We were 6 hours late arriving in Marrakech on Christmas Eve, but by emailing Veronique our taxi was waiting for us at the airport. Our first meeting with Veronique and Jean-Marc,was 23.45 when they relieved us of our luggage, settled us down to some mint tea and insisted that it would be no problem to prepare us some food. We declined, but this standard of care and attention was maintained for the 2 weeks my wife and I stayed at Dar Ganou.
We loved this totally relaxing Ryad. It's perfectly situated for walking to the main square or to Marrakech's other attractions. We would spend some evenings in the open area or the lounge enjoying a bottle of wine, reading or chatting to our hosts and also to Mohammed. Oh yes Mohammed (and the two young ladies who served breakfast and kept our room immaculately clean) - we have stayed in 4* and 5* hotels who couldn't provide the level of service and friendliness that we found in the Ryad Dar Ganou. - it would be no problem to light the fire when we were in the lounge; it would be no problem to serve breakfast at 06.30 when we had a trip arranged; it would be no problem for Jean-Marc to go out onto the streets to find a lost taxi at 07.15; it would be no problem to bring a couple of beers up to the terrace; it would be no problem to provide an evening meal and it would be no problem to offer advice on what to see and do. Let me stress - it was a stress free stay for 14 days with no problems.
And a tip - the Moroccan evening meal in the Ryad compares favourably with what is available elsewhere in Marrakech; in terms of quality, flavours, freshness of ingredients and above all value for money. There was a consistency of excellence in the three meals we had in the Ryad.
On our last day my wife and I carried our first bag down the stairs. Before we could go back up for our second bag the two young ladies who were cleaning the room opposite had stopped cleaning and brought down our bag. This sums up our whole experience. A Ryad dedicated to total service in making your stay fault free. Well done Veronique and Jean-Marc and thanks for your kindness, the fun (lots) we had chatting with you and your patience with my stumbling French.
Perfect location, beautiful Ryad and wonderful people - you can't really beat that
- Official Description (provided by the hotel):
- A true guest house ideally located in Médina !At 2 minutes of the famous Jemâa-el-Fna place and Minaret of Koutoubia.It's in the district El ksour (ksour plural of ksar which wants to say palace) that this charming ryad.Its ideal site with 2 mn with feet of the place Jemaa el fna and Koutoubia, will enable you to benefit from l' environment of the souks and l' agitation of the place, but also of l' attraction of the European district of Guéliz (10 mn with feet). ... more less
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