As I said to the manager of the restaurant Mr. Nourdin, I am not a easy person to please. I worked in hospitality industry for some time and I know what is a good customer service. This hotel has great amenities, our suite is one of the best we ever had when travelling (and we travel a lot) but what surprised me more was the service offered by the staff.
The breakfast was delicious. My favorite was the Moroccan one, that I ordered from the room service.
We spent days by the pool and they were busy, although the staff was still so attentive, kind and fast. I had the luck to be served by Abdel Karim. He is the best. Was checking on me often and always with energy and a smile on his face.
We had drinks and an amazing smoked salmon salad for lunch - amazing! One of the best I had! Not mentioning the Mint shisha that was very good too.
Would definitely recommend and stay here again when coming back to Marrakech! More
- Free Wifi
- Room service