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“Courteous staff”

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Pension Dar Omar Khayam
Ranked #29 of 44 Hotels in Tangier
Norwalk, Connecticut
Level 5 Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Courteous staff”
Reviewed April 27, 2014

Tangier was our first stop in our Moroccan trip after a total of 9-hour flight. We could spend more money for the hotel, but we needed one night stay before the train-ride to Fez. Since my husband had a knee issue, they gave us a room downstairs right next to the reception desk, although they prepared us a room upstairs. The room we got was not a good one. You can hear the conversation at the reception desk. The bed was all right, but toilet and shower in the same area was not my cup of tea. The breakfast they served next day was plentiful and great. There was only one person working in the kitchen and reception. He managed to get us a taxi and breakfast in time. He was very courteous and kind. The room we supposed to have might be better than one we got. I will not declare that we had a poor choice of a place.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Keiko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

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1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Seville, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2014

as above nice people, really helpful and accommodating, comfortable albeit basic rooms and not too far a walk from the Medina as well as the beach. for backpackers, young people definitely recommended.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank JonathanCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 13, 2014

Nice place to be! Good situated in the city, quiet street. Near beach and medina. Breakfast in garden is lovely. Coffee is brilliant. Service is good and they are very helpfull. A small minus is the wet bathroom.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reppisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Korea
Level 5 Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 2, 2014

It wasn't so great.

First, the staff were excellent. Just very good. The location is also pretty good - about midway between the ferry port & the train station. It's a bit of a walk to each, but doable if you prefer that to taxi. If walking from the ferry port - just walk along the main avenue (Mohammed VI) from the port, but along the side away from the ocean. When you pass the Hotel Marco Polo - turn right. After a bit uphill, Pension Dar Omar is on the right. It's really a pretty clear shot from the port via that.

After that - the train station is all downhill, so easy again, to walk if you prefer.

Breakfast was pretty good - simple Moroccan style (several types of breads, dips for said breads, and fresh orange juice/coffee).

The room though - not so great. No heater...which I realize is not needed for 80% of the year, but in the 20% of the year it is - it sucks to not have one. Wifi was highly unreliable on our trip as well. Room itself - kinda looked old, and not in the best of shape. Shower was finicky, and the first in my life I've actually had trouble with avoiding the scalding hot/freezing cold options. The sweet spot seemed to shift over time too. It was weird. I spent most of the shower standing on the ledge to avoid the fire/ice.

I didn't travel in long enough in Morocco to be sure of the local standards exactly, but for the (online) price I paid - this seemed like a rip off: No heat, junky shower, almost no wifi, and not the best room. The only highlight was the staff. But, ugh, I feel like I highly overpaid.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mmace1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tangier hotels

Level 6 Contributor
116 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 30, 2014 via mobile

Nice little hotel located midway between the port and the train station which was perfect for us, we walked to both. Staff were great and very helpful and eager to please. Good breakfast and they have a proper cafe style espresso machine! Room was a tad musty however was fine for 1 night.

Stayed January 2014, traveled as a couple
Helpful?
5 Thank JoeyjoejoeshabadooJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lunpur
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 8, 2014 via mobile

This place is everything good we expected from a B&B. My first impression when the taxi dropped us off at the gate was that this hotel has a sense of welcoming. And it was proven true, to a tee!

Friendly chirpy super helpful staff with excellent local knowledge. Cute interior decoration that makes you feel like posing at every corner.

We were as happy walking around Tangier town as we were hanging out with Nabil, the owner, and his staff at the lobby area.

The location is also very convenient for you to have a shorty walk to the town area and to Cinema Rif and the medina.

Too bad we were there only for one night. If I ever find myself in Tangier again, I would not think twice about staying there again.

Totally recommended.

Stayed December 2013, traveled with friends
Helpful?
2 Thank YantiOsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 14, 2013 via mobile

We were forced to stay in Tangier for the one night in order to catch a flight the next morning.

If you like towels that would pass for cheesecloth this is the place for you!
Pillowcases? None. Left the shams on and turned it over. Sheets were crappy. No heat! Not that it wasn't working...didn't exist. Froze my butt off. Shower nozzle/wand came off in my hand. Husband got electrocuted when he went to adjust light over sink.

I was initially of the mind set 'don't care about the age of the hotel just as long as it is clean'. Changed that! I didn't sleep..ugh!

When we were leaving a guy from Quebec was screaming at the front desk. He obviously was unhappy. Originally he was to stay a week but he was checking out.

Stayed November 2013, traveled as a couple
Helpful?
3 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabil A, Directeur général at Pension Dar Omar Khayam, responded to this review, January 12, 2014
Dear Ms Sheila P,

We have checked our books and could not find any Sheila P on our list of people who stayed in our hotel.
Indeed, no Sheila P for the month of November stayed in our hotel. We tried to find out how have you made your reservation but could not find any records neither whatsoever.
We believe that you probably stayed in a different place and think that it was with us.
Most of our customers here at Dar Omar Khayam are satisfied, feel at home and we do make sure that every request is being fulfilled.
As the hotel Manager, I have not found any crappy sheets or pillows without covers or as you say "cheesecloth towels". The hotel has only 26 rooms and it is quite easy to check all the rooms and find out that your statement is misplaced.
However, we would like to mention that we have a laundry room and that all our sheets, linen, towels etc. are washed thoroughly after every single use.
Heating-wise, we would like to inform you that in Morocco, there is no central heating as it is really cold for only 60 days per year (December - January) and for that purpose, the hotel has three chimneys and they are lit when it gets cold.
You have also mentioned that your husband got electrocuted and that a customer from Quebec was screaming at the front desk ??? (We seriously have no clue about all your statement) Have you mentioned that ?? Did you inform the front desk about all your misfortune ??
We do take all of our customer requests very seriously and as you may have read before your review on this site or on Booking.com, our customers feel at home when they are with us. They are satisfied and they come back.
At last, we would love to know how much have you paid in our hotel (if you think it is here that you stayed) and we also strongly recommend you next time to head towards a five star hotel in order to have your needs fulfilled. Understand also that saying bad things about a business is not very nice and is a very serious matter specially when the staff works hard to satisfy everyone.
All the staff here at Dar Omar Khayam wish you a great day,

Best regards Miss Sheila P,

Nabil Araissi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pension Dar Omar Khayam

Property: Pension Dar Omar Khayam
Address: 26, 28 Rue AL Antaki, Tangier 90000, Morocco
Location: Morocco > Tangier-Tetouan Region > Tangier
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #29 of 44 Hotels in Tangier
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pension Dar Omar Khayam 3*
Number of rooms: 30
Official Description (provided by the hotel):
Charming rooms in a residence by the beach located between downtown Tangier and the old Medina.The hotel has 26 comfy guest rooms with beds for up to four people.If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay.The reception is manned 24/7, and also offers a dependable wake-up service.Free wireless internet access in the rooms and airy public areas (WiFi).All rooms equipped with a little office space, internet connection and cable TV.The hotel provides convenient internet access in your room.The hotel has its own bistro - café serving breakfast, light snacks and drinks.Our competent staff looks forward to your stay with us! ... more   less 
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