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“Good location, but....” 3 of 5 bubbles
Review of Golden Tulip Farah Rabat

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Golden Tulip Farah Rabat
Ranked #21 of 41 Hotels in Rabat
Sana'a
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location, but....”
3 of 5 bubbles Reviewed December 2, 2012

As others have said no complimentary water in the room, which would have been very welcome after a long journey. Also no iron available in the entire hotel and the room safe remained locked from the previous occupant throughout my stay despite requesting the front desk to open it. At breakfast unless you manage to get in early don't expect to find clean cutlery or napkins on the table and there was a distinct lack of spoons in the restaurant. However the location is very convenient for the souk!

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lydder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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English first
Walton-on-Thames, England
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed November 16, 2012

We were put in to a room on arrival facing the noisy four-lane circular road with heavy traffic and hooting horns continuously. The windows had no draught excluder nor sound proofing and, as a result, we had a restless night because the room was noisy and freezing cold. Next day we asked to change rooms to the back which was much quieter. The lounge area was nice and the location good, near Hassan Tower and the old city.The pool on the roof terrace was a pleasant spot to lie in the sun and look out on the Atlantic ocean. The bedrooms were spacious and bathrooms OK but the rooms needed some renovation. We ate twice in Farah restaurant, the buffet was limited choice and sometimes tasteless, the staff didn't bother to offer us the alternative menu available and made no effort. We ate one evening at Brasserie Tulipe restaurant and that was much better service and good quality food. Breakfast was a terrible experience. The staff were decidedly glum and unmotivated, a sachet of sugar lying on the floor was not picked up by any of the staff throughout our meal, for example, they just stood about. They were slow to clear used plates and no serviettes were provided. The 'chef' at the omelette station looked clueless and startled, my omelette was flat and the egg white only half cooked. Two choices of cereals only, nice croissants and pastries. Coffee from the machine to be avoided. A 3-star hotel in my view.The staff at reception spoke poor English.

Room Tip: Ask for a quiet room at the back
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pitcairn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed November 15, 2012

It's hard to get your head around how bad this hotel is because on the surface, everything looks fine.

Then you realize that the majority of the rooms smell like a mildewed closet, that there are little red bugs scurrying around in the the drawers and if you walk barefoot in your room, you'll find your feet get a bit dirty by the end of the night.

The breakfast buffet looked great, but the lack of dishes, glasses and cutlery made it difficult to actually eat. When I asked one staff member for cutlery, she brought me a knife. When I asked for a fork, she rolled her eyes and asked "Really?".

The lifts are rather slow, so I tried to take the stairs once. Once. The stairwell between the 4th and 5th floors smelled like rotting meat.

And I've never been to a hotel where room service attendants insist on being paid in cash.

Some staff tried to be helpful, but they were clearly fighting an uphill battle.

Room Tip: If you can find one that doesn't smell like mold and mildew- take it!
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  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TNTNiemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Estoril, Portugal
Level Contributor
116 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed November 3, 2012

Having read some of the TA reviews on this hotel I was ready for a dumpy hotel. Nothing could have been more wrong! This hotel is quite nice, certainly a 4 star quality, and really nothing wrong with it. Of course we are in Morroco so things do not work spic and span like in Europe, but the Farah delivers exactly what it should: excellent location minutes walk away from the Medina busy souks and great shopping, excellent common areas with confortable couches and well serviced bar, attentive reception staff, excellent breakfast buffet ( for Morrocan standards) with fresh orange juice and diversified choices. Toaster not working well but that was the least problem. Rooms are large and spacious, a bit outdated but reasoably clean with excellent beds and large bathroom with plenty of amenities. Safety box not working which was a nuisance. Wi fi free and working well. Morroco is not in the European comunity and has kept its personality and traditional ways of life so when travelling through its cities one should not expect the same standards of cleanlyness as in europe. You can expect a Very peasant overall stay at this hotel if you do not demand perfection and are willing to make allowances for some mishaps!

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lagartixa47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed November 3, 2012

Stayed here one night expecting Western standards given the overall impression. Room needed redecorating and one of the lights didn't work. The person who let us in discovered this but nothing was ever done. We had to ask 3 times for a second set of towels as there was only one hand towel and one bath towel provided for 2 people. The third time was 3 hours after my first request! Breakfast OK but nothing better than that. Comfortable bed and reasonably quiet despite central location on main road. When we checked out, the manager demanded payment. They argued with us when I told them our travel company had paid. Eventually, I had to ring at my expense on my mobile so that the organisation could sort it out with the hotel. Finally, the manager emerged from the office, saying (and I quote) "OK madam, you can go". I would have expected an apology for delaying us and acknowledgement of their mistake rather than being told we "can go" as if we were prisoners on our release date.

Room Tip: ask for a room on another side from the main road
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank 19SeasonedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed November 1, 2012 via mobile

We recently stayed at the Golden Tulip as part of a tour. I suppose the location is fine, near the mausoleum, but when we went to go for a walk after dinner, we found the area a bit unnerving and quite dimly lit. The rooms were not great, they had a bad odor, musty, and even cranking the window open for a few hours don't help. It was bad enough we did even get under the covers to sleep. We lay in top of the beds and used the bath robes as blankets. The buffet dinner was okay, but there was no butter for the buns and no sugar for the coffee, even after asking a few times. I did have Mohammed's revenge the next day, don't know for sure, just sayin. The only refuge was the rooftop bar. Definitely did not stand up to the rest of the hotels we stayed at in morocco.

  • Stayed October 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank McPage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed October 24, 2012

Agree with previous reviews, this hotel, although centrally located, is in need of a facelift. Neither dinner nor breakfast were inspiring. But the beds were comfortable. For a one night stay, it was perfectly adequate.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ruthie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Farah Rabat

Property: Golden Tulip Farah Rabat
Address: Makhlouf 10, Rabat 10000, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Rabat
#10 Spa Hotel in Rabat
#14 Luxury Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Golden Tulip Farah Rabat 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Golden Tulip Farah Rabat Hotel Rabat
Rabat Golden Tulip
Golden Tulip Rabat

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