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“Lovely place but not our cup of tea” 4 of 5 stars
Review of Hotel & Spa Riad Al Jazira

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Hotel & Spa Riad Al Jazira
Ranked #72 of 504 Hotels in Marrakech
Certificate of Excellence
London
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Lovely place but not our cup of tea”
4 of 5 stars Reviewed January 14, 2014 via mobile

We booked into this lovely riad on the back of its great reviews on trip advisor! However we checked out immediately after we had checked in. Please note that this place is beautiful and the manager in charge is lovely and has a real passion for his job, but, my girlfriend and i just felt that it was not for us for a couple of reasons! The area the riad is in (north) is not the safest of places and the facilities are limited however this is a riad and that is what you expect of riad! If a riad is your thing then go here! It is beautifully clean and the staff are lovely, it just wasn't for us! We subsequently check into a resort outside of the city and then la mamounia!

Stayed January 2014, traveled as a couple
Helpful?
Thank jollygud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Russian first
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 12, 2014

My fiancee and I spent six wonderful nights here. We arrived from a horrendous journey, ending with our first experience of the hair raising marrakech transport. Upon arrival through the hobbit-like alleyway, escorted by the excellent Hamed, we entered the Riad to an atmosphere of complete tranquility, juxtapositioned by the crazy medina side streets. Marrakech is a wonderful destination with some memorable experiences which were enhance by this calming base. We especially enjoyed the excellent service of both Khamed and Khaled (i am sure i have spelt their names wrong). They did go out of there way to make us feel at home. The only reason that i haven't given the Riad a perfect score is the door system, while beautifully authentic, is old and disturbing to anyone who is a light sleeper. That said the overall experience was very positive and i would definitely recommended this riad, especially the lamb tagine which was the best we had in Morrocco.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank brotherbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed January 11, 2014

Riad Al Jazira is a great authentic Riad in the heart of the Medina. This was our first time in Morocco and I wanted to get the real feel of this city. My only recommendation is not to stay there if you have small children. I didn't feel so safe walking outside of the Riad, and would have stayed at the Four Seasons Hotel. There is a lot of haggling, and everyone wants money for helping you. Not to mention that this place is like a maze and impossible to find. We were totally lost with my girls in tow and they wanted 20 euros to walk us 5 blocks through the maze of the medina to our hotel.
The rooms are very clean, comfortable and the Riad is beautiful. Loved the mint tea- sugar is added so make sure to say no sugar if you don't like sugar.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 3Guapas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svendborg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 8, 2013

My son and his wife both work for the UN like I did myself,and their lonely marriage down in Liberia last year needed a family follow up reunion.So we were some 80 people from all over assembled there last weekend for an awesome fiesta.The sundown rooftop cocktail party, the services as well as food and drink was overwhelming,as is the included breakfast and ordered food.
The rooms are impeccably clean and comfortable and everything works,but having the even colder winternights to come in mind,I suspect that the split type air con. units may not be able to cope(they may have added solutions of course)-especially as there are no window panes,only traditionel arab light openings-which leads me to the only complaint I could think of:
namely the very noisy staff-from very early on competing with some birds with extremely shrill voices-the latter maybe being harder to muffle.
But Marrakesh is surely worth a voyage and I can recommend this hotel.

Room Tip: Take rather a room to the poolside than towards the entrance
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jornpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 1, 2013 via mobile

This delightful small Riad is well decorated and furnished in traditional style. The bedrooms are small but comfortable and most are around one of the courtyards. Fabulous views of sunsets from the roof. Breakfasts are very good and the staff are really friendly and helpful. You need a guide to find this place as it is tucked away down one of the many alleys, but it is well worth the few minutes walk dragging your suitcase from the nearest place the taxi can stop!

Stayed November 2013, traveled with friends
Helpful?
1 Thank Naomi010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 1, 2013

I think the proviso here is that this is a clean, stylish Riad for the price. It has everything you need, and once you get your bearings, its in a good position and is a haven of tranquillity from the chaos outside. There are better, more glamorous places to stay but if you're on a budget this is the one. Our only disappointment was the dinner which was not good and expensive and in a rather soulless setting, so I would advise eating out.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LuluS77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
2 reviews
4 of 5 stars Reviewed November 10, 2013

The riad is beautiful, with great breakfast and nice people. Very good value for money.

The service could be better, but they were all very kind and helpful. Our room was very good but in the morning a little bit noisy because of the breakfasts and the swimming water running.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank IsabelePedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Spa Riad Al Jazira

Property: Hotel & Spa Riad Al Jazira
Address: 7, Derb Mayara | Sidi Ben Sliman, Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#37 Spa Hotel in Marrakech
#44 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel & Spa Riad Al Jazira 4*
Number of rooms: 15
Official Description (provided by the hotel):
15 spotless, blisteringly white guestrooms are hidden behind heavy wooden doors and layers of linen drapes. Airy central covered courtyards have comfy seating areas: red rugs on golden brick floors, leafy palms over wooden chaises and – spectacularly – a colonnaded swimming pool in a setting reminiscent of great Carthage. Colourful accents are provided by red or purple cushions and kilims, and artfully arranged rose petals. We like this riad. ... more   less 
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Also Known As:
Riad Al Jazira Hotel Marrakech

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