I have never felt the need to write a negative review before now. The service at this hotel is awful, staff are unhelpful and unwelcoming. Of 6 desserts on the menu, only 1 was available and the chef was unwilling to offer anything else. I had to leave before breakfast (at 8) and they were unwilling to even offer a banana for the car. Location is 15 minutes from Gueliz or the city centre and costs £10 (100 dr) to get there but the menu here is atrocious. All 4 of the pools were too cold to swim in. In the rooms there is no room service menu, tv guide, area guide or hotel directory. No advice was offered when asked about the area. Music blaring all day and never asked if there was anything they could offer us. BAD CHOICE OF HOTEL.
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- Also Known As:
- Murano Resort Marrakech Hotel Marrakech
- Murano Hotel Marrakech