Could we communicate with the hotel staff, this place would have been perfect. I hate having to give them 4 instead of 5 stars. The atrium and rooftop terrace are just gorgeous, as are the rooms. The mosaics, painted and carved designs, and other details in this 200 year old Riad are fantastic. They greet you with mint tea and biscuits and are happy to make you mint tea upon request each day. They served a very good breakfast on the rooftop terrace each day, and the staff was very friendly and eager to help, even though we had communication issues.
The hotel price was very affordable, especially as this was one of the more beautiful hotels we've ever stayed in. Dinner was also very good the night we had it, though a bit pricier than other places. It was worth it to have that all set for us the night we arrived, and the lamb and artichoke tagine and chicken cous cous were very well prepared. Also, the 7 Euro airport transfer was convenient and easy and affordable. It's more than you'll pay for a taxi or the bus, but the hotel is a bit hard to find the first time without them escorting you from the point beyond which cars can't travel and the door.
Here's the one problem we had: unfortunately, the lady that runs the Riad was out of town and her father who speaks almost no English was there instead. We don't speak french except for a few pleasantries. We had trouble asking questions about an excursion and making our desires understood. We wanted a driver into the Atlas mountains that spoke english, which many do, and our driver didn't speak a word of English. I don't believe it was even requested. We kept asking if we were going here or there and the guide just said "ok". We thought maybe that meant he was taking us to those places, but that was not the case. Long story short, we still saw some great stuff in the Ourika Valley, but it wasn't exactly what we wanted and just ended up being a cause of stress in an already stressful city (exciting, but stressful).
The location is a bit of a walk from the square and souks, but not too bad, and we liked being in a more "residential" feeling neighborhood. The beds are just average, but we're not too sensitive to that kind of thing. The heat/ac unit was a bit noisy, but worked fine. Also, keep in mind, as it's an old Riad, all rooms have windows into the atrium, even the bathrooms, and with the thin wood shutter like doors, everyone can hear everything else going on in the hotel.
Note: Our minor problem with communication will almost never be an issue, as the owner will usually be there. Don't let that part of our review sway you. It really was a fantastic place.
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- Also Known As:
- Riad Adriana Hotel Marrakech