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“Like a 5-star hotel with that elusive small-cosy homely feel!”
Review of Riad el Noujoum

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Riad el Noujoum
Ranked #202 of 496 Hotels in Marrakech
Certificate of Excellence
Exeter, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Like a 5-star hotel with that elusive small-cosy homely feel!”
Reviewed June 24, 2013

This is not a hotel. It's a warm welcome waiting for you to enjoy. Riad el Noujoum is just fabulous and its staff (especially Ali) are so friendly and helpful. We were made to feel so welcome and nothing was too much trouble. It was like staying in a 5-star hotel with that elusive small-cosy homely feel. Simply stay here!

Breakfast could have had some fruit with it. Having said that, I'm sure that if we had asked, it would have been added, but we just were so impressed by everything else that we simply bought a melon from the market ourselves on our second day.

They arranged airport transfers for us, and were available at 01:00 when we arrived to check in and at 04:30 when it was time to leave. That's dedication.

Rooms are perfectly quiet and have blackout shutters, so you can make them pitch dark. Beds are very comfortable and everything is immaculately clean. Even though there's a nearby mosque, you can't hear a call to prayer in the morning from inside your room.

Room Tip: Really they're all good. We liked ours upstairs rather than right by the pool and tables that ot...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Bedford, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 29, 2013

This was our first trip to Marrakech and staying in a traditional riad was important to us. The staff were really friendly and made us feel very welcome. Some of the staff have limited English so packing a French phrase book was helpful so we could both understand each other!

This is a real oasis of calm in Marrakech after wandering around the hustle and bustle of the souks all day. Location wise this is very convenient, a couple of minutes from the Saudi Tombs only 10 minutes from Jemma El-Fna.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vdav1es
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 12, 2012 via mobile

My girlfriend and I stayed here for a week having booked over the Internet through a Moroccan booking site so got a great price.

The riad is amazing and we cannot fault it in anyway!! The staff were spot on and the night man was always prepared to help. The manager was also really great. The food was wonderful morning and the one night we had tea there.

The room was wonderful and the shower area was a dream. The pool area was tranquil and the roof top terrace was clean and tidy and we often had breakfast there.

This was our first holiday together and in Marrakech and this was riad was perfect. Hustle and bustle outside - total tranquility on the inside.

Miss this at your peril!!

  • Stayed December 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank olihiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 3, 2012

Lovely riad. Beutiful patio with peaceful swimming pool. Charming and attentive staff. Spacious rooms, nicely decorated. Attentive staff. Top marks.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank WillieScottI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 22, 2011

The management of El Noujoum needs a good shake-up. They are almost non-existent. On arrival we were shown to our room by one of the ladies from the kitchen (who are very nice). Otherwise we were left to find out everything for ourselves. Reception is rarely attended. We had arranged a tour through the riad the day prior and were told that we would be leaving at 9am. We arranged breakfast for 8am yet no member of staff arrived until 8.45 and we had to let them in! Despite informing the patron when he eventually appeared, no apology was offerred. Overall we would say that the service is lax and will not stay at this location again. Riad El Noujoum is totally the opposite experience to other riads we have stayed in Morocco which have been most enjoyable.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MarleyHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilbao, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 21, 2010

I’ve stayed all over North Africa but nothing competes with the atmosphere of a traditional home, namely a riad. I stumbled across Riad Noujoum by accident when I was looking for traditional accommodation in Marrakech. I was contemplating travelling independently but the deal I saw on luxury-riads.com looked too good to pass over. Free transfer, and 4 nights for the price of 3, what more could I ask for? The management we friendly but the coup de grace of the trip was the wonderful breakfast we were served each morning- they even made us breakfast at 530 am on the morning of our departure which was lovely gesture. I would recommend this riad to anyone wanting to experience the real Morocco but with creature comforts.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank El_Dorado_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south africa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 22, 2010

Me and my family had book a very long stay at the Riad el Noujoum. It's tucked away from the hussle and bussle of the neighboring Kasbah. But a thirty second walk brings you straight into the chaos of it all.

The Riad is very nice. But after a few days, you start to see the not so nice things about it. When we stayed, the Jacuzzi on the roof top had mold all over it. The upstairs lounge area is very dirty and dusty...

Our friend had booked a room with confirmation, but Ahmed had gotten a better offer, so without warming our friend had his room cancelled the day he was going to check in. Ahmed was rude and unaccomodating with this situation.

A few days prior to checking out, I had paid Ahmed for two weeks accommodation in cash. The day before departing, he tried to charge me for two days extra and for the washing that he had said was complimentary. He overcharged us for the laundry.

The day I was leaving to go to another accommodation, he was not there. I told the ladies that worked there, that I would put my bags in the car and return to settle with Ahmed. At this point, they locked the doors to the Riad and DID NOT ALLOW ME TO LEAVE. They stood in the door way while my children were outside in the parked car!

Needless to say, that I have will never want to stay at the Riad El Noujoum no matter how nice because Ahmed is a horrible human being who is greedy. But this is not the norm for people in Marrakech. Marrakech people are genuinly kind and respectful.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank thedragondragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad el Noujoum

Property: Riad el Noujoum
Address: 50 Derb Ben Zina | 50 Derb Ben Zina, Kasbah, Marrakech 40040, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#94 Romantic Hotel in Marrakech
#111 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad el Noujoum 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Welcome to Riad El Mansour Luxury Marrakech Riad providing Hotel Accommodation in the Heart of the Medina Riad el noujoum, a boutique riad embodying Moroccan hospitality, architecture and artistry, is designed for those seeking a more intimate and personalised luxury hotel break in Marrakech, offering authenticity and originality. Refurbished to the highest specifications of comfort and style, using a palate of traditional Moroccan colours, an original mix of Moroccan and European art and furniture, making us a perfect choice for your holiday in Morocco. ... more   less 
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Also Known As:
Riad El Noujoum Marrakech
Riad El Noujoum Hotel Marrakech

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