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“Good hotel with some quirks” 4 of 5 bubbles
Review of Le Diwan Rabat - MGallery Collection

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Le Diwan Rabat - MGallery Collection
Ranked #1 of 42 Hotels in Rabat
Certificate of Excellence
Norfolk, Virginia
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good hotel with some quirks”
4 of 5 bubbles Reviewed May 9, 2012

We stayed 5 nights while attending a family wedding. Le Diwan is one of the newer hotels in Rabat and centrally located in the downtown area.

The hotel has both a restaurant and a lobby bar. The food at the restaurant (La Brasserie) was excellent and considering that it's a hotel restaurant the prices were relatively low and comparable to restaurants throughout the city. Service was very spotty ranging from great to terrible.

Bar is small but comfortable with a good selection of drinks, particularly for Morocco. Again, service is spotty.

Room was spacious with a large bathroom and HD television with channels in multiple languages. Beds are luxurious and comfortable. Bathroom is very nice with a bath and shower and ample room. Rooms come with two complimentary bottles of water.

Check in/out was very quick and efficient. Staff is very nice but limited in language skills, although this was never a significant issue for us as we had both French and Arabic speakers in our party.

There is no pool or fitness center and the city is not particularly runner friendly so you may want to take this into account. We walked to the King's Gardens about a mile away and walked around the park for exercise.

We didn't rent a car and parking in the area is tight to say the least.

Overall, a good hotel in a nice location. We would go again.

Room Tip: Even numbered rooms are away from the main road and significantly quieter than odd numbered rooms...
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  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Naperville, Illinois
Level Contributor
94 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed April 30, 2012

Stayed one night at Le Diwan Rabat as part of an escorted tour through Morocco. The hotel is very nice. Clean room, very good sleep quality and nicely appointed. Check in was easy, but we did have a tour guide doing that for the group. The hotel is well located, only a few blocks from Avenue Mohammed V, where there a lot of restaurants/cafes. I would definitely stay here again.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Wordman113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World is not enought
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed April 25, 2012

I stayed 2 weeks in the hotel. This is a great place well located with interesting commodities such as tram (50 euro cent for a one way ticket). I recommend it for any business trip.

Things on the down side are
1- No gym facilities
2- a tendency to hire inexperience people especially working at breakfast who let you wait for a coffee while they talk or check SMS...
3- food at the restaurant is good but if you want to eat there make sure you have plenty of time. It took 2 hous from the order to the bill ....

Again, this is a place you should consider...

Lt

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank luc t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 19, 2012

The hotel was a wonderful place to stay as a business traveler.

Pros: The room was very clean and kept up everyday.
Food in restaurants was top notch at great price.
Wine selection at the restaurants was great. Many local wines...
Hotel staff was great and helpful for a non French speaking person.

Cons: No wifi in the rooms, wired connection only....
Not much around the hotel to walk to.
No pool...
No outdoor seating at restaurants.

Upon return to Rabat, I plan to stay at the Le diwan again. Would recommend it to any one....

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Floppyballz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland
1 review
5 of 5 bubbles Reviewed April 11, 2012

Upscale, comfortable, very friendly and knowledgeable employees. Excellent restaurant and very good complimentary breakfast. When next in Rabat, this is where I will stay.

  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank USGServant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale England
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed April 10, 2012

A very clean, well run hotel close to the new Rabat tram system. Offers everything one would expect from a quality city centre hotel with one VERY BIG PLUS. . . . Superb management, hospitable staff - friendly and willing.

My wife was unfortunate enough to have had her handbag snatched by two youths on a motor scooter. This happened a mile or so from the hotel.

Upon our return,we told Reception staff what had happened. They were mortified and swung into action to help. The manager personally took us to the police station and stayed with us to translate and assist with the form-filling. He was a real friend. He helped take away the sting of a very unpleasant experience. Acting calmly and reassuringly this hotel manager deserves a good customer service medal.

Room Tip: The hotel wi-fi doesn't extend to all rooms. Those at the front of the hotel above reception enj...
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  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank StuartS250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H2820, Directeur général at Le Diwan Rabat - MGallery Collection, responded to this review, April 11, 2012
Dear sir
We very much appreciate your comments regarding your stay at the Mgallery Rabat Diwan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rachid Satori
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Level Contributor
168 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed April 8, 2012

A good base from which to see Rabat.. quiet, with room in back. get up high for view of Rabat.

Room Tip: In back away from street
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank harvey44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Diwan Rabat - MGallery Collection

Property: Le Diwan Rabat - MGallery Collection
Address: Place de l'Unite Africaine, Rabat 10005, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Luxury Hotel in Rabat
#1 Spa Hotel in Rabat
#4 Romantic Hotel in Rabat
#6 Business Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Diwan Rabat - MGallery Collection 4*
Number of rooms: 94
Official Description (provided by the hotel):
Considered the most regal of all the imperial cities, Rabat combines traditional culture with contemporary politics. Here, relics of the world's largest mausoleum rub shoulders with contemporary skyscrapers. Behind its sleek, glass façade, the Sofitel Diwan is designed with sublime refinement and elegant nuances. Conveniently located in the heart of downtown, just minutes from the airport and the incomparable Dar Es-Salaam golf course, this luxury hotel is ideal for both business and leisure. ... more   less 
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Also Known As:
Le Diwan Rabat Hotel Rabat
Sofitel Rabat
Accor Diwan Rabat
Rabat Sofitel

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