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“An oasis in the hectic city”
Review of Riad Adriana

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Riad Adriana
Ranked #38 of 1,139 Marrakech B&B and Inns
Certificate of Excellence
Harrogate, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“An oasis in the hectic city”
Reviewed January 23, 2013

Could we communicate with the hotel staff, this place would have been perfect. I hate having to give them 4 instead of 5 stars. The atrium and rooftop terrace are just gorgeous, as are the rooms. The mosaics, painted and carved designs, and other details in this 200 year old Riad are fantastic. They greet you with mint tea and biscuits and are happy to make you mint tea upon request each day. They served a very good breakfast on the rooftop terrace each day, and the staff was very friendly and eager to help, even though we had communication issues.

The hotel price was very affordable, especially as this was one of the more beautiful hotels we've ever stayed in. Dinner was also very good the night we had it, though a bit pricier than other places. It was worth it to have that all set for us the night we arrived, and the lamb and artichoke tagine and chicken cous cous were very well prepared. Also, the 7 Euro airport transfer was convenient and easy and affordable. It's more than you'll pay for a taxi or the bus, but the hotel is a bit hard to find the first time without them escorting you from the point beyond which cars can't travel and the door.

Here's the one problem we had: unfortunately, the lady that runs the Riad was out of town and her father who speaks almost no English was there instead. We don't speak french except for a few pleasantries. We had trouble asking questions about an excursion and making our desires understood. We wanted a driver into the Atlas mountains that spoke english, which many do, and our driver didn't speak a word of English. I don't believe it was even requested. We kept asking if we were going here or there and the guide just said "ok". We thought maybe that meant he was taking us to those places, but that was not the case. Long story short, we still saw some great stuff in the Ourika Valley, but it wasn't exactly what we wanted and just ended up being a cause of stress in an already stressful city (exciting, but stressful).

The location is a bit of a walk from the square and souks, but not too bad, and we liked being in a more "residential" feeling neighborhood. The beds are just average, but we're not too sensitive to that kind of thing. The heat/ac unit was a bit noisy, but worked fine. Also, keep in mind, as it's an old Riad, all rooms have windows into the atrium, even the bathrooms, and with the thin wood shutter like doors, everyone can hear everything else going on in the hotel.

Note: Our minor problem with communication will almost never be an issue, as the owner will usually be there. Don't let that part of our review sway you. It really was a fantastic place.

Room Tip: Since there's not too much privacy in the rooms, choose a room off the ground floor for a little...
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  • Stayed January 2013, traveled as a couple
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Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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scotland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 10, 2013

Comfortable stay for first visit to Marrakesh.Very attentive and helpful hosts, they took time each day to speak personaly to their guests, nothing too much trouble.
A well -run Riad with a good hardworking staff group.

Stayed December 2012, traveled as a couple
Helpful?
Thank alexScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
14 reviews
12 hotel reviews
Reviewed December 3, 2012

I simply cannot say enough about the perfection of this Riad.

My husband and I traveled to Marrakech from Sevilla, Spain for two nights and stayed at the Riad Adriana. Neither of us had been to Morocco and had heard both horror stories and praise of the city. Needless to say, we were on our guard and arrived nervous but excited.

We asked for the Riad to arrange a taxi for us after reading reviews suggesting to do so. It was well worth the 14 euros (7 per person). We never would have found it otherwise. It isn't far from the taxi drop but until you are comfortable with the area, it can be difficult to navigate. Be prepared to provide a small tip to the man (in our case, men - that was our mistake) who escorts you the final leg of the journey, from the taxi drop to the door of the Riad.

Once at the Riad, we were immediately provided tea and biscuits and a very warm welcome. The courtyard is beautiful and a breath of calm and fresh air after the chaos of Marrakech. Soon after arrival, Idriss, the manager, came to meet with us and gave us all the information we needed for the duration of the trip. He went through the map with us, pointing out landmarks that would help us find our way, safe ATMs, the best areas to visit and what to look for if we felt lost. He provided us with his personal cell phone number and assured us we could call at anytime if we felt we needed help in any way. He also taught us a bit about haggling at the souks and what we should be paying for certain things. The time he took to go over this information with us truly set us at ease and we followed his advice to the T and as a result, had an extremely positive experience in Morocco.

He also showed us around the Riad, including the roof deck where we ate breakfast on our final day. He went through our room with us, showed us the 'living room' (a common area where dinner is served and the tv is located) and continued to check in with us throughout our stay to ensure we were comfortable. He and his wife were truly invested in helping us enjoy our time in Marrakech.

The rooms do not lock securely, they are held only with a padlock. However, it is impossible for anyone to get into the Riad (even guests) without knocking and being personally greeted by the staff. So it is (and feels) extremely safe regardless. In fact, we left our passports, wallets and computer (also, free WIFI - bonus) in our room at all times and our things were never disturbed.

We ate dinner at the Riad our first evening and it was filling but I can't give it an accurate review because I don't eat meat and was unable to eat most of the main course. But knowing the woman who cooked it for us worked hard on the meal that day (we saw her several times in the kitchen) made the meal enjoyable regardless. Breakfast consisted of juice, coffee, tea, yogurt, pastries and crepes with jams and honey. Delish!

We had a truly wonderful experience at the Riad and my husband and I both agree it helped us fall in love with the city of Marrakech. Do not hesitate to stay at Riad Adriana!

Room Tip: A room on the ground floor may be a bit noisier (although the entire Riad is whisper-quiet) so if yo...
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank JessAnn2772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 13, 2012

We booked at the last minute as we decided to drive from Casablanca and spend just one night in Marrakech, so we decided to trust the reviews and try our luck. We were not disappointed at all.
This is one of the rare places that you go to and find that the pictures are absolutely true to form. We booked 2 rooms on the upper floor and they were very well decorated and spotless. The only downside is the 5 minute walk from the place where you park as you cannot get there by car. We didn't realise that it was the case but we didn't really enquire about it before hand, so I can't blame the owners for that.
We were greeted upon arrival by Idriss and our luggage was transported so we didn't have to carry it. I was a bit worried about going back at night but Idriss assured me it was safe, which I have to say is absolutely true. Just take flats with you if you're not in the mood to walk back wearing your heels after the party.
Next day we met Melanie over breakfast as she came to enquire if our stay was enjoyable, which it really was. Breakfast is served in the terrace where there are some loungers if you're in the mood to sunbathe.
I can sincerely say that aside from the walk I have only good things to say about the riad and the welcoming owners. I would strongly recommend it

Stayed September 2012
Helpful?
Thank CLikesToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Andrews, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 4, 2012

We chose Raid Adriana on the basis of consistently good reviews, and it did not disappoint.
On arrival, luggage was taken to the Riad so we didn't need to drag them through the streets, and mint tea and biscuits were served while Idriss, the owner, gave us a thorough briefing of what to do and not do/where to eat etc during our stay. He has excellent English which was helpful as he could answer our questions regarding restaurants, transfers and so on.
We stayed in the Apricot Suite, a beautiful good sized room on the ground floor. Bathroom was gorgeous and the whole room was very spacious and comfortable.
Breakfast on the terrace, whenever you wanted it, was delicious. We also had some beers up on the terrace in the evening, before/after dinner, which was super relaxing and often we had the terrace all to ourselves!
It is only a 10 minute walk from the main square, and really easy to find, once Idriss has told you what to look out for on your walk. It is near a main gate and mosque, so it is easy for taxi drivers to know where to drop you off.
I can't get over how inexpensive this place was for the service we received. both Idriss and Melanie are lovely, and Hassan, the night porter, always had a smile on his face and super willing to help.
The only downer on the trip was the very first moment we arrived. We had arranged a transfer with the Riad, thinking it would save us a lot of hassle, and since it was so cheap - only 14euros - we thought it was a must-do. However, we ended up waiting an hour in the airport, as the transfer driver had got the time wrong, and arrived exactly one hour after the arranged time. Naturally, we were rather annoyed, but I can't say Idriss' apology sufficed. I expected to receive a discount at least on the transfer, or even more of a sincere apology, but received nothing.
Having said that, the rest of the stay was enjoyable, and the service was impeccable from there on out and so we got over this mis-communication and didn't make a fuss. Worth double(triple?!) checking with them your arrival time if arranging a transfer!
Overall, an enjoyable stay.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank mands1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 27, 2012

We have just returned from a week touring around Morocco. We choose riad adriana based on the reviews here and it didn't disappoint. It is clean and beautifully decorated with such attention to detail. There is a gorgeous terrace where you can relax in the evening and have a leisurely breakfast. Whatever time of day we arrived, someone was there to welcome us with a mint tea and a chilled bottle of water (a welcome treat after a dusty hot day!)

Above all, it is the owners and the staff that really make this place worth a isit. Idriss and melanie were really welcoming and and helped us orientate ourselves in the medina. They also took care of our luggage whilst we went off trekking in the atlas mountains. Tawfiq and samira were so friendly and tawfiq even trudged through the pouring rain to help us find a taxi to the airport.

A definite highlight to our trip!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktwratts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
globetraveller
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 16, 2012

I contacted the owner Idriss after the riad we had booked was a complete nightmare, he met me at the Bab Doukala mosque and showed me the 2 connecting rooms he had, we made sure the ac worked as it was very hot in Marrakesh at the time.He helped us with the luggage from one Riad to his Riad. Next morning we had an amazing breakfast freshly made, orange juice, pancakes (which are more like Indian Parathas), the staff although did not speak much English but were very hospitable and made us feel very welcome, nothing was any trouble, if you want eggs, just ask them or mint tea during the day.We also met Melanie (Idriss's wife) and she sat with us with a map of Marrakesh and gave us some good advice.They also offer excursions but I had already booked with another company.the owners are the prefect host and could not fault them.wifi worked, we also had dinner a few nights on the terrace and Khadija the cook makes amazing food, you are given a cookbook and just have to choose the food you want.Tawfiq (night guard/waiter) was very helpful as well.close to supermarket, pharmacy, bank etc, if travelling back from the soul late at night, it better to go via the square and walk via the Bab Doukala mosque.

Room Tip: We had the rose suite , 2 connecting rooms with a shared ensuite, I would book a room on the first f...
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  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank glovetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Adriana

Property: Riad Adriana
Address: 99, derb Jdid | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Restaurant Suites Airport Transportation
Hotel Style:
Ranked #38 of 1,139 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Adriana 3*
Number of rooms: 8
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Also Known As:
Riad Adriana Hotel Marrakech

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