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Riad Kalaa
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All reviewswooden doorlovely courtyardthe ground floorrooftop pooldipping poolmain courtyardjams and honeyhigh ceilingsbreakfast and dinnerincluded breakfastfresh fruitnice riadmoroccan stylesmall roomlocation is excellenthot watertagine
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Reviewed May 16, 2012

Very nice staff. Suites are large and give local flavor. In the medina

  • Stayed: May 2012, traveled as a couple
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Thank gsrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

Riad Kalaa was the biggest disappointment of my recent trip to Morocco. It definitely has some very good points and has much potential - however, the negative points at this time outweighed the positives. First, the positives:

+The style is very nice, lighting is very good
+Very nice rooftop deck with a pool
+Room was very nicely appointed (linen, lights, ornaments)

Now, for the negatives:

-Staff was completely disinterested in us; we always would have to find them and ask for coffee or tea, they never stopped to ask if we needed anything
-The time to answer the door could be several minutes (goes to the disinterested point above)
-Language was an issue; although the website is available in English, very little is spoken by the staff and my French is nonexistent.
-Although the rooms are well-appointed, there were some damaged lamps in the room that should have been repaired/replaced.

A few points that don't count against them but should be noted all the same:

*Although Google maps puts this hotel right on Avenue Hassan, that is NOT where it is located. The map on their site is 100% correct so this is not a complaint against the hotel, but if you are choosing based on a location convenient for grabbing a cab (as we were) this is not it.
*Their website is nice, but you have to fax a signed document back to them for deposit. Not the end of the world but kind of a step back in my opinion (no other hotel we stayed at in Morocco required this).

What it really comes down to is that this was about $250/night (for three people) and the service was closer to that of a graveyard shift at a Motel 6 versus that of a boutique hotel. Every other hotel we stayed at in Morocco (prices ranging from $60/night to $250/night) took an active interest in ensuring that we had everything we needed and really went out of the way to create a memorable experience. Riad Kalaa fell completely short in this regard. It is especially disappointing to me because it is obvious that the owners put a lot of heart and soul into restoring the riad, and it has enormous potential. I hope that either my experience was out of the ordinary or that the owners take steps to improve the service.

  • Stayed: May 2012, traveled with friends
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2  Thank ptdrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

At Riad Kalaa we enjoyed the excellent food, staff, and convenient location. On our wonderful tour of Morocco with www.aroundmorocco.com we were fortunate to spend a lovely evening in Rabat and visit the exciting medina. The guides made us feel very comfortable.

Room Tip: The rooms are beautifully decorated in a unique setting inside the doors of the medina
  • Stayed: April 2012, traveled as a couple
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Thank SherwadingriverNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

We got lost driving for 2 hours in our hired car and went around in circles because we spoke neither Arabic nor French and found it difficult to seek assistance from pedestrians. Finally, we hired a taxi whose driver spoke to the Hotel and within 10 minutes we got there. The RIAD is 200 mts inside the built-up area and away from the main road, so it is best to just get to the RABAT MEDINA or the PORT area and hire a TAXI which costs only 2 Euros.

The location is terrific: near the edge of the Medina, so access is easy, and 5 minutes' walk to all interesting sights in this old part of the city.

Our stay was in the small La Courtisane suite with a sitting area on the ground floor and the en-suite bedroom on the 2nd level. It is well proportioned and excellently designed in Moroccan style and with a particularly pleasant bathroom, but the bed is rather small for a couples comfort.

For dinner, we recommend a restaurant called DINERJAT only 100mts down the adjacent alley decorated traditionally and with superb " Gastrnomie Marocaine".

  • Stayed: April 2012, traveled as a couple
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2  Thank Sudhir P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

There's not much to add to previous reviews. The Riad is a bit of a odd mix. Yes, it's a bit hard to find, but airport transfer worked well for me (at 20 Euro substantially more expensive than a regular taxi though), and they walked me to the hotel (it was night, and finding the place alone would not have worked). First impression was very good - wonderfully atmospheric place, with amazing attention to detail. It's all very ornamental, and beautifully lit. Received a welcome with some nice mint tea (free), and wifi was free and working quite well both in the courtyard and the room. First impression of the room (Musk, on the second floor) was also nice - equally beautifully designed. But at about 100 Euro a night without a phone, TV or minibar is a bit on the rich side. There were also some odd details - the room closes with a padlock (see photo), and in the door there's about a 1 cm gap. Thus if you value privacy, hand up a towel on the inside. Shower was great, with very good water pressure. Another odd thing was the AC/heater above the tub. Nice, modern piece - but o remote to operate. I asked, and was told that there isn't one. I got it to work (sort of) manually, but that's hardly the way it should work.

Breakfast was again excellent. It's set (and can be a bit slow), hence no real choice, but I had a great assortment of fresh orange juice, very tasty yogurt, good coffee, bread, cake, various very good spreads, and some different pancakes - great way to start the day.

Service was highly variable. At times there was a candle/oil lamp lit in the room in the evening, at other nights not. Sometimes I had to wait and ring the bell in the alleyway several times and wait 4-5 minutes. Seems rather unprofessional.

Had a massage as well, which was good and is recommendable.

Be aware that people smoke in the courtyard downstairs, and in winter it is covered (atrium-like), hence it can get rather nasty. If you don't like it, better get a room upstairs.

Overall, beautiful old Riad, wonderfully restored, but inconsistent service and a bit on the expensive side.

(The photos include a peak into one of the other rooms, not the Musk.)

Room Tip: if you don't like it stuffy or smokey, get a room upstairs (like the Musk)
  • Stayed: March 2012, traveled on business
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Thank nkerle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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