Stayed here for 2 nights in December and had an incredible experience. When I arrived, I was offered tea and pastries (which were delicious), and Rachid explained the layout and main sights of Marrakech. I was in the Elephant room which had a nice bed, a great bathroom, and was very clean. The wifi doesn't work very well in the room, but there are couches right outside the door where it works fine, so I didn't find this to be a problem. The hotel itself is beautiful and has a nice roof for breakfast, tea, and relaxing. Breakfast was excellent, and the staff was kind enough to prepare it two hours early on my last morning when I had to leave at 7am. It is easy to find your way to and from the main sights, and I never felt unsafe walking through the medina to the hotel, even late at night. The transfer service from the airport is a must, however, since it is tricky to navigate the small streets on your own before you have a sense of where the hotel is located. Overall, this riad is a great choice at a great price. Highly recommended.
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