I travelled with a friend to Marrakesh in August, we got a taxi from the airport to the centre (bit of a rip off but they have you by the balls as they know unless you get the bus there is no other form of travel!) but either way it was fine, took about 10 mins. Riad was quite hard to find (even with directions) as it is bit of a rabbit warren once you get into the centre, however once we found it we were really pleasantly surprised. As other reviews said, it does look very run down in the area where the riad is but once you get inside it really is like a little gem! We were the only travellers in the riad at the time and Hyatt and Mohammed were so lovely and helpful to us. Mohammed especially, he was a true gent, we had trouble finding our way back at night (no street lamps and loads of local kids 'trying' to show us the way then wanting money!) so it had become a bit stressful so he offered to walk us to the restaurant at night and then walk back later to pick us up, nothing was too much bother. Every morning Hyatt provided breakfast at whatever time we wanted, fresh coffee, juice, yoghurt, toast etc, she rang and booked restaurants etc also. The room we stayed in was small but lovely, it had a large shower room with a bath, it was also spotlessly clean too. The roof terrace was nice to come back to after an evening out, Mohammed even brought us up some desert his mum had made for him for us to try!Such lovely, hospitable people and kind too, would definitely recommend Riad Jahan, I would just say though, it would be handy to have a torch at night and if travelling with other females, just be careful and whatever you do don't be bossed into letting anyone 'show' you the way as they will demand money and can get very annoyed if you don't give them any!All in all a lovely little place in the heart of the medina!