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“Adequate but basic”

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Helnan Chellah Morocco
Ranked #37 of 45 Hotels in Rabat
Reviewed December 21, 2012

The Rabat Chellah Hotel is well-located and clean but the facilities, room amenities and furnishings are all very limited. The rooms are clean but there are no extras. The breakfast is okay, but it didn't seem to matter how early one got to the buffet, all the 'hot' food was cold. The bar is dark and unwelcoming and the evening buffet is extremely dull. Staff were nice enough but there's very little information available.

  • Stayed: December 2012, traveled on business
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1  Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 - 42 of 241 reviews

Reviewed April 6, 2012

I only spent one night here - the hotel is located in a relatively quiet part of Rabat across the street from the archaeological museum and a short distance from the train station. The rooms are in need of an update - smallish and comfortable, but a little worn. There was nothing wrong with them - everything was kept up well. The front desk staff and the restaurant staff were quite friendly, and happy to help with anything we needed.

  • Stayed: March 2012, traveled with friends
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2  Thank Khowaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

The hotel is well located in the centre of Rabat although not too noisy. Rooms are acceptable and quite clean. The inhouse Hamam is nice and well managed. The fitness room is tiny and run-down - never seen someone using it. The food is extremely simple, tasteless and every evening the same. Free WLAN in the lobby - but not working every day. To sum up: it's OK for a few days due to its location but there are better choices in Rabat.

  • Stayed: December 2010, traveled on business
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2  Thank An P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2011

I stayed at this hotel for 4 nights to attend a conference. I've never had worst sleep in all of my travels as I had at this place. The hotel didn't do anything about all of the shouting, etc. in the hallways and public areas by hordes of students/young people. My room with twin beds was cramped and shabby. The front desk staff was hit or miss; some were helpful and some were incompetent. Positives: the room rate was fair and the cleaning staff was nice and helpful.

  • Stayed: February 2011, traveled on business
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3  Thank milochant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2010

This hotel is very beautiful hits you when you step inside, well laid out lobby area beautifully arrayed balconies in white with greenery growing out of them, spectacular roof reflected of the massive glass wall, all in all quite impressive.
However I found it rather odd that they have an Irish Pub on the premises but insist upon speaking french had to ask the staff if they spoke any english which they did but didnt seem to want to communicate in it.
Was quite taken aback by the fact that in this 5 star rated Hotel you have to pay extra for internet, the rooms are not exactly budget priced here.
We ordered some food later on in the evening and it came quite promptly but we actually thought they had delivered it by mistake as there wasn;t anything on the plate except what looked like decorations, we couldnt stop laughing and that was an expensive laugh!
The room we had was a suite really nice loved it actually but some sockets were broken and the sliding doors were jammed open due to the carpet being torn.
Unfortunately the traffic noise was quite bad woke me up quite a few times maybe because we were on the first floor.
Would say it's a good hotel highly priced so some gripes, if it was cheaper then it would have been perfect.

  • Stayed: November 2010, traveled on business
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2  Thank noxed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2010

My wife and I have spent one night in this hotel. The room was small but clean and comfortable.

The location of the hotel is good with the archeological museum just a stone throw away.

The dinner we had at the hotel was open buffet but it was poor and the food did not tasted much. The breakfast was OK.

  • Stayed: November 2010, traveled as a couple
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4  Thank navytr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2009

This was a relatively small hotel that is part of the Helnan chain of hotels. The staff welcomed us with hot mint tea and check in was done in a very expedient manner. The room was small but clean and the decor was Morrocon. We were just across the street and a block down from a mosque and the city wall. We walked into the trendy shopping area , past some government buildings and into an older part of town. We felt very safe in our walking everywhere. dinner and breakfast were included and there was a good selection of food. the dining room was very pleasant and the workers in the hotel were very friendly and helpful.

  • Stayed: February 2009, traveled as a couple
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4  Thank larkenRidgefield_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helnan Chellah Morocco

Address: 2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#14 Spa Hotel in Rabat
#17 Luxury Hotel in Rabat
Price Range: $73 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helnan Chellah Morocco 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Helnan Chellah Morocco Rabat

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