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“Disappointing” 2 of 5 stars
Review of Riad Moulay

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Riad Moulay
3.0 of 5 Guest house   |   4 Derb Jdid, Riad Zitoune Kedim, Marrakech, Morocco   |  
Hotel amenities
Ranked #637 of 1,169 Marrakech B&B and Inns
USA
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Disappointing”
2 of 5 stars Reviewed January 8, 2010

We were looking forward to our "luxury" riad in marrakesh, but were very disappointed when we arrived. While the staff was pleasant, the upkeep on the riad was just poor. The heater was broken in our room so there was no heat.. The hot water would last about 1 minute at best. The lighting in the room was poor. And there was no way to take a shower without hot water, heat, and a handheld spray nozzle. Burnt out light bulbs were not able to be replaced in the hallways. And it is difficult with such small staff if they leave for an errand as the guests are unable to get into the riad. (We stood outside for about 20 minutes one day until we saw one of the staff walking down the alley.)

Again, pleasant staff, but that was it.

  • Stayed December 2009, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank peacecorpparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    39
    10
    4
    3
    0
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8
30
2
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
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English first
Wales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 5, 2007

We were allocated this Riad when we arrived in Marrakech and it more than met all our expectations. Arranged through Riads au Maroc (via Expedia) we were met at the airport and delivered speedily to the accommodation. This is a small traditional house, in the Medina, but with all comforts, and well situated to explore the truly magical alleyways and stalls in the souks.
The riad itself is newly refurbished to a high standard. The rooms are spotlessly clean, well furnished with authentic pieces and all en-suite. The roof terrace is ideal for relaxing and drinking mint tea. There is a resident housekeeper (Jamila) and cook (Fatima) who are friendly, welcoming and excellent cooks.
It is well worth having at least one dinner with them to taste their wonderful tagines. The riad provides an ideal and peaceful base from which to venture out into the bustle of the old town.
But go soon, the riad will always be there but Marrakech is changing rapidly with a great deal of new building extending out from the city. The traditional way of life in the Medina may be affected by these new developments in the future, but for now it remains a very special, and Riad Moulay is just the place to experience it.

  • Liked — Location, cleanliness,comfort,food,relaxed atmosphere
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Liz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Moulay

Property: Riad Moulay
Address: 4 Derb Jdid, Riad Zitoune Kedim, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #637 of 1,169 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Moulay 3*
Number of rooms: 5
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