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“Beautiful Riad and Fantastic Customer Service”
5 of 5 bubbles Review of Riad Dar Zaman

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Riad Dar Zaman
Ranked #69 of 1,130 Marrakech B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Riad and Fantastic Customer Service”
5 of 5 bubbles Reviewed January 3, 2014

This was my first trip to Marrakech (went with the family) and I stayed one night in Dar Zaman and another two nights in another Riad elsewhere in the Medina. Dar Zaman was absolutely amazing. The Riad is well laid out, the rooms are functional and clean and, above all, the people running the place are amazing. Hassan, the day-to-day manager is very friendly and accommodating and makes you feel at home. He is also very knowledgeable about Marrakech, giving us useful advice and told us what was worthwhile seeing and what wasn't during our fairly short trip. He also entertained us with funny stories! We met the owner as well (Peter) briefly and he was also very friendly and knowledgeable. All I can say is that this Riad cares about its clients and does everything it can to make sure their experience is wonderful (and they succeed!)

  • Stayed December 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeilM646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
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English first
Seattle, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

We were a group of five women who stayed in Riad Dar Zaman as the accommodation of choice on our trip to Marrakech, Morocco in October, 2013. It was the kind of vacation you never forget, largely due to the care of those you have entrusted with your rooming in a foreign location. The trip into the Medina from the airport is heart-pounding with all the activity and energy of the city. But, once you reach the door of the riad at the end of a labyrinth of small alleyways, there is the relief of warmth, charm and almost exotic magic once the heavy, ornate door is swung open to reveal the small courtyard with low lighting around the plunge-pool. The owner of the riad, Peter Mercer, is to be commended on having hired a top notch staff who cannot do enough to make you feel safe, welcome and attended, including Peter himself. The home itself is part of the charm with beautiful appointments throughout. To add to the wow factor, there were lighted candles lining the staircase and fresh flowers throughout, including the rose petals on the beds in each of our rooms. Zakriah was our alternate assistant in Hassan's absence, but he was as attentive and adept as if he had been at Peter's side for years. The daily breakfasts and meals prepared for us by Karima were as beautifully presented and tasty as any we experienced in one of the local restaurants. And she was a perfect instructor as I stood by her side to take one of the cooking classes offered at the riad. There are not enough words in Webster's to pour on the accolades deserved by the owner and staff of Riad Dar Zaman. I can only say it is an experience in itself, and one not to be missed if you are planning a trip to the Medina in Marrekech, Morocco.

Room Tip: With the exception of the morning call to prayer, which is quite loud (but heard throughout the riad...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank joann_henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 21, 2013

We stayed 2 days at this place, and let me tell you that, you can book it without reading all the reviews. I felt like home at the second I put my feet in. What makes the beauty of this place Is firstly the good and charming vibe of the MANAGER ( HASSAN)!!! he is the BEST!!! Very friendly, helps with anything you need. The place is cozy, nice, clean, quiet, free breakfast, wi-fi is excellent.. I can go on and on... In the heart of the medina, rich in culture. Once you get there just ask for HASSAN and you will have a stay in Marrakech you will never ever forget.
SHUKRAN HASSAN and keep up the excellent service. I will come back very soon to Dar Zaman. Made me appreciate more Morocco. God Bless....

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duwa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaffhausen, Switzerland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

We stayed for a few days and selected this place because of its high customer ratings. We had a fantastic time, the best value for money ever probably. With only a handful of rooms, this place is very cozy and intimate. We got our own key and left and came what felt like to our own home. We received detailed and very helpful local advice and tips from Hassan, who went to lengths organizing anything we needed; he even picked up our bus tickets for an excursion to Essouira on his way home one night. We highly recommend having dinner at least once at the Riad, the food is amazing and even tops all the great restaurants we ate at, the atmosphere fantastic. The room (we had the terrace room - which we also recommend if it's available) was cozy and comfortable, cleaned daily. Wifi available at no charge.

Room Tip: The terrace room is apparently smaller than the others, but it opens directly to the rooftop terrace...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanGerber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

After spending some time trying to choose a Riad (there are hundreds), we went with Zaman and I am so glad we did because It is a great place to stay. Apart from the fundamentals-great breakfasts, beautiful decor and clean rooms, the staff are just fantastic. Especially Hassan who is always on hand to help with anything you may need and goes the extra mile to make your stay special. Peter will offer you a taxi to collect you from the airport and I would advise you do this. It makes things much easier as finding the Riad can be tricky while you initially acclimatise to the area. Zaman is a short 10- 15 min walk from the main square but taxi's are very cheap if you require them. I would definitely stay here again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
Thank Georgina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed November 28, 2013 via mobile

We were made welcome from the beginning, with a welcome drink and little sweeties. Hassan thank you for all your help and tips, best places to see, eat and go. Wonderful, clean and friendly, a place not to be missed. A big thank you! Breakfast was lovely, brought fresh every day, rolls, warm croissants, yoghurt, fruit, omeletes and crepe, Mint tea is lovely to try. Nothing was to much to make you feel relax. Booked our excursion through Hassan and Peter, we did the Atlas Mountains 1/2 day trek and meal on top of the local sun terrace, this is a set meal (salad, soup, and main meal) this was cook fresh, guide asks you at the beginning of your walk, would you like dinner ready for the end of your walk, he rings the restaurant and they start cooking it while you walking would recommend it beautiful just watching the world go by, while eating. Camel riding that was good too. Booked all our airport transfers through Hassan and Peter no need to worry at all. Relaxing on the roof terrace away from the hustle and bustle of the souks. Rooms were cleaned everyday and the beds were comfortable so you do have a goodnight sleep which is needed. We recommend staying at dar Zaman and we will be going back to stay, met some lovely people.

Stayed November 2013, traveled as a couple
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsford, New York
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed November 27, 2013

"Zaman" evokes the day of old in a way few English words do. And stepping into Riad Dar Zaman is like stepping back in time -- but with a 21st century twist. The Riad has been beautifully restored, but much of the furniture is contemporary and sleek. Use of Malian mud cloth as art work pays tribute to Marrakech's establishment as a northern crossroads linking the Sahara and Africa to Morocco's Atlantic and Mediterranean trading routes. Food is wonderful -- salads rarely seen in tourist Moroccan restaurants, and as a special request the sublime quince tajine... Rooms are comfortable, and unusually for a riad, very quiet. Best of all is the wonderful service of manager Hassan and chef/housekeeper Karima. Worth many return visits!

Room Tip: Not a room tip -- an arrival tip. Ask to be picked up at either the airport or train station, as ca...
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anjouan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Dar Zaman

Property: Riad Dar Zaman
Address: 29 Derb Bouelilou | Sidi Ben Slimane, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #69 of 1,130 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Dar Zaman 3*
Number of rooms: 4
Official Description (provided by the hotel):
Dar Zaman is an exquisite Moroccan house in the heart of the Marrakech medina. Chic and romantic, we have four, beautiful en-suite double bedrooms, a sun terrace, plunge pool, and most importantly, a fun and spirited team to take care of you! We're English-owned and managed: come and stay with us and savor our superb hospitality! ... more   less 
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Also Known As:
Riad Dar Zaman Hotel Marrakech

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