As the staff in this hotel were so friendly and helpful, I feel slightly guilty for writing a bad review. Unfortunately though, this hotel does not deserve a good one. The Palais Soltan is far past its prime, with every element of the hotel looking old and tired. The rooms are clean, but have a lingering smell of damp about them and the whole place is poorly lit (I assume to reduce your ability to witness the state of the decor). The nicest element of the Palais Soltan is the rooftop pool, which at first glance appears to be a haven above the ruins below it. Upon closer inspection, it is clear that the initial glamour is more of a paint job and the pool and bar are equally as run down as the rest of the building.
The hotel is a taxi drive from the city centre, right on a main road and seems to be in the centre of an abandoned building site. A shuttle service is offered, but only runs twice a day and did not often fit with our plans. There is a small nearby mall which has a Carrefour supermarket, and fast food options, but the only restaurant dining options available within walking distance were at other hotels, which were (to our huge disappointment) leagues above the Palais Soltan.
I cannot comment on the hotel food, as we went at a less busy time of the year when most of the hotel facilities were closed and only breakfast was available. For the same reason, I cannot comment on the club. However I can appreciate some of the complaints about the noise, as the hotel rooms open to an external courtyard which rises to the rooftop (where the club is) and there is no way you could sleep through the sound.
We spent the majority of our time at the pool at the glamourous hotel next door and would not recommend staying at the Palais Soltan.
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- Also Known As:
- Palais Soltan Riad Hotel Marrakech
- Palais Soltan Riad And Spa
- Palais Soltan Marrakech