Thanks to the numerous positive reviews on TripAdvisor, we booked a 6 night stay in Riad Aguerzame. It was a family reunion for us, as we met in Marrakech for the Rallye du Maroc Historique's Finish Line on 5/18/13. We had a total of 10 family members at one point and we pretty much "owned" the Riad for 4 nights. The rooms were cozy, clean and comfortable. Service was impeccable. We were warmly greeted by Serge, Stephane and Aziz, a trio that made our stay memorable and very enjoyable.
Aziz was truly an amazing "Concierge" - very knowledgeable, pleasant and handsome young man whose main concern is the comfort and the well being of the Riad's guests. He went out of his way to provide the best service ever, from preparing and serving our first glass of mint tea, reconfirming our tour reservations, mailing our postcards, lighting up our shisha and even packing our precious Moroccan plates & bowls in bubble wrap! He was warm, friendly and extremely helpful. And even shared with me the step by step process of making that delicious Mint Tea! He is truly an asset for Riad Aguerzame!
On the recommendation of the other TA reviewers, we booked a Dinner at the Riad. The Sardine Tagine was outstanding! We had a salad of tomatoes, potatoes and green peppers and a delicious cassata cake for dessert. We chose a good Morrocan White Wine to compliment our Dinner Entree. Leila truly is a great chef and Aziza completes the staff - a quiet, gentle wonderful woman who was there to make everything spotless each day.
The Riad arranged for our airport transfers as well as our car service to a dinner function in the Bab Atlas Area - very efficient and reliable. Aziz made it all happen!
Just as written in all the reviews, we were given a brief introduction to the area and was accompanied to our first walk to the square. It was very helpful and landmarks were given to make sure we get back "home." There were 2 restaurants that we frequented very close to the Riad - Un Dejeuner a Marrakech & La Porte du Monde. These were across from each other.
Although I give real high marks for this Riad Experience, there are a few set backs, such as really slow drain in the shower area in all bathrooms. A pool of water collects as you shower and takes a while before it subsides. Beds are comfortable but on the firm side, and a few more pillows would be ideal. Breakfast was good with fresh fruits, assorted cakes and pastries, but after 6 days of pretty much the same thing, I was ready for my scrambled eggs/omelets, sausage, hash browns and cereal.
On a positive note - I asked if there were safety deposit boxes in the rooms or the office and I was surprised when the answer was "NO" Both Serge and Stephane assured me that the Riad was very safe and that doors did not need any locks....very different from hotels in the US, Europe and Asia - but indeed it was SAFE! Yes this is MY HOME in Marrakech and I would not hesitate to invite others to make it their home as well.
Thank you Riad Aguerzame for making our stay an Experience to Remember. My only regret is not having the chance to meet Laurent - maybe next time?
- Official Description (provided by the hotel):
- Located in the medina of Marrakesh, close to Moulay Idriss’s Palace, the Riad Aguerzame,, entirely restored keeping pure Moroccan traditions, welcomes you to change marrakchi for a night or more. Very easy to arrive and near Marrakesh’s main square Jemaa El-Fna, the Riad is just a step away from several palaces and museums in Marrakesh. Riad Aguerzame will make you experience the magnetism of exquisite eastern life. We offer great ambiance in our cool patio under orange trees. ... more less
- Also Known As:
- Riad Aguerzame Marrakech
- Riad Aguerzame Hotel Marrakech