From being picked up from the airport and having our bags taken to the car we were made to feel special. Upon arrival to the Riad we were a little nervous when we appeared to be in the middle of nowhere exactly! Then two smiling faces came out to take our bags, give us a warm welcome and lead us down an alley... This is standard for Morocco so don't panic! We were led into a beautifully laid out Riad with roof terraces, great decoration and a well appointed and clean room. A hot tub on the first open floor is a great way to unwind and relax. And relaxing is what Dar Najat is about, nothing is too much trouble for the staff here, friendly, funny and helpful - we really didn't want to leave. Food is excellent, and well worth trying. Breakfast is just perfect and included as is the wi-fi (3G isn't about in Morocco so check your emails and Facebook at the Riad!) and chilling in the peaceful surrounds of the roof terrace having a laugh and a cold drink with the staff is brilliant.
We were told that "this was our home" and it felt like it - nothing was too much trouble, from advising us on shopping, to arranging a driver and even finding us a few beers in the middle of the day during Ramadan (surely not easy!). The room was clean, housekeeping was spot on and daily and all the staff were exceptional. They even walked us to a few spots around town to help us get orientated and we were certainly gutted that our short stay came to an end. Would we go back - one million per cent yes, I can't think of anywhere else in Marrakech I would even think about.
Marrakech itself wasn't quite as expected, although it was 40+ degrees and Ramadan so a bit quieter than usual. There are some parks, museums and palaces to see but really this place is about the souks, market and watching the world pass by. The souk can be over powering and getting lost is far too easy, and everyone has advice or knows the best way to the main square, always via their stall... Being able to say no and move on is a skill, but with narrow streets it is easy to get lost and hard to navigate so beware, and Google maps won't help! The square at night is bustling with life, and police as well as undercover police so don't panic, you are safe - any trouble just say "police" loudly and people back off as tourists are the lifeblood and the police will protect the revenue...
Our trip was for 3 nights and a total pleasure... Two final tips... 1: on the way home you can't take more than 1000 dirhams out of the country and the duty free store after passport control does NOT take dirhams (!!!) and 2: stay at Dar Najat - you will not regret it!