I've left it for a while to write this review wonedering of we were unlucky with our timing - but it seems we are not the only victims
I don't like bad mouthing any place, but this hotel has so many failings that could be put right if someone cared to do so..
It's a nice building in a clean safe area - quite a way from the medina but walkable and quite close to the station.
We arrived after quite a long journey and were quite impressed by the outside and the reception - it looks a star or two above it's official rating.
But once we arrived at the reception desk, things went downhill - the male receptionist has to be the sourest least welcoming individual that has ever been allowed in contact with the travelling public.
I didn't find out his name - we didn't get onto first name terms or any terms for that matter
After he'd stared us down for a while, he reluctantly looked at his computer and accepted that we did have a reservation - then brightened up his day by telling us we were on floor 6 and the lift wasn't working. There did seem to be a few hotel people hanging round doing not very much, but no-one offered to help with the one big case we had with us.
I did think that maybe the desk clerk didn't like English people much, but over the next 2 days, I saw him in action with all sorts of people, nationalities and races, and he seems to treat them all with equal hostility.
It's puzzling - you meet many is friendly polite, helpful people in Marrakech- so why have a misanthrope as the public face of Mont Gueliz?
We staggered up the stairs and the room was OK - bit dark, bit shabby but seemed clean.
The next twist came the following morning - I looked out of the room window and found that i was within a few feet of a man holding a pneumatic drill who gave me a friendly smile and went into action - the adjoining building is being rebuilt.
Nothing to complain about at breakfast - nice buffet with French and North African dishes
Will be going back to Marrakech, but won't be visiting this place again - for the same price, you can get a room in one of the restored riads in the medina
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, HotelTravel.com, Hotwire, Orbitz, Booking.com, Priceline, Agoda and Travelocity so you can book your Hotel Mont Gueliz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mont Gueliz Hotel