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“Great location, great service and nice staff, highly recommended” 5 of 5 bubbles
Review of Riad Al Karama

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Riad Al Karama
Ranked #70 of 1,187 Marrakech B&B and Inns
Certificate of Excellence
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, great service and nice staff, highly recommended”
5 of 5 bubbles Reviewed February 29, 2012

We stayed at Riad Al Karama for 4 nights early February 2012. We truly enjoyed the time we spent there. The Riad has been completely renovated, is support clean and well maintained and the staff is really helpful and friendly, I completely disagree with the comment from the Australian lady, Michel and Eric the owners manage their property really well and keep an eye on everything to make sure that there guests are comfortable. They will provide advises and can book expeditions and visits at spas in the city. I highly recommend this Riad and would definitely go back. The Riad is conveniently located very close to all major attractions.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marc5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
    434
    108
    10
    4
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed January 8, 2012

We could not have asked for more at Riad Karama - I would recommend this gorgeous riad to anyone and will defiinitely be going back (in fact, we returned for two nights after our travels before flying out). Michel, Eric, Aziz and Miriam looked after us beautifully and knew our needs even before we did! Mint tea and snacks appeared readily after tiring days in the busy souqs, Michel kindly recommended and made bookings for us at places that turned out to be fantastic choices on our family road trip. We had two wonderful meals in the riad where we felt both truly spoilt and at home - Eric is wonderful cook - and it was so cosy, comfortable and charming we felt like never going out again! Thank you to you all (and Josephine the tortoise) for a memorable and relaxing stay.

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed January 5, 2012

Le Riad est idéalement situé, c'est-à-dire pas trop loin de la place Jamaa el Fna, ni trop près de la place (car trop bruyant). On a beaucoup apprécié l'accueil et le service du riad. Michel (le patron) nous a donné d'excellents conseils sur les restaurants sur Marrakech. Je vous recommande vivement ce riad.

  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MeuBy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 1, 2012

Marrakesh is our first planned desitnation in Morocco after a long flight from Singapore. The abundence of date trees and pink colour houses of Marrakesh is a big feast to our eye after the 4 hours train journal from Casablanca airport to Marrakesh with dry and dull scenary. The neatly decorated Raid Al Karama is a good introduction of Marrakesh raid architecture to us as a first comer to Morroco.

We took a taxi to Djemaa el-Fna (the famous square in Marrakesh) from train station. Note - The distance from train station to Djemaa el-Fna is short. You must ask the driver to set the meter. It takes about 20 to 30 dirhams. We forgot about this and we were charged for 50 dirhams.

To go to Raid Al Karama from Djemaa el-Fna, we walk to Cafe de France, take the street Dabachi, then the 5th street on the right (the Derb Jdid), then left after the small tunnel, it is at number 119. It is not difficult to find and it is conveniently located. Someone may offer to take you to the riad. It is okay as long as you negotiate the price before hand. They will normally say their service is free but majority of them (98% based on our experience of our 2 weeks trip in Morocco) are not so be aware of this.

The raid is not big but it includes everything you need and to view. There is a nice terrace on top over looking the old town of Marrakesh where you have your breakfast and tea there. The centre of the raid is a resting place (courtyard) with a small fountain, some sofa in red and some green plants (with a small banana tree). The combination of green and red colour is good. The environment is quiet and comfortable. There is also a beautiful dining hall (see photo) where you can have breakfast if terrace is too cold.

The owner Michel is helpful. We were treated some biscults with mint tea at the terrace when we arrived in the late afternoon. Michel has spent some times with us to explain about how to explore Marrakesh by foot. We found Raid Al-Karama is actually near (walking distance) to a number of main sites like Bahia Palace, Badi Palace and Ali Ben Youssef Merdersa. Aziz, one of the staff is very friendly and helpful too. We chated with him sometimes and this has added the personal touch of Raid Al-Karama. There is one morning we need to leave Marrakesh early. Aziz is very kind to extend his help to prepare some simple breakfast for us in short notice.

Overall, we like the place and the people. If you are looking for a nice and comfort raid with Morrocon interior, small enough to have personal touch, with good location near to Djemaa el-Fna, affordable rate - Al Karama is the choice.

  • Stayed November 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChongHui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed November 16, 2011

Arrived at Riad around 7am from a long journey from Fes and was greeted with a smile by Aziz a staff member. He was great in providing a place to relax and provided blankets as the riad was fully occupied.
About an hour later another staff member arrived (Miriam). She stopped in front of me and glared as if we were intruders and were unwelcome. She then went on to raising her voice at Aziz, where you could see he was embarrassed by her outrage.
We later met the owner Michel who was welcoming and informed us our room would be available at 12pm which we were fine with.
We went for a walk and returned to relax on the terrace.
At 12.30pm I asked Miriam when our room would be available with her replying in 2 hrs. She made it clear she was not in a hurry to have our room ready. We had to shower in a room that wasn't cleaned. We spoke to the owner later that afternoon who was concerned but replied its Moroccan culture which is not the case. He offered appetisers for the inconvenience but added he would appreciate it if we didnt review the Riad. Upon our departure the next morning, Miriam did not bother in thanking us for our stay and just glared. Apart from the location, there is not much to this Riad.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Adventurebug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadalkarama_9, Propriétaire at Riad Al Karama, responded to this review, November 25, 2011
I am not at all agree with this comment. What happened? A glance of our customers used Myriam ... arrived at 7am, and we have a free breakfast and blankets. When I went to lunch 12 am, customers wanted absolutely to check in at 12:30 p.m., while the previous guests had gone to 12 pm. Myriam has refused, since the room was not ready and in general they are given only from 14h ... that's why our clients have taken a shower in a room that had not been cleaned. Miriam is my employee since the opening of Riad and I have had nothing but compliments on it. I tried to explain to customers and can say they have worked hard on Miriam and showed a lot of intolerance. I really regret this incident.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
somewhere near Wales.
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 28, 2011

Another relaxing & comfortable stay in Riad al Karama. The staff are totally competent and very caring assisting us with phone calls in Arabic to a lesson or two in darija! Great breakfasts, comfy bed, lovely showers. Great home from home for us!

Room Tip: No swimming pool! For super luxury book the Paprika suite. Canelle bedroom has a very large shower!
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nikilovesthisplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicante
1 review
5 of 5 bubbles Reviewed October 5, 2011

Alberto & Juanma, we arrived to the riad my birthday, my first impression was really good excellent clean and gentle people from the workers of riad to the owners Michelle and Eric very nice persons.... we came back in the night after a fantastic walk to place Jamal Fna that is really close to the riad... and my surprise the put a present and a greeting card into my room wishing me happy birthday, things like this make it deserve the pity go to riad al karama... everything was clean, easy the breaksfast was excellent the treat of eveyone was amazing...thank you for a great visit

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alver3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Al Karama

Property: Riad Al Karama
Address: 119, derb Jdid | Quartier Dabachi, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #70 of 1,187 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Al Karama 3*
Number of rooms: 5
Official Description (provided by the hotel):
Au cœur de la Médina, laissez-vous séduire par le charme d'une Maison typiquement marocaine dans un quartier resté authentique.A deux pas des souks, de la place Jemaa-el-Fna et des principaux monuments, Michel et Eric vous accueillent dans cette ancienne demeure Marrakchie, transformée en Riad, qui mélange harmonieusement tradition millénaire et confort occidental.Quatre chambres et une suite s'ouvrent sur un patio ombragé, bercé par le rafraîchissant murmure d'une fontaine. Depuis la terrasse, vous surplombez les trésors de Marrakech. ... more   less 
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