
Location: Morocco > Tangier-Tetouan Region > Tangier
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Tangier
#2 Spa Hotel in Tangier
Price Range: $99 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Minzah Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Traditional Moorish Hotel situated in heart of town, overlooking the Strait of Gibraltar. ... more   less 
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Also Known As:
El Minzah Tangier
Hotel El Minzah

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