I had a reservation for this hotel and when i got there coming from Ouarzazate (10h drive) they told me that my reservation was cancelled because i got there at 21h and the check in is until 19h.
I made the reservation through Booking.com and i didn't saw that the check in was so early.
So they send me away without any help saying that they already sold the room and so i was in the midle of Méknes alone without any help from them.
They were very uncongenial to us and no help at all! Very rough and afther a10h drive, after trying to get there in the middle of the Medine, they just told us that we have to leave the hotel because they have sold our room.
After that we contact Booking.com that had to talk to them trying not to charge a no show, this mean that they wanted to charge the same room twice, they sold the room and after we got there and expulsed from there they wanted to charge us with a no show.
This is the worst hotel i ever bean in.
- Official Description (provided by the hotel):
- Riad in the old Medina of Meknes. ... more less
- Reservation Options:
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