My girlfriend and I spent a total of four nights in Riad Miski over a ten day period (one single night and three consecutive nights) and stayed in the Gingembre and Raz El Hanout suites. The riad is located in a bustling residential area away from the main tourist hotspots, but close enough for you not to feel isolated, providing you with a glimpse into the “real” day-to-day life in Marrakech. We found this to be ideal as on our wanders around the area we encountered no hustle from faux guides, paid “local” as opposed to “tourist” prices for snacks and drinks in the little shops, and found the local residents to be genuinely helpful and charming - things not always encountered in other parts of the Marrakech medina. A mere ten minute walk - easily followed and safe (even in the evenings) - takes you to the intensity of the open air circus that is Jemaa El Fna and all the tourist attractions in its proximity.
The booking process via e-mail was simple and pain free, and despite initial confusion (on our part) about how many nights we required and at what times we would arrive, Christine dealt with our requests without problems and managed to accommodate us with fairly short notice, and her e-mail communication was always swift. When we first arrived (late at night) Christine kindly arranged for a private driver to collect us from the train station and take us to the riad, but it is just as easy to take a petit taxi to Ben Saleh square and walk from there (a couple of minutes walk), which we did when we arrived for our second stay.
Christine and Francis really make you feel like family as soon as you step through the door and are usually on hand during the day for advice and helpful recommendations on what to do and see, restaurants to visit (or not visit), and so on. No requests or queries ever seem to be any trouble and they are always happy to help, or just have a chat, and as local residents for many years they have tried and tested many places of interest and can thus provide honest and reliable advice/recommendations. Catering and housekeeping duties are also impeccably provided by Youssef and Raja on a daily basis, and one or both of them are always present whenever Christine and Francis are absent (even at night). Breakfasts are basic but filling and set you up for the day’s activities, and a tasty dinner can be provided if requested in advance (cooked by Raja who also teaches cooking classes) - something we took advantage of on our first night.
The rooms are tastefully decorated by Christine, who has a flair for interior decorating and has added her personal, artistic touches to all the rooms, and the beds are very comfortable. Not all rooms have air-con, but the Raz El Hanout suite - which has no air-con - was provided with a fan that proved more than sufficient to combat the hot climate (and I tend to suffer greatly from overheating at night even in cool London).
Overall Riad Miski is a fantastic place to stay in Marrakech, highly recommended, great value for money, and we would definitely stay there again if/when returning to Marrakech.
(Tip: if you do visit, a gift of rare - in Marrakech - and much coveted French charcuterie and/or fromagerie products will be greatly appreciated by Christine and Francis, and will keep you in their good books forever.)